34 Merlin Customer Relations Manager Jobs Hiring Near You

About Merlin:
Merlin (NASDAQ: MRLN) is a publicly traded aerospace and defense company building a non-human pilot to deliver full-stack autonomy for any aircraft from takeoff to touchdown. The Merlin Pilot autonomy system powers a growing range of aircraft and mission profiles and has been proven through hundreds of autonomous flights from Merlin's global flight test facilities, including Kerikeri, New Zealand; Quonset Point, Rhode Island; and soon, Bedford, Massachusetts. Headquartered in Boston, Merlin is expanding its organization to accelerate the development and deployment of its autonomy platform, helping customers solve some of aviation's most pressing challenges, from pilot shortages to improving flight safety. Backed by some of the world's leading investors prior to its public listing, Merlin continues to advance the certification and commercialization of autonomous flight across commercial and defense aviation.
About you:
You are a very experienced systems engineer involved in systems integration, requirements management, system design, and testing in civil-certified or military safety-critical avionics and mission systems. You have a passion for new development and have a proven record of navigating the challenges in new product integration. You've worked in an experimental R&D flight test environment with general civil certified or commercial derivative aircraft and know how to keep safety at the forefront while still moving quickly. You also have experience in interfacing with a wide array of engineering domains, customers, suppliers, and partners.
Responsibilities:

• Guide system development and traceability from system requirements capture, through design decision making, to final demonstration for systems being implemented on various aircraft.
• Facilitate the development of concepts of operation, system architecture (including functional and physical architectures), system requirements, measures of performance, certification planning and execution from requirements through to demonstration for Merlin product integrations.
• Work across the safety, hardware, simulation, and software teams to capture, document, and communicate requirements and interfaces
• Host design reviews of architectures for senior leadership and review artifacts as the primary technical stakeholder across all supporting functional disciplines.
• Managing systems engineering tasking and aligning disciplines to support their successful and timely completion.
• Participate in the development of systems engineering development plans and processes as needed.
• Participate in reviews of artifacts with customers, suppliers, and regulatory authorities as required.

Qualifications:

• BS in Electrical/Aerospace/Systems Engineering or a related subject, MS preferred.
• 10+ years of experience conducting systems engineering in FAA/EASA/Military certification programs (8+ years with MS degree).
• Demonstrated ability to lead as a Systems Engineer in solving complex architectural and systems engineering-related problems across aircraft integration and software.
• Demonstrated experience facilitating design across multi-disciplined functional groups: hardware, software, electrical, mechanical, and test engineering.
• Experience with requirements management tools and processes
• Hands-on experience in integrating avionics and/or avionics integrated mission equipment using civil and/or military standards for flight safety, equipment qualification, and airworthiness
• Demonstrated ability to develop system-level requirements, architecture, and interfaces, and perform requirements validation and verification.
• Demonstrated familiarity with general aviation aircraft and integration.

Nice to Have:

• Specific experience with general aviation aircraft integration, including Cessna Caravan
• Specific experience in the area of Automatic Flight Controls, Flight Management, or Display Systems.
• Specific experience in developing software requirements and performing software verification.
• Working knowledge of FAA/EASA/Military regulations and standards is a plus.
• Familiarity with Simulink, Cameo, IADS, Jama, JIRA

Location: Boston, MA (hybrid) strongly preferred - can be remote for the right candidate
$165,000 - $215,000 a year
The compensation range provided is a good-faith estimate based on a wide range of factors, inclusive of base salary only. The actual offer will be determined by a variety of factors including the candidate's qualifications, skills, experience, education, and training. Highly competitive equity grants are considered part of Merlin's total compensation package. Additionally, Merlin offers top-tier benefits for full-time employees.
Merlin Labs offers an innovative, entrepreneurial, and team-focused startup environment. We also offer a top-notch benefits package (health, dental, life, unlimited vacation, and 401k with match) and work/life integration. Being part of the Merlin team allows you to become part of a small team that supports professional development while working together to achieve our mission.
Merlin Labs is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, genetic information, sex (including pregnancy), gender, gender identity and expression, sexual orientation, age, marital status, military service or obligation or disability status, or any other characteristic protected by law. All job offers are contingent upon the candidate passing background and reference checks.
At this time, we are unable to provide visa sponsorship or consider candidates who require visa transfers. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: [email protected]
Merlin Labs does not accept unsolicited resumes from any source other than directly from candidates.