Medline
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81 Medline Customer Service Representative Jobs Hiring Near You

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Medline Jobs Information

What is it like to work at Medline?

Medline is a company that prioritizes a culture of innovation, collaboration, and customer-centricity, fostering a work environment that encourages creativity and teamwork. As a leading global healthcare company, Medline operates with a mission to improve the overall quality of life for healthcare professionals and patients, with a diverse team of professionals working together to develop and deliver medical products and services. Working at Medline may appeal to candidates who are passionate about the healthcare industry and seeking a dynamic work environment with opportunities for growth and professional development.

What makes Medline an attractive place to work?

Medline is a leading global healthcare company that provides medical products and solutions to healthcare professionals and institutions, positioning itself as a trusted partner in the industry. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive workplace culture. By joining Medline, individuals can contribute to the company's mission of improving healthcare outcomes and make a meaningful impact in the lives of patients and healthcare professionals worldwide.

Do workers at Medline Industries get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 92 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Medline Industries pay people when they’re sick?

Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 92 people who took the Breakroom Quiz between September 2025 and September 2026.

At Medline Industries, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 99 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Medline Industries affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 94 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Medline Industries?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Medline Industries worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 161 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Medline Industries workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 145 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it for Medline Industries workers to change shifts?

Some people find it hard to change shifts.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Medline Industries?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 84 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Medline Industries managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 156 people who took the Breakroom Quiz between November 2024 and September 2026.

Do jobs at Medline Industries spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 160 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to take sick days at Medline Industries?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 95 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Medline Industries job good for students?

Most students say this is a good place to work if you’re studying.
70% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Medline Industries good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Medline Industries feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 88 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Medline Industries get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 98 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Medline Industries?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 96 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Medline Industries enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 81 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Medline Industries recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Medline Industries?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 100 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Medline Industries?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 82 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Medline Industries’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 85 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Medline Industries is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Medline in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA • On-site

$18 - $25/hr

Full-time, Part-time

Medical, Dental, Life, PTO

Re-posted 17 days ago


Key responsibilities

  • Handle client calls regarding their plumbing needs and discuss them with homeowners.

  • Organize daily and weekly schedules to ensure efficient technician dispatch and avoid falling behind.

  • Inform clients of arrival times or delays and adjust schedules as needed to meet customer service expectations.


Job description

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.ABOUT WORKS PLUMBINGSince 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without sacrificing top-quality services.We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.A DAY IN THE LIFE OF A CSR / Customer Service RepYour primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!QUALIFICATIONS FOR A CSR / Customer Service RepStrong communication and phone skillsHas excellent communication and interpersonal skillsis detail-oriented and highly organizedCan handle multiple tasks in a fast-paced environmentIs proficient with computer systems and scheduling softwareHas a positive attitude and a commitment to providing exceptional customer serviceAble to pass a background check and drug testBonus Points If You Have:Experience in customer service or a similar roleKnowledge of plumbing services (not required- we'll train you!)Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!ARE YOU READY?If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 94044
Job Posted by ApplicantPro