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Mauser Packaging Solutions
Mauser Packaging Solutions

77 Mauser Packaging Solutions Maintenance Manager Jobs Hiring Near You

Mauser Packaging Solutions

Maintenance Mechanic

Zellwood, FL · On-site

$22 - $28/hr

The production line mechanic will be responsible for all production maintenance, including product ... Mauser Packaging Solutions is that company. Our mission is to help our customers achieve better ...

Mauser Packaging Solutions

Plant Manager

Charlotte, NC · On-site

Leads the effort in maintaining a safe, clean and efficient operation working within all company ... Mauser Packaging Solutions is that company. Our mission is to help our customers achieve better ...

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Mauser Packaging Solutions Jobs Information

What is it like to work at Mauser Packaging Solutions?

Mauser Packaging Solutions is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and results-driven work environment.

The company operates with a global presence, employing a diverse team of professionals across various functions, including sales, engineering, and manufacturing, with a focus on delivering high-quality packaging solutions to customers across multiple industries.

Working at Mauser Packaging Solutions may appeal to candidates who are interested in a challenging and fast-paced work environment, with opportunities for professional growth and development, as well as the chance to contribute to the company's mission of providing sustainable packaging solutions to customers worldwide.

What makes Mauser Packaging Solutions an attractive place to work?

Mauser Packaging Solutions is a leading global provider of packaging solutions, serving a wide range of industries and offering a diverse portfolio of products and services. The company fosters a collaborative and innovative work environment, where employees can engage in meaningful projects, develop new skills, and contribute to the company's mission of providing sustainable packaging solutions. By joining Mauser Packaging Solutions, individuals can pursue a career with a company that values expertise, teamwork, and continuous improvement, offering opportunities for professional growth and development in a dynamic and global industry.

Do workers at Mauser Packaging Solutions get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Mauser Packaging Solutions pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

At Mauser Packaging Solutions, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Mauser Packaging Solutions affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Mauser Packaging Solutions?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Mauser Packaging Solutions worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Mauser Packaging Solutions workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Mauser Packaging Solutions workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Mauser Packaging Solutions?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Mauser Packaging Solutions managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Mauser Packaging Solutions spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Mauser Packaging Solutions?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Mauser Packaging Solutions good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Mauser Packaging Solutions feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Mauser Packaging Solutions get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Mauser Packaging Solutions?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Mauser Packaging Solutions enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Mauser Packaging Solutions recommend working with their team?

Not many people recommend working with their team.
69% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Mauser Packaging Solutions?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Mauser Packaging Solutions?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Mauser Packaging Solutions’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Mauser Packaging Solutions is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Maintenance Manager jobs?

What are the most popular jobs at Mauser Packaging Solutions?

What are the most popular categories at Mauser Packaging Solutions?

Infographic showing various Maintenance Manager job openings at Mauser Packaging Solutions in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Service Manager

Mauser Packaging Solutions

Homerville, GA • On-site

$85K - $95K/yr

Full-time

Re-posted 4 days ago

Mauser Packaging Solutions rating

7.2

Company rating: 7.2 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

63rd of 120 rated packaging manufacturers

Job description


Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing large and small metal, plastic, fiber and hybrid packaging worldwide to companies in industries from food, beverage, personal care and pharmaceuticals to chemicals, petrochemicals, agrochemicals and paints. Bringing together the very best of its four legacy companies- BWAY, MAUSER Group, NCG and ICS-Mauser Packaging Solutions offers its customers true sustainability at scale.
Position Summary:
The Customer Service Manager leads the Customer Service team and oversees the order management process from order entry through shipment and post-shipment review. This position ensures the team serves as an effective liaison between Mauser Packaging Solutions and its customers, providing timely support for order changes, service issues, documentation requirements and customer concerns
The Customer Service Manager partners with Planning, Sales, Pricing, Operations, Shipping, Transportation, Accounts Receivable, Quality and Plant Management to ensure orders are processed accurately, customer expectations are effectively managed and service risks are addressed. This role also monitors key performance indicators, analyzes trends and develops action plans to improve customer satisfaction, team performance and order management efficiency..
Responsibilities:
  • Lead, coach and develop a high-performing Customer Service team.
  • Assign work, manage coverage and monitor individual and team performance.
  • Conduct regular meetings to review priorities, goals, training and company updates.
  • Oversee customer orders from entry through shipment and post-shipment review.
  • Ensure order changes, cancellations, backorders and shipping instructions are processed accurately and on time.
  • Investigate customer issues, perform root-cause analysis and coordinate corrective actions.
  • Build strong customer relationships and gather feedback regarding service, forecasts and business trends.
  • Monitor customer satisfaction and address recurring service concerns.
  • Partner with Sales, Planning, Operations, Pricing, Accounts Receivable, Quality, Transportation and Plant Management.
  • Communicate delays, shortages and service risks to customers and internal stakeholders.
  • Review ordering patterns, forecasts and sales data to support operational planning.
  • Oversee customer returns, credits, short pays, claims and pallet or dunnage returns.
  • Support efforts to reduce slow-moving and obsolete inventory.
  • Oversee stocking agreements, consignment programs, customer portals and customer-specific requirements.
  • Ensure customer master data, pricing, contacts and shipping instructions remain accurate.
  • Support new customer, item, artwork and plant-to-plant business transfers.
  • Review operational reports, including open orders, shipments, invoices, forecasts and OTIF performance.
  • Identify service trends, risks and process improvement opportunities.
  • Maintain procedures, training materials and documentation standards.
  • Monitor compliance with policies, procedures and performance expectations.
  • Support hiring, onboarding, employee development and performance management.
  • Drive improvements in accuracy, efficiency, accountability and customer satisfaction.
  • Perform other duties as assigned.

Requirements:
  • Bachelor's degree and three to five years of related experience; more than five years of customer service leadership experience may be considered in lieu of a degree.
  • Proven customer service leadership experience.
  • B2B customer service or account management experience required.
  • Manufacturing experience strongly preferred.
  • Intermediate Excel skills, including pivot tables, VLOOKUPs and data visualization.
  • SAP experience preferred; demonstrated proficiency with another ERP system will be considered.
  • Working knowledge of lean manufacturing, AR/AP processes, forecasting and sales order management.
  • Strong analytical, organizational and problem-solving skills.
  • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to balance customer needs with company policies and business objectives.
  • Self-directed and capable of driving efficiency and continuous improvement across the order management process.

About Us
Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.
Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!
Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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About Mauser Packaging Solutions

Sourced by ZipRecruiter

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints and chemicals.

Industry

Plastics and rubber products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Oak Brook, IL, US

Year founded

2018

Social media

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