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Manhattan Associates
Manhattan Associates

20 Manhattan Associates Customer Service Representative Jobs Hiring Near You

Manhattan Associates

Services Consultant

Atlanta, GA · Hybrid

Our consultants are our customer's primary point of contact throughout the implementation of one or ... Configure Manhattan Associates software to meet the client's business requirements * Develop and ...

Manhattan Associates

Services Consultant

Atlanta, GA · On-site

Our consultants are our customer's primary point of contact throughout the implementation of one or ... Configure Manhattan Associates software to meet the client's business requirements * Develop and ...

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Infographic showing various Customer Service Representative job openings at Manhattan Associates in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution.

Principal Consultant, PSO, OMNI Functional (OLM) - (Atlanta, GA)

Manhattan Associates

Atlanta, GA • On-site

Full-time

Re-posted 2 hours ago

Job description

We create possibilities that move life and commerce forward
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.
Principal Consultant, PSO, OMNI Functional (OLM) - (Atlanta, GA)
Principal Consultant, PSO, OMNI Functional (OLM) positions offered by Manhattan Associates, Inc. (Atlanta, GA). Work closely with cross function teams including sales, R&D, product development and related. Assist in design of enhancements and improvements to Manhattan Associates systems based on client requirements and map system integrations. Ensure the development of professional client relationships, client satisfaction, and referencability. Train clients on system configurations and capabilities. Manage means by which to quantify metrics for success at go-live and thereafter. Identify critical business, technical, and/or operational issues and drive issues to closure. Manage the technical aspects of enterprise level software implementations with the assistance of project technical resources. Contribute to the continuous development of Manhattan Associates' software implementation methodology. Ensure the project team proactively identifies and troubleshoots critical issues, maintains and prioritizes project issue lists, suggests solutions, and escalates when appropriate. Train junior consultants on Manhattan Associates system integrations and installation.
Minimum Requirements:
Requires a four-year bachelor's or foreign equivalent degree in computer science, engineering, business or a related technical field and 4 years of post-bachelor's experience in a software related technical field. Also requires 4 years of experience: deploying software; and troubleshooting SQL databases. In lieu of a bachelor's degree in the aforementioned fields and 4 years of experience as stated, employer will accept a master's or foreign equivalent degree in the aforementioned fields and 2 years of experience as stated or 3 years of academic study towards a bachelor's degree or a 3 year baccalaureate in in the aforementioned fields and 5 years of experience as stated. Requires 2 years of experience working in a client or customer facing role within a supply chain, retail store system, customer service solutions, or point of commerce solutions or software organization. Up to 50% travel required. Position reports to Atlanta, GA office. Telecommuting permitted in accordance with company policy, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.
#LI-DNI
Committed to diversity and inclusion
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

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