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60 Lucidchart Jobs Hiring Near You

Create visual process models, user flows, and data maps using tools such as Miro or LucidChart. * Support design of future-state processes and help prioritize improvement opportunities aligned to ...

Senior Business Analyst

Rosemont, IL · On-site

$93K - $120K/yr

Lucidchart is preferred. Ability to manage application/product backlogs. Familiarity with JIRA is preferred. Mandatory Skills: Experience in Data area Business Analyst. Minimum 5 years of experience ...

Confluence, SharePoint, Markdown, DITA, Swagger / OpenAPI, Git, Visio, Lucidchart, Jira, Azure DevOps Preferred : • Experience with FedRAMP, NIST RMF, ICD 503 • Familiarity with DevSecOps ...

Create visual process models, user flows, and data maps using tools such as Miro or LucidChart. * Support design of future-state processes and help prioritize improvement opportunities aligned to ...

... Lucidchart, Asana, Tableau, Slack, SurveyMonkey, and Quip * Google Workspace - primarily Google Drive & Editors (Docs, Sheets, Slides, Sites, Forms, Drawing) and AppScripts, 3rd party add-ons and ...

Business Analyst

New York, NY · On-site

$100K - $110K/yr

Create visual process models, user flows, and data maps using tools such as Miro or LucidChart. * Support design of future-state processes and help prioritize improvement opportunities aligned to ...

Showing results 41-60

Process Documentation Specialist

Tom Nehl Truck Company

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 29 days ago


Job description

Tom Nehl, the undisputed best heavy-duty truck dealership in Northeast Florida and South Georgia, is looking for an experienced and qualified Process Documentation Specialist to join our team.
Position Responsibilities
This position will be responsible for capturing, analyzing, and documenting operational processes within the truck dealership. This role focuses on gathering detailed information from front-line employees, mapping workflows, and identifying opportunities for efficiency and accuracy. The specialist will create clear process documentation, flow diagrams, and performance metrics to support management decision-making and continuous improvement initiatives.
  • Interview and collaborate with front-line employees to understand daily tasks and workflows.
  • Document job duties, step-by-step procedures, and system interactions for shipping, receiving, and inventory management.
  • Develop clear, standardized process guides for business system usage, including data input and tracking.
  • Create visual flow maps to illustrate current processes and identify bottlenecks or redundancies.
  • Analyze workflows for compliance with dealership standards and best practices.
  • Define and collect key performance indicators (KPIs) for operational processes.
  • Summarize findings and present actionable insights to management through reports and dashboards.
  • Recommend process enhancements based on data analysis and employee feedback.
  • Support implementation of improvements and monitor effectiveness over time.
Qualifications
  • Education: Associate or bachelor’s degree in business administration, operations management, or related field preferred.
  • Experience: 2+ years in process documentation, business analysis, or continuous improvement roles. Experience in dealership operations or logistics/shipping environments is a plus.
  • Skills: Strong analytical and problem-solving skills. Proficiency in process mapping tools (e.g., Visio, Lucidchart) and MS Office Suite. Excellent communication and interviewing skills for gathering information from diverse teams. Familiarity with business systems used in dealership operations (ERP or DMS systems).
A successful candidate will have:
  • Strong analytical and communication skills.
  • Experience with process mapping tools (Visio, Lucidchart) and MS Office.
  • Familiarity with dealership or logistics operations is a plus.
  • Ability to turn complex processes into clear documentation.
Company Overview
Family owned and operated for over sixty years, Tom Nehl represents multiple manufacturers including Freightliner; Volvo; Western Star; Isuzu; Sprinter; Capacity; Detroit; Caterpillar; and Cummins. In addition, we have a full benefit package which includes the options for medical, vision, employer paid dental insurance; HSA with an employer contribution; FSA; $20,000 employer paid life insurance; optional life insurance; short-term and long-term disability plans. We offer paid time off and eight paid holidays a year.
We are an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, or any other legally protected status. We are a Drug Free Workplace. Each candidate must successfully complete drug screening and various background investigations, including criminal history reports, before employment.