22 Lsi Customer Service Representative Jobs Hiring Near You

About LSI LSI is an employee-owned company that employs dynamic teams of professionals - people with the finest technical expertise, a level of passionate creativity, and a truly visionary outlook who deliver innovative training solutions that exceed our customers' expectations. Everyone at LSI has a personal stake in our success. LSI has over 300 training support experts, engineers, and craftsmen on staff who develop state-of-the-art high-fidelity training devices, complex computer-based, highly interactive distributed learning products, and comprehensive, dynamic technical publications.

LSI employee-owners collaborate to deliver training products and services for a myriad of programs and customers, using leading-edge technology and proven processes. Mission Our mission is to prepare our military and allies to be battle-ready through cutting-edge training products and services. Vision Our vision is to be the premier provider of military training solutions, renowned for our innovation and excellence.

Through employee-ownership and teamwork, we will shape a future where every military service member is equipped to succeed in their mission. Guiding Principles ESOP Sustainability: We do everything within our control to meet project budgets and schedules, so our ESOP prospers. Take Ownership: Each Employee-Owner takes ownership at the individual level for their words, actions, and results.

Individual ownership breeds accountability. Accountability breeds trust. When we hold ourselves accountable and trust our fellow employee-owners to do the same, we realize success.

Clear Communication: We project confidence in our communication using unambiguous language and providing clear purpose and direction. Pursuit of Excellence: We aggressively pursue continuous improvement both as teams and individual employee-owners. We strive to get better every day.

There is no room for mediocrity. Pride in Our Work: We know the value of our work and are proud of what we produce. Customer Focus: Customers are both internal and external and we strive to give both our best efforts.

Assume Positive Intent: Assume others are well-intentioned in their actions and seek additional information about the circumstances to help solve problems. Assuming positive intent in all interactions is the key to building strong teams and working together to solve problems. One Voice: Every Employee-Owner is expected to speak up if they have an idea for improvement or if they disagree with a potential course of action.

Once a decision is made, the entire team commits to it and moves forward with one voice. Apply: https://www.lsijax.com/careers/ General Summary The Instructional Designer I serves as an integral part of the Integrated Product Team (IPT), conducting the analysis, design, development, implementation, and evaluation phases to develop Computer-Based Training (CBT) materials using commercial off-the-shelf and/or company-created software tools. The ID provides expertise to design and develop CBT or conduct technical training in accordance with contractual specifications, standards, and instructions

Essential Job Functions Uses commercial off-the-shelf or company-developed authoring tools to create CBT products, such as Interactive Courseware (ICW), or Instructor-Led Training (ILT) materials in accordance with company and customer curriculum development standards and conventions. Writes text, gathers graphics, and assembles other onscreen elements to create clear, concise, and instructionally sound onscreen presentations of information in accordance with the prescribed guidance for the specific project. Works with a team of training development professionals to analyze, design, develop, and deliver CBT products, virtual/augmented reality simulators, and training devices.

Advises Subject Matter Experts (SME)s and Courseware Developers (CWD)s on the Instructional Systems Design (ISD) principles used to develop training. Using SME and CWD provided input, analyzes, designs, develops, implements, and evaluates instructional materials including needs analysis, target audience analysis, job/task analysis, learning objectives, learning measures, learning strategies, flow diagrams, lesson specifications, and storyboards. Works closely with Quality Assurance Professionals (QAPro) to ensure that produced training materials are instructionally sound.

Provides expertise in ISD by assisting and advising training development and support personnel. Must be aware of International Traffic in Arms Regulations (ITAR) restrictions on the export of military hardware and training services. Must be aware of Controlled Unclassified Information (CUI) and security classifications as outlined in the National Industrial Security Program Operating Manual (NISPOM).

Must be capable of safely handling government-furnished equipment and materials. May attend training conferences, In-Process Reviews (IPRs), and other required meetings. May be required to work occasionally outside of normal hours due to travel or availability of training equipment.

Must be available to work a standard weekly schedule with overtime as required. Perform other duties as assigned. Supervisory Responsibilities NoneKnowledge, Skills, and Abilities Work under supervision to proactively develop training materials.

Must be experienced in using Microsoft Office software tools. Able to work in a team concept to accomplish common goals. Must interact with military and other government personnel using the appropriate dialect and affording the proper courtesies while observing the correct customs.

Ability to communicate effectively, both verbally and in writing. Must be able to obtain a security clearance when required by the contract. Education and Experience Bachelor's degree in Instructional Technology, Instructional Design, Instructional Systems Design, or a closely related field, or an equivalent.

Closely related degrees must include the majority (or "a core group") of coursework in instructional design, theory, and practice. Additional qualifications or experience as required by the contract position. Successful completion of an approved Military Instructor Training Program is a plus.Knowledge, Skills, and Abilities Work under supervision to proactively develop training materials

Must be experienced in using Microsoft Office software tools. Able to work in a team concept to accomplish common goals. Must interact with military and other government personnel using the appropriate dialect and affording the proper courtesies while observing the correct customs.

Ability to communicate effectively, both verbally and in writing. Must be able to obtain a security clearance when required by the contract. Education and Experience Bachelor's degree in Instructional Technology, Instructional Design, Instructional Systems Design, or a closely related field, or an equivalent.

Closely related degrees must include the majority (or "a core group") of coursework in instructional design, theory, and practice. Additional qualifications or experience as required by the contract position. Successful completion of an approved Military Instructor Training Program is a plus.