Customer Support Specialist
$31K - $51K/yr
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 ... Provide exceptional customer service through building rapport and relationships with our customer ...
Linq
18 Linq Customer Service Representative Jobs Hiring Near You
Customer Support Specialist
$31K - $51K/yr
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 ... Provide exceptional customer service through building rapport and relationships with our customer ...
Customer Support Specialist
Denver, CO ยท On-site
$18.50 - $25/hr
At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... Provide exceptional customer service through building rapport and relationships with our customer ...
Customer Support Specialist
Denver, CO ยท On-site
$18.50 - $25/hr
At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... Provide exceptional customer service through building rapport and relationships with our customer ...
Technical Support Specialist
Denver, CO ยท On-site
$40K - $60K/yr
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 ... Provide exceptional customer service through building rapport and relationships with our customer ...
Technical Support Specialist
Denver, CO ยท On-site
$40K - $60K/yr
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 ... Provide exceptional customer service through building rapport and relationships with our customer ...
Technical Support Specialist
Denver, CO ยท On-site
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 ... Provide exceptional customer service through building rapport and relationships with our customer ...
Technical Support Specialist
Denver, CO ยท On-site
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 ... Provide exceptional customer service through building rapport and relationships with our customer ...
Client Services Specialist II - Daytime Monday-Friday
PA ยท On-site +1
$20.19 - $22.12/hr
... customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of ...
Client Services Specialist II - Daytime Monday-Friday
PA ยท On-site +1
$20.19 - $22.12/hr
... customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of ...
Client Services Specialist I - Pittsburgh
Pittsburgh, PA ยท On-site
$18.27 - $20.19/hr
... customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist I at LINQ Services, you will be at the ...
Client Services Specialist I - Pittsburgh
Pittsburgh, PA ยท On-site
$18.27 - $20.19/hr
... customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist I at LINQ Services, you will be at the ...
Director, Solutions Consulting
Denver, CO ยท On-site
At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... Services leadership to ensure smooth handoffs of complex sales to Implementation and Customer ...
Director, Solutions Consulting
Denver, CO ยท On-site
At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... Services leadership to ensure smooth handoffs of complex sales to Implementation and Customer ...
Account Manager-Pittsburgh/Baltimore
Pittsburgh, PA ยท On-site
$53K - $58K/yr
This role requires a service-oriented professional who demonstrates empathy, urgency, accountability, and a commitment to delivering white-glove customer service while representing LINQ's core values ...
Account Manager-Pittsburgh/Baltimore
Pittsburgh, PA ยท On-site
$53K - $58K/yr
This role requires a service-oriented professional who demonstrates empathy, urgency, accountability, and a commitment to delivering white-glove customer service while representing LINQ's core values ...
Developer Relations
San Francisco, CA ยท On-site
$165K - $200K/yr
Represent Linq at meetups, hackathons, and conferences * Develop code samples, integration guides ... AE/customer facing sales role selling to developers * Network of developers, founders, and tech ...
Developer Relations
San Francisco, CA ยท On-site
$165K - $200K/yr
Represent Linq at meetups, hackathons, and conferences * Develop code samples, integration guides ... AE/customer facing sales role selling to developers * Network of developers, founders, and tech ...
Director of Product
Denver, CO ยท On-site
$239K - $251K/yr
... food service directors and other customer stakeholders to understand their operational challenges; represent LINQ externally in the K-12 nutrition and food service space, including at industry ...
Director of Product
Denver, CO ยท On-site
$239K - $251K/yr
... food service directors and other customer stakeholders to understand their operational challenges; represent LINQ externally in the K-12 nutrition and food service space, including at industry ...
Full Time Fulfillment Specialist
Pittsburgh, PA ยท On-site
$20.19 - $22.12/hr
LINQ Services provides comprehensive managed mobility services to corporate clients with fleet ... Prepare devices for shipment to customer specifications and ensure proper documentation of ...
Full Time Fulfillment Specialist
Pittsburgh, PA ยท On-site
$20.19 - $22.12/hr
LINQ Services provides comprehensive managed mobility services to corporate clients with fleet ... Prepare devices for shipment to customer specifications and ensure proper documentation of ...
At LINQ, we prioritize our culture, and as the Director, Solutions Consulting, you will lead a ... Services leadership to ensure smooth handoffs of complex sales to Implementation and Customer ...
At LINQ, we prioritize our culture, and as the Director, Solutions Consulting, you will lead a ... Services leadership to ensure smooth handoffs of complex sales to Implementation and Customer ...
Part Time Fulfillment Specialist
Pittsburgh, PA ยท On-site
$20.19 - $22.12/hr
LINQ Services provides comprehensive managed mobility services to corporate clients with fleet ... Prepare devices for shipment to customer specifications and ensure proper documentation of ...
Part Time Fulfillment Specialist
Pittsburgh, PA ยท On-site
$20.19 - $22.12/hr
LINQ Services provides comprehensive managed mobility services to corporate clients with fleet ... Prepare devices for shipment to customer specifications and ensure proper documentation of ...
Director, Product
Denver, CO ยท On-site
$239K - $251K/yr
At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... and customer success - co-owning outcomes, not just coordinating handoffs. * Represent your ...
New
Director, Product
Denver, CO ยท On-site
$239K - $251K/yr
At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... and customer success - co-owning outcomes, not just coordinating handoffs. * Represent your ...
New
Director of Product
Denver, CO ยท On-site
$180K - $200K/yr
Engage directly with food service directors and other customer stakeholders to understand their operational challenges; represent LINQ externally in the K-12 nutrition and food service space ...
Director of Product
Denver, CO ยท On-site
$180K - $200K/yr
Engage directly with food service directors and other customer stakeholders to understand their operational challenges; represent LINQ externally in the K-12 nutrition and food service space ...
Staff Software Engineer
Denver, CO ยท Remote
... customers. About The Role: As a Senior Software Engineer at LINQ, you will be a vital member of a ... In-depth knowledge of AWS/Azure/GCP services and cloud-native architectures, with hands-on ...
Staff Software Engineer
Denver, CO ยท Remote
... customers. About The Role: As a Senior Software Engineer at LINQ, you will be a vital member of a ... In-depth knowledge of AWS/Azure/GCP services and cloud-native architectures, with hands-on ...
Executive and HR Assistant
Pittsburgh, PA ยท On-site
$60K - $65K/yr
... exceptional customer service. If you're looking for a position to help you enter the Human ... Support cross-functional teams with special projects assigned. * Assist with LINQ culture events ...
Executive and HR Assistant
Pittsburgh, PA ยท On-site
$60K - $65K/yr
... exceptional customer service. If you're looking for a position to help you enter the Human ... Support cross-functional teams with special projects assigned. * Assist with LINQ culture events ...
Director, Product
Denver, CO ยท On-site
$155K - $175K/yr
... and customer success - co-owning outcomes, not just coordinating handoffs. * Represent your ... Experience converting a services-led function to product-led, or standing up product management ...
New
Director, Product
Denver, CO ยท On-site
$155K - $175K/yr
... and customer success - co-owning outcomes, not just coordinating handoffs. * Represent your ... Experience converting a services-led function to product-led, or standing up product management ...
New
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Job description
About The Team:
LINQ's Customer Experience department is the heart and soul of our commitment to supporting k12 schools and districts. We're not just here to answer questions, we're here to build trust, solve problems, and ensure every customer feels empowered to succeed with our solutions. From onboarding, and training, to troubleshooting and beyond were the guides to help administrators and educators navigate their daily challenges.ย ย
About The Role:ย ย
This position will be responsible for providing technical support to the full product suite for LINQ Nutrition. This position reports to the LINQ Nutrition Customer Support Manager. This position is a key member of our customer support team providing professional support to LINQ Nutrition customers. The right candidate will have experience in providing software support to school district associates, school staff and/or student parents. A background in K12 education and/or accounting knowledge would be a plus. You will collaborate throughout our organization to deliver a great customer experience resolving customer issues.ย
What You'll Be Doing:ย ย ย
Customer Support: Provide exceptional customer service through building rapport and relationships with our customer base. Always be professional, courteous, and respectful in every interaction.ย
Problem Solving: Act as a consultant on all nutrition software products. Effectively troubleshoot and solve issues by utilizing all available tools and resources. This includes taking calls, emails, and chat sessions to ensure we are providing the best solutions to our clients. Document customer issues in Salesforceย
Training Documents: Contribute to creating training documentation for customers and internal use.ย
Product Documentation: Document enhancement requests and software defects for our development team. Create a Salesforce ticket for each customer interaction.ย
Self-Development: Maintain and increase comprehensive working knowledge of all LINQ Nutrition product lines through utilizing available training resources.ย
What We Are Looking For:ย ย
- Discretion and independent judgement skills requiredย
- Excellent verbal and written communication skillsย
- Excellent organizational skills and high attention to detailย
- Solid background working with computers and Microsoft Product Suitesย
- Software support or technical support experience (SaaS environment)ย
- Friendly and professional demeanor with team experienceย
- Passion for effective problem-solving and/or experience in a customer support/service roleย
- Patience and emotional intelligence in high stress environmentsย
- Commitment to adhere to schedules and deadlinesย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
The Tech:ย
- Salesforceย
- Microsoft Suite
- Zoom Contact Center
- Launch Darkly & Data Dog
Travel Requirements:ย ย ย ย ย ย ย ย ย ย ย ย ย ย
- Limited travel may be necessary in high demand seasons. Valid Driver's License required.
Compensation: ย
We offer a competitive salary of $31,000-$51,000 and a 4% bonus.