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20 Linq Customer Service Representative Jobs Hiring Near You

LINQ

Client Services Specialist II - Daytime Monday-Friday

PA · On-site +1

$20.19 - $22.12/hr

... customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of ...

Linq

Developer Relations

San Francisco, CA · On-site

Represent Linq at meetups, hackathons, and conferences * Develop code samples, integration guides ... AE/customer facing sales role selling to developers * Network of developers, founders, and tech ...

LINQ

Account Manager-Pittsburgh/Baltimore

Pittsburgh, PA · On-site

$53K - $58K/yr

This role requires a service-oriented professional who demonstrates empathy, urgency, accountability, and a commitment to delivering white-glove customer service while representing LINQ's core values ...

Linq

Developer Relations

San Francisco, CA · On-site

$165K - $200K/yr

Represent Linq at meetups, hackathons, and conferences * Develop code samples, integration guides ... AE/customer facing sales role selling to developers * Network of developers, founders, and tech ...

Linq

Developer Relations

San Francisco, CA · On-site

$100 - $140/hr

Represent Linq at meetups, hackathons, and conferences * Develop code samples, integration guides ... AE/customer facing sales role selling to developers * Network of developers, founders, and tech ...

LINQ

Director of Product

Denver, CO · On-site

$239K - $251K/yr

... food service directors and other customer stakeholders to understand their operational challenges; represent LINQ externally in the K-12 nutrition and food service space, including at industry ...

LINQ

Associate Client Success Manager

Denver, CO · On-site

At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... Our customers love us because we're attentive, patient, communicative, and solutions focused. They ...

LINQ

Full Time Fulfillment Specialist

Pittsburgh, PA · On-site

$20.19 - $22.12/hr

LINQ Services provides comprehensive managed mobility services to corporate clients with fleet ... Prepare devices for shipment to customer specifications and ensure proper documentation of ...

Linq

Director, Product Denver, CO (Denver)

Denver, CO · On-site

$239K - $251K/yr

At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... and customer success -- co-owning outcomes, not just coordinating handoffs. * Represent your ...

LINQ

IT Manager

Denver, CO · On-site

$97K - $119K/yr

At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... Our customers love us because we're attentive, patient, communicative, and solutions focused. They ...

Linq

Director, Product Denver, CO (Northern)

Eastern, KY · On-site

$171K - $180K/yr

At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... and customer success -- co-owning outcomes, not just coordinating handoffs. * Represent your ...

LINQ

Director, Product

Denver, CO · On-site

$239K - $251K/yr

At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in ... and customer success - co-owning outcomes, not just coordinating handoffs. * Represent your ...

LINQ

Director of Product

Denver, CO · On-site

$180K - $200K/yr

Engage directly with food service directors and other customer stakeholders to understand their operational challenges; represent LINQ externally in the K-12 nutrition and food service space ...

LINQ

Staff Software Engineer

Denver, CO · Remote

... customers. About The Role: As a Senior Software Engineer at LINQ, you will be a vital member of a ... In-depth knowledge of AWS/Azure/GCP services and cloud-native architectures, with hands-on ...

LINQ

Executive and HR Assistant

Pittsburgh, PA · On-site

$60K - $65K/yr

... exceptional customer service. If you're looking for a position to help you enter the Human ... Support cross-functional teams with special projects assigned. * Assist with LINQ culture events ...

LINQ

Associate Client Success Manager

Denver, CO · Remote

$50K - $70K/yr

At LINQ, we're dedicated to transforming how our clients engage with our solutions. We're looking ... In this role, you'll play a pivotal part in ensuring customer satisfaction, retention, and growth ...

LINQ

Director, Product (Denver)

Denver, CO · On-site

$239K - $251K/yr

LINQ's Values * Act with Integrity & Build Trust: Trust is the foundation of our company. We ... and customer success -- co-owning outcomes, not just coordinating handoffs. * Represent your ...

LINQ

Director, Product

Denver, CO · On-site

$155K - $175K/yr

... and customer success - co-owning outcomes, not just coordinating handoffs. * Represent your ... Experience converting a services-led function to product-led, or standing up product management ...

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Infographic showing various Customer Service Representative job openings at Linq in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution.

Client Services Specialist II - Daytime Monday-Friday

LINQ

PA • On-site, Remote

$20.19 - $22.12/hr

Full-time

Re-posted 6 days ago

Job description

Job Type
Full-time
Description
Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management
Job Description:
Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for experienced call center workers who are comfortable working in a queue and delivering exceptional customer service to help us achieve this goal.
This is a full-time, fully remote position open to individuals eligible to work in the United States of America and Canada . Individuals who are located near our Pittsburgh, PA offices will be considered for a Hybrid Remote position and be given preference.
Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity.
Key Responsibilities:
• Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns.
• Use multiple online systems and support tools to effectively resolve tickets.
• Resolve assigned tickets accurately and in a timely manner.
• Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly.
• Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience.
• Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times
• Complete client bulk action requests as they come in or when they are assigned out by a manager or lead.
• Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms.
• Monitor and assist in team messaging platforms to assist fellow agents with inquiries.
• Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ.
• Have knowledge of and assist clients with phone migrations.
• Support as appropriate with escalated cases
• Staff after hour support for on-call Holidays as needed.
Compensation:
Hourly Wage: $20.19-22.12 dependent upon qualifications
This position is eligible for pre-approved overtime and performance based incentives
Available Shifts:
We are currently hiring for daytime shifts Monday-Friday. Schedules start between 7:00AM and 10:00AM Eastern time and end between 4:00PM and 7:00PM Eastern time. Specific schedules available will be discussed during interview process.
Requirements
Required Qualifications-Candidates who do not meet these qualifications will not be considered:
  • Minimum 1 year of prior call center experience
  • High school diploma, GED or equivalent
  • Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up
  • Dedicated private work location without significant background disruptions
  • Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook).
  • Excellent verbal and written communication skills with a focus on active listening.
  • Strong interpersonal skills, with the ability to build rapport and trust with clients.
  • Problem-solving mindset and the capacity to handle challenging situations with diplomacy.
  • Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously.
  • Customer-centric attitude with a genuine passion for providing top-notch service.
  • Ability to work a flexible work schedule

Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position)
  • Proficiency in using CRM software
  • Two years of customer service experience.
  • One-year prior experience with mobile or technical products.
  • Prior Experience with Salesforce.
  • Understanding of cellular services and markets.
  • Basic knowledge of mobile devices set-up, usage and backup functions

Salary Description
$20.19-22.12/hr

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