... logistics preferred). * Strong attention to detail and problem-solving skills. * Excellent phone ... Why Lineage? This is an excellent position to begin your career path within Lineage! Success in ...
60 Lineage Logistics Sales Representative Jobs Hiring Near You
... logistics preferred). * Strong attention to detail and problem-solving skills. * Excellent phone ... Why Lineage? This is an excellent position to begin your career path within Lineage! Success in ...
Transportation Supervisor
CA$60K - CA$95K/yr
... logistics, or warehousing ... Proven sales or customer-facing experience-able to confidently represent our services and identify ...
Transportation Supervisor
CA$60K - CA$95K/yr
... logistics, or warehousing ... Proven sales or customer-facing experience-able to confidently represent our services and identify ...
Solutions Design Engineer
Novi, MI · Hybrid
You will partner closely with Sales, Operations, Finance and Network Optimization to support ... Lineage Logistics is the industry's leading innovator in temperature-controlled supply chain and ...
Solutions Design Engineer
Novi, MI · Hybrid
You will partner closely with Sales, Operations, Finance and Network Optimization to support ... Lineage Logistics is the industry's leading innovator in temperature-controlled supply chain and ...
... sales management; preferably in business-to-business; food or logistics experience strongly ... A career at Lineage starts with learning about our business and how each team member plays a part ...
... sales management; preferably in business-to-business; food or logistics experience strongly ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Bi-lingual Regional Recruiter
CA$60K - CA$95K/yr
Help Build the Teams That Keep the World Moving At Lineage, we're more than a logistics company-we ... Represent Lineage at virtual and in-person networking events, career fairs, and talent attraction ...
Bi-lingual Regional Recruiter
CA$60K - CA$95K/yr
Help Build the Teams That Keep the World Moving At Lineage, we're more than a logistics company-we ... Represent Lineage at virtual and in-person networking events, career fairs, and talent attraction ...
Experience leading full facility operations Strong transportation and last-mile logistics expertise ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Experience leading full facility operations Strong transportation and last-mile logistics expertise ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Regional Business Development Manager
Bedford Park, IL · On-site
$108K - $195K/yr
... sales management; preferably in business-to-business; food or logistics experience strongly ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Regional Business Development Manager
Bedford Park, IL · On-site
$108K - $195K/yr
... sales management; preferably in business-to-business; food or logistics experience strongly ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Senior Sales Enablement Analyst
Novi, MI · On-site
Reporting to the Director, Sales Excellence, the Senior Marketing-to-Sales Enablement Analyst plays ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Senior Sales Enablement Analyst
Novi, MI · On-site
Reporting to the Director, Sales Excellence, the Senior Marketing-to-Sales Enablement Analyst plays ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Transportation Supervisor
$62K - $92K/yr
Work with Logistics to establish efficient routing. * Review communication log and address open ... The requirements listed are representative of the qualifications, knowledge, skill and/or ability ...
Transportation Supervisor
$62K - $92K/yr
Work with Logistics to establish efficient routing. * Review communication log and address open ... The requirements listed are representative of the qualifications, knowledge, skill and/or ability ...
Customer Care Representative
$16 - $26.59/hr
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
Customer Care Representative
$16 - $26.59/hr
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
Customer Care Representative
$15.75 - $21.50/hr
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
Customer Care Representative
$15.75 - $21.50/hr
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
General Manager
CA$91K - CA$142K/yr
Partner with Sales to support marketing and new account strategies * Participate in prospecting ... A career at Lineage starts with learning about our business and how each team member plays a part ...
General Manager
CA$91K - CA$142K/yr
Partner with Sales to support marketing and new account strategies * Participate in prospecting ... A career at Lineage starts with learning about our business and how each team member plays a part ...
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn ...
General Manager
Surrey, BC · On-site
CA$91K - CA$142K/yr
Partner with Sales to support marketing and new account strategies * Participate in prospecting ... A career at Lineage starts with learning about our business and how each team member plays a part ...
General Manager
Surrey, BC · On-site
CA$91K - CA$142K/yr
Partner with Sales to support marketing and new account strategies * Participate in prospecting ... A career at Lineage starts with learning about our business and how each team member plays a part ...
... Lineage's United States footprint. KEY DUTIES AND RESPONSIBILITIES * Achieve annual sales, revenue, EBITDA, and other growth goals andobjectives * Develop and oversee new business strategies to ...
... Lineage's United States footprint. KEY DUTIES AND RESPONSIBILITIES * Achieve annual sales, revenue, EBITDA, and other growth goals andobjectives * Develop and oversee new business strategies to ...
Operations Manager
Baltimore, MD · On-site
$68K - $123K/yr
Partner with sales, inventory control, and operations support to ensure availability of products ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Operations Manager
Baltimore, MD · On-site
$68K - $123K/yr
Partner with sales, inventory control, and operations support to ensure availability of products ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Operations Manager
Bedford Park, IL · On-site
$75K - $135K/yr
Partner with sales, inventory control, and operations support to ensure availability of products ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Operations Manager
Bedford Park, IL · On-site
$75K - $135K/yr
Partner with sales, inventory control, and operations support to ensure availability of products ... A career at Lineage starts with learning about our business and how each team member plays a part ...
General Manager
CA$91K - CA$142K/yr
Partner with Sales to support marketing and new account strategies * Participate in prospecting ... A career at Lineage starts with learning about our business and how each team member plays a part ...
General Manager
CA$91K - CA$142K/yr
Partner with Sales to support marketing and new account strategies * Participate in prospecting ... A career at Lineage starts with learning about our business and how each team member plays a part ...
Senior Analyst, Indirect Tax
$108K - $109K/yr
Lineage is seeking a highly skilled Senior Analyst, Indirect Tax to help build and scale a ... Conduct detailed sales and use tax exposure analyses to quantify potential liabilities when refund ...
Senior Analyst, Indirect Tax
$108K - $109K/yr
Lineage is seeking a highly skilled Senior Analyst, Indirect Tax to help build and scale a ... Conduct detailed sales and use tax exposure analyses to quantify potential liabilities when refund ...
Lineage Logistics Jobs Information
What is it like to work at Lineage Logistics?
Lineage Logistics is a company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. As a leading temperature-controlled logistics provider, Lineage operates a global network of facilities and employs a diverse team of logistics professionals, including warehouse managers, operations specialists, and supply chain experts. Working at Lineage Logistics may appeal to candidates who are interested in a dynamic and fast-paced environment with opportunities for professional growth and development in the logistics and supply chain industry.
What makes Lineage Logistics an attractive place to work?
Lineage Logistics is a leading global temperature-controlled logistics company, known for its innovative approach to cold chain solutions and commitment to customer satisfaction. The company offers a dynamic work environment that fosters collaboration, innovation, and continuous learning, with opportunities for employees to grow professionally and develop new skills. By joining Lineage Logistics, individuals can contribute to the company's mission of providing safe, reliable, and efficient cold chain solutions, while also advancing their careers in a rapidly evolving industry.
What other companies are hiring for Sales Representative jobs?
What are the most popular jobs at Lineage Logistics?
What are the most popular categories at Lineage Logistics?
Full-time
Medical, Dental, Life, PTO
Re-posted 15 days ago
Job description
The Customer Service Representative (CSR) is the frontline contact for customers, responsible for accurate order entry, proactive communication, and issue resolution. This role ensures a positive customer experience through timely and professional service, while supporting outreach activities for small and medium enterprise (SME) customers as directed by leadership. CSRs are expected to maintain KPI awareness and contribute to team goals.KEY DUTIES AND RESPONSIBILITIES
Customer Interaction & Order Management
- Enter orders accurately into the TMS system.
- Communicate ETAs, shipment status, and resolve customer inquiries promptly.
- Monitor reports and update TMS, customer portals, and EDI systems for accuracy.
- Provide the highest level of service to all customers with whom they interact, whether internal or external, with the goal of continuously improving the customer experience
- Collaborate effectively with team members and internal teams to achieve objectives
Issue Resolution & Escalation
- Resolve customer concerns and issues and provide customer feedback to leadership.
- Maintain professionalism and empathy in all customer interactions.
Outreach Support
- Assist in outreach activities for SME customers as directed by Team Lead or Senior Team Lead.
- Capture and document lead generation details accurately.
Operational Compliance
- Follow SOPs and service-level agreements to ensure consistency.
- Ensure customer specific processes are followed for any exceptions or customer portal requirements
- Ensure proper use of technology tools (TMS, EDI) for data integrity.
KPI Awareness & Reporting
- Maintain awareness of KPIs such as response time, order accuracy, and CSAT scores.
- Provide input on performance metrics during team huddles.
- 2+ years of experience in customer service (transportation or logistics preferred).
- Strong attention to detail and problem-solving skills.
- Excellent phone and email etiquette.
- Ability to multitask and prioritize and adapt workflow to ensure deadlines are met in a fast-paced environment.
- Proficiency in Microsoft Office; experience with TMS systems an asset.
Success Profile
- Customer Advocate: Delivers exceptional service and builds positive relationships.
- Detail-Oriented Executor: Ensures accuracy in order entry and documentation.
- KPI Contributor: Supports achievement of team performance metrics.
- Growth Supporter: Assists in outreach initiatives for SME customers.
- Team Player: Collaborates effectively with peers and leadership.
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.
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Avis de Confidentialite (Version Francaise)
(English version linked at the bottom of the page)
About Lineage Logistics
Sourced by ZipRecruiter
At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Lineage Logistics is the industry's leading innovator in temperature-controlled supply chain and logistics. Lineage's expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In pursuit of this shared purpose, we are working to build a world class Solutions Design team.
Industry
Trucking
Company size
10,000+ Employees
Headquarters location
Novi, MI, US
Year founded
2012