Customer Service Representative
$22.50/hr
LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment ... We are looking for a Customer Service Representative to serve as the face of our Virtual Patient ...
9 Lifemd Customer Service Representative Jobs Hiring Near You
Customer Service Representative
$22.50/hr
LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment ... We are looking for a Customer Service Representative to serve as the face of our Virtual Patient ...
Director of Customer Experience
Manhattan, NY · On-site +1
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
Director of Customer Experience
Manhattan, NY · On-site +1
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
Quick apply
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set and enforce service level standards, workforce management practices, scheduling, capacity ...
Head of Women's Health
Manhattan, NY · On-site
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set retention strategy in partnership with CRM and product teams, including patient onboarding ...
Quick apply
Head of Women's Health
Manhattan, NY · On-site
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set retention strategy in partnership with CRM and product teams, including patient onboarding ...
Head of Women's Health
New York, NY · On-site
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set retention strategy in partnership with CRM and product teams, including patient onboarding ...
Head of Women's Health
New York, NY · On-site
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set retention strategy in partnership with CRM and product teams, including patient onboarding ...
Head of Women's Health
Manhattan, NY · On-site
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set retention strategy in partnership with CRM and product teams, including patient onboarding ...
Head of Women's Health
Manhattan, NY · On-site
About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Set retention strategy in partnership with CRM and product teams, including patient onboarding ...
Compliance and Privacy Director
Manhattan, NY · On-site
$100 - $150/hr
About us LifeMD is a leading digital healthcare company committed to expanding access to virtual ... services, and diagnostics by making them more affordable and convenient for all. Focused on both ...
Compliance and Privacy Director
Manhattan, NY · On-site
$100 - $150/hr
About us LifeMD is a leading digital healthcare company committed to expanding access to virtual ... services, and diagnostics by making them more affordable and convenient for all. Focused on both ...
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$22.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Job description
About Us:
LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers, in-house pharmacy and lab integrations, and proprietary technology that enables safe, high-quality, and affordable care.
At the heart of this transformation is our team of developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.
Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company - it's a tech company revolutionizing healthcare.
About the Role:
We are looking for a Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD clinicians. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!
Responsibilities:
Requirements
Basic Qualifications:
Preferred Qualifications:
Benefits
LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers, in-house pharmacy and lab integrations, and proprietary technology that enables safe, high-quality, and affordable care.
At the heart of this transformation is our team of developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.
Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company - it's a tech company revolutionizing healthcare.
About the Role:
We are looking for a Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD clinicians. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!
Responsibilities:
- Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform
- Answering calls from patients with a courteous and professional manner
- Provide patients with solutions to any inquiries they may have
- Maintain patient accounts and information
- Work with medical team to handle patient scheduling
- Provide leadership and guidance to other Customer Service Representatives
Requirements
Basic Qualifications:
- 2+ years of related work experience, which can include call center, patient coordination or claims experience
- Must have 2+ years of remote work experience
- Ability to work confidential and sensitive information
- Must be based in the United States
Preferred Qualifications:
- Computer literate and proficient in Google Suite
- Strong problem solving and decision-making skills
- Experience working in the medical field
Benefits
- Pay: $22.50/hour
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, Roth 401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Paid Holidays
- Short Term Disability
- Training & Development
About LifeMD
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2016