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8 Lake Metroparks Customer Service Representative Jobs Hiring Near You

Lake Metroparks

Seasonal Naturalist

Kirtland Hills, OH

$12 - $16/hr

... Lake Metroparks' mission, environmental stewardship, and excellent public service. This seasonal ... The requirements and duties listed are representative of the knowledge, skills, and abilities ...

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Infographic showing various Customer Service Representative job openings at Lake Metroparks in the United States as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Physical job distribution.

Seasonal Naturalist

Lake Metroparks

Kirtland Hills, OH

$12 - $16/hr

Full-time

Retirement

Posted 5 days ago

Job description

Naturalist – Seasonal (Non-Exempt)
Rate: $12.00 starting hourly to $16.00 hourly rate
Pay Grade: SEA | Starting salary based on prior experience and education.
Location: Penitentiary Glen Reservation, Kirtland, OH 44094
POSITION SUMMARY
Lake Metroparks is seeking a Seasonal Naturalist to develop, support, and present interpretive programs focused on natural and cultural history for visitors of all ages. Under the direction of the Nature Center Facility Manager, this position promotes Lake Metroparks’ mission, environmental stewardship, and excellent public service. This seasonal position is scheduled to work 40 hours per week. Scheduled hours will include a combination of front desk shifts and programming shifts based on facility and program needs. This position is expected to end on Presidents’ Day 2027, Monday, February 15, 2027.
POSITION REQUIREMENTS
  • High school diploma, General Educational Development (GED) credential, or equivalent education, training, and experience required.
  • Coursework or demonstrated interest in natural sciences, environmental education, interpretation, parks and recreation, education, biology, ecology, or a related field preferred.
  • Prior experience presenting educational or interpretive programs, working with the public, or assisting with youth, family, or community programs preferred.
  • Must possess a valid driver’s license and be insurable under the Agency’s policy.
  • Successful completion of a pre-employment background check is required.
  • Must be able to work a flexible schedule, including evenings, weekends, holidays, and variable hours based on program and facility needs.
  • Must be able to provide respectful service to participants, visitors, volunteers, coworkers, and community partners.
  • Must be able to work indoors and outdoors in varying weather conditions.
  • Must be able to work independently and collaboratively with staff, volunteers, and community partners.
  • Must be able to operate Park District vehicles and remain insurable under the Park District’s liability policy, if driving is assigned.
Required Training: All Park District employees shall complete and maintain all mandatory training, which may include safety, fraud, ethics, sexual harassment and additional job specific training.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Plans, prepares, and presents interpretive programs and activities related to natural and cultural history for audiences of varying ages, backgrounds, and abilities.
  • Assists with department programs, projects, special events, outreach activities, and facility operations as assigned.
  • Communicates Lake Metroparks’ role in conservation, environmental stewardship, and responsible use of natural resources.
  • Provides courteous visitor service, including greeting guests, answering basic questions, assisting with front desk or program registration duties, and directing visitors to appropriate resources.
  • Prepares, organizes, transports, uses, and stores program supplies, displays, equipment, and materials in a safe and professional manner.
  • Follows all applicable safety procedures, reports hazards or incidents promptly, and supports a safe environment for participants, visitors, volunteers, and staff.
  • Maintains accurate program-related records and communicates program needs, concerns, and attendance information to the supervisor.
  • Performs other duties as assigned by the supervisor.
SUPERVISORY RESPONSIBILITIES
☒ This position has no supervisory duties.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The requirements and duties listed are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made for qualified employees and applicants, including employees with barriers to employment, to enable participation in the hiring process and performance of essential job functions.
COMPUTER EXPERTISE REQUIRED / EQUIPMENT OPERATED:
  • Uses computers, web-based programs, email, and Microsoft Office products to complete basic communication, scheduling, recordkeeping, and program support tasks.
  • Safely operates common program and facility equipment, audiovisual equipment, office equipment, hand carts, and Park District vehicles as assigned and authorized.
ADDITIONAL INFORMATION
This position requires the employee to have the following observable knowledge, skills, abilities, and/or behaviors that are required to succeed in performing the essential functions.
Knowledge:
  • Basic knowledge of Ohio natural history, native plants and wildlife, ecological concepts, and environmental stewardship practices.
  • Knowledge of interpretive techniques appropriate for children, families, school groups, and general public audiences.
  • Basic knowledge of safe practices for outdoor programming, visitor interaction, and use of program materials and equipment.
Skills:
  • Strong interpersonal, customer service, and public speaking skills.
  • Effective verbal and written communication skills, including the ability to present information clearly to diverse audiences.
  • Skill in preparing and delivering engaging, age-appropriate interpretive programs and activities.
  • Skill in organizing supplies, managing time, and adapting to changing program or visitor needs.
Abilities:
  • Ability to interact with participants, visitors, volunteers, co-workers, and supervisors with tact, courtesy, integrity, and professionalism.
  • Ability to work independently, follow direction, and contribute effectively as part of a team.
  • Ability to stimulate interest and enthusiasm for natural and cultural resources, conservation, and Lake Metroparks programs.
  • Ability to exercise sound judgment, solve routine problems, and respond appropriately to visitor questions, concerns, or changing conditions.
  • Ability to maintain confidentiality, follow policies and procedures, and represent Lake Metroparks in a positive and professional manner.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made for qualified employees and applicants, including employees with barriers to employment, to enable performance of essential job functions.
While performing the duties of this position, the employee is regularly required to stand, walk, sit, talk, hear, use hands and fingers to handle program materials, and reach with hands and arms. The employee may frequently walk on paved, gravel, grassy, wooded, or uneven surfaces and may occasionally stoop, kneel, crouch, bend, climb stairs, or carry supplies for programs and events. The employee must be able to lift, carry, push, or pull program materials, supplies, and equipment weighing up to 25 pounds and may occasionally assist with items weighing up to 50 pounds with appropriate assistance or equipment. Specific vision abilities include close vision, distance vision, depth perception, peripheral vision, and the ability to adjust focus for program delivery, computer use, driving, and observing outdoor conditions.
WORK ENVIRONMENT
The employee works in both indoor and outdoor settings, including visitor areas, classrooms, offices, program spaces, trails, parks, and natural areas. Work may occur in varying weather conditions such as heat, cold, humidity, rain, snow, wind, or changing terrain. The position may involve exposure to insects, plants, wildlife, mud, dust, pollen, uneven or slippery surfaces, vehicle traffic in park areas, moderate noise, and public interaction. The employee is expected to wear appropriate attire or assigned uniform items and use required personal protective equipment when conditions or assigned tasks warrant.
POTENTIAL HAZARDS
Potential hazards may include exposure to inclement weather, sun, insects, ticks, poison ivy or other irritating plants, uneven or slippery walking surfaces, water or wet conditions, wildlife, traffic in park areas, and routine risks associated with transporting, setting up, and using program supplies or equipment. The employee must follow established safety procedures, use appropriate personal protective equipment when required, and promptly report unsafe conditions, injuries, incidents, or near misses to the supervisor.
GENERAL EXPECTATIONS
The employee must demonstrate commitment and sensitivity to the needs of Lake Metroparks and its constituents, support the mission of the Park District, maintain professional conduct, comply with applicable policies and procedures, and provide respectful service to participants, visitors, volunteers, coworkers, and community partners.
Benefits: Lake Metroparks offers a generous, comprehensive benefits package for part-time employees, including:
  • Ohio Public Employees Retirement System (OPERS) membership
  • Northeastern Ohio Inter-Museum Council membership
  • Lake Metroparks employee discounts
  • Mental health support and Employee Assistance Program (EAP) resources

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