Kirby Risk
Kirby Risk

52 Kirby Risk It Support Specialist Jobs Hiring Near You

At Kirby Risk, our IT team plays a critical role in keeping our business connected, productive, and moving forward. As an IT Help Desk Specialist, you'll be on the front line of support-helping ...

Payroll Specialist

Lafayette, IN · On-site

$22.50 - $30.75/hr

At Kirby Risk, our Employee Services team plays a vital role in supporting our people, processes ... Prepare, review, and analyze reports generated from the HRIS system to support payroll ...

If so, Kirby Risk has an opportunity for you as a Driver supporting our distribution locations. At Kirby Risk Electrical Supply , we know our success depends on professional drivers like you-and we ...

At Kirby Risk Electrical Supply, our Service Delivery Drivers are the face of our company-ensuring ... Observe and communicate key information from the field to supervisors and internal teams.

If so, Kirby Risk has an opportunity for you as a Driver supporting our distribution locations. At Kirby Risk Electrical Supply , we know our success depends on professional drivers like you-and we ...

Quote Coordinator - Purchasing

Lafayette, IN · On-site

$20.25 - $27.25/hr

The Kirby Risk Service Center , a division of Kirby Risk Corporation specializing in the ... Work closely with the Strategic Sourcing Specialists and Sales team * Establish and maintain ...

Customer Service Representative I

Shelbyville, IN · On-site

$15.25 - $20.75/hr

... technology? If so, we want you on our team. Arco Electric Products, a division of Kirby Risk ... Benefits That Work for You We provide a complete package designed to support your health, career ...

... support This is a role where you can put your head down, run your route, and go home knowing you kept things moving. Why Kirby Risk? Founded in 1926, Kirby Risk is a trusted leader in electrical ...

Driver

Decatur, IL · On-site

$18 - $20/hr

At Kirby Risk Electrical Supply, our Service Delivery Drivers are the face of our company-ensuring ... Observe and communicate key information from the field to supervisors and internal teams.

At Kirby Risk, we recognize that driving is a skill and a profession. We support our drivers with reliable equipment, manageable routes, and a schedule designed to keep you safe, efficient, and home ...

Kirby Risk is seeking an Automation IIoT Engineer to design, plan, and execute automation software projects while supporting digital transformation initiatives using leading technologies such as ...

Kirby Risk Service Center , a division of Kirby Risk Corporation specializing in electrical wiring ... information and/or visual aids to assemble and test technical assemblies. You'll: * Assemble ...

Customer Service Representative

Shelbyville, IN · On-site

$15.25 - $20.75/hr

... technology? If so, we want you on our team. Arco Electric Products, a division of Kirby Risk ... Benefits That Work for You We provide a complete package designed to support your health, career ...

Driver

Decatur, IL · On-site

$16.25 - $20.25/hr

At Kirby Risk Electrical Supply, our Service Delivery Drivers are the face of our company-ensuring ... Observe and communicate key information from the field to supervisors and internal teams.

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Kirby Risk Jobs Information

Do workers at Kirby Risk get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Kirby Risk pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

At Kirby Risk, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Kirby Risk affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Kirby Risk?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Kirby Risk worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Kirby Risk workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at Kirby Risk?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Kirby Risk managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at Kirby Risk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at Kirby Risk?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Kirby Risk good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Kirby Risk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Kirby Risk get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and February 2026.

Is it stressful to work at Kirby Risk?

Most people feel stressed here.
79% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Kirby Risk enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Kirby Risk recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Kirby Risk?

Some people didn’t get enough training when they started.
61% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Kirby Risk?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Kirby Risk’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Kirby Risk is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

What are the most popular categories at Kirby Risk?

Infographic showing various It Support Specialist job openings at Kirby Risk in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Nights. Highlights an 100% Physical job distribution.

Help Desk Specialist

Kirby Risk

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Kirby Risk rating

7.2

Company rating: 7.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

109th of 160 rated electronics manufacturers


Job description

On-Site IT Hardware/Software Support - Indianapolis, IN
Are you the person everyone turns to when something "just isn't working"? Do you enjoy solving problems, helping people, and keeping systems running smoothly?
If you thrive in a fast-paced environment where no two days look the same-and you take pride in delivering great customer service with real technical solutions-this could be a great fit.
At Kirby Risk, our IT team plays a critical role in keeping our business connected, productive, and moving forward. As an IT Help Desk Specialist, you'll be on the front line of support-helping teammates across the organization stay up and running while continuously improving how we use technology.
What You'll Do as an IT Help Desk Specialist
In this role, you'll serve as the first point of contact for technical support while helping drive efficiency, consistency, and improvement across our systems and processes.
You'll:
  • Provide first-line technical support across phone, email, remote tools, and ticketing systems, ensuring timely resolution with minimal disruption to the business
  • Support and maintain devices and infrastructure including computers, mobile devices, printers, and network equipment to ensure reliable day-to-day operations
  • Troubleshoot and support Microsoft Office and Epicor Eclipse systems while assisting users in maximizing productivity
  • Track, document, and manage support requests in the ticketing system to drive visibility, accountability, and continuous improvement
  • Assist with business reporting by partnering with internal teams to develop and deliver solutions using tools like Excel, SharePoint, and Eclipse Report Writer
  • Collaborate with IT, business units, and vendors to resolve issues, improve systems, and implement effective solutions
  • Maintain knowledgebase documentation and build strong relationships across the organization through professional, responsive support
  • Adapt to changing priorities while following company policies, safety standards, and IT best practices to ensure compliance and consistency

What Makes You a Great Fit
  • 2-year degree in a related field or equivalent work experience preferred
  • 1-2+ years of IT support or help desk experience preferred
  • Strong knowledge of Microsoft Office products
  • Solid troubleshooting and problem-solving skills across hardware and software
  • Strong written and verbal communication skills with the ability to support users at all levels
  • Ability to prioritize tasks, manage time effectively, and meet deadlines
  • Strong organizational skills and attention to detail
  • A customer-first mindset with a focus on delivering high-quality support
  • Ability to work independently while also contributing as part of a team
  • Willingness to continuously learn and adapt to new technologies

What to Expect in This Role
  • A fast-paced environment where you'll be the go-to for solving technical issues and keeping the business running
  • A mix of hands-on troubleshooting, user support, and system problem-solving across a variety of platforms and tools
  • Daily interaction with teammates across the organization, building strong relationships while delivering responsive, solution-focused support
  • Ownership of support tickets and documentation, with clear expectations around accuracy, follow-through, and communication
  • Opportunities to identify and drive improvements in systems, processes, and overall user experience
  • A team-focused environment that values accountability, reliability, and a positive, solutions-driven mindset

Why Kirby Risk?
Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and automation solutions. Our culture is built on hard-working, engaged people who treat one another-and our customers-with respect, integrity, and urgency.
At Kirby Risk, you're not just taking a job-you're building a career while helping customers transform their operations.
Benefits That Work for You
Kirby Risk provides a comprehensive benefits package, including:
  • Medical, RX, Dental, and Vision insurance
  • Life insurance & Employee Assistance Programs
  • Tuition reimbursement & on-the-job training
  • 401(k) plan with company match & Profit Sharing
  • Paid Time Off (PTO)

If you're ready to be the go-to problem solver and make a difference every day, we'd love to connect.Top of Form
How to apply:
To be considered for this position, please apply online: https://www.kirbyrisk.com/career. Email questions to careers@kirbyrisk.com
WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD
We will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.
Equal Opportunity Employer
Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/
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