Customer Care Specialist
$15.25 - $20/hr
Keystone RV, Dutchmen RV, Crossroads RV More about this job > Description Customer Care Specialist Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid ...
4 Keystone Rv Hr Specialist Jobs Hiring Near You
Customer Care Specialist
$15.25 - $20/hr
Keystone RV, Dutchmen RV, Crossroads RV More about this job > Description Customer Care Specialist Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid ...
... Keystone RV is looking for a detail-oriented Bill of Material (BOM) Writer / Costing Specialist who ... Experience with ERP systems (like Microsoft Dynamics AX) Work Environment * Split between office ...
... Keystone RV is looking for a detail-oriented Bill of Material (BOM) Writer / Costing Specialist who ... Experience with ERP systems (like Microsoft Dynamics AX) Work Environment * Split between office ...
Customer Care Specialist
Goshen, IN · On-site
$15.25 - $20/hr
Customer Care Specialist Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid understanding of RV systems or technical troubleshooting. This role will ...
Customer Care Specialist
Goshen, IN · On-site
$15.25 - $20/hr
Customer Care Specialist Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid understanding of RV systems or technical troubleshooting. This role will ...
Bill of Materials Writer
Goshen, IN · On-site
Keystone RV is looking for a detail-oriented Bill of Material (BOM) Writer / Costing Specialist who ... Experience with ERP systems (like Microsoft Dynamics AX) Work Environment * Split between office ...
Bill of Materials Writer
Goshen, IN · On-site
Keystone RV is looking for a detail-oriented Bill of Material (BOM) Writer / Costing Specialist who ... Experience with ERP systems (like Microsoft Dynamics AX) Work Environment * Split between office ...
Keystone RV Jobs Information
Do workers at Keystone RV get paid breaks?
Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
67% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Does Keystone RV pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
95% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
95% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
At Keystone RV, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between August 2025 and March 2026.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between August 2025 and March 2026.
Is the health insurance from Keystone RV affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Keystone RV?
Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and March 2026.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and March 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and February 2026.
- 20% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 20% of people with changing schedules find out their shifts three weeks ahead of time.
- 60% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and February 2026.
Do workers at Keystone RV worry about hours?
Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
36% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Keystone RV workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
71% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
71% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it for Keystone RV workers to change shifts?
Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.
How easy is it to get time off at Keystone RV?
Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Keystone RV managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do jobs at Keystone RV spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.
How easy is it to take sick days at Keystone RV?
Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
Is working at Keystone RV good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.
Do people at Keystone RV feel treated with respect by their managers?
Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Keystone RV get to take their breaks without interruption?
Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at Keystone RV?
Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
65% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Keystone RV enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
75% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Keystone RV recommend working with their team?
Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at Keystone RV?
Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at Keystone RV?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think Keystone RV’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers feel well informed about how Keystone RV is doing?
Most people don’t feel well informed about how the company is doing.
74% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
74% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Hr Specialist jobs?
What are the most popular jobs at Keystone Rv?
Keystone RV rating
7.7
Based on 19 frontline employees who took The Breakroom Quiz
198th of 430 rated machine equipment manufacturers
Job description
Job Openings >> Customer Care Specialist
Customer Care Specialist
Summary
Title: Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company: Keystone RV, Dutchmen RV, Crossroads RV More about this job >
Description
Customer Care Specialist
Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid understanding of RV systems or technical troubleshooting. This role will assist customers and dealers with product support, troubleshooting, and general inquiries.
Key Responsibilities:
- Respond to customer and dealer inquiries via phone and email in a timely and professional manner
- Provide technical assistance related to RV systems (electrical, plumbing, HVAC, etc.)
- Troubleshoot product and system issues with clarity and patience
- Document customer interactions and solutions in the CRM system
- Guide customers through product features, warranties, and basic maintenance tips
- Follow up on support cases to ensure satisfaction and resolution
Qualifications:
- 2+ years of customer service experience (phone/email)
- Technical knowledge of RV systems OR strong technical aptitude with willingness to learn
- Excellent communication and problem-solving skills
- Detail-oriented with a commitment to high-quality support
Preferred:
- Experience using CRM or customer support platforms preferred
- Experience in the RV, automotive, or outdoor recreation industries
What We Offer:
- Competitive pay
- Benefits package (health, dental, etc.)
- Supportive team environment
- Opportunities for growth in a fast-moving industry
- Training on RV systems and customer support tools
Apply now and help customers hit the road with confidence by delivering top-tier support and expert guidance.
Apply Now
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What Keystone RV employees say
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Benefits
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About Keystone RV
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Goshen, IN, US
Year founded
1996