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Enrollment Operations Coordinator

The Enrollment Operations Coordinator is responsible for ensuring that all admissions-related documents are processed and updated within our CRM in a timely manner. The individual in this role verifies all student files are accurate and meet the requirements of our partner institutions. This person is also responsible for understanding all transfer credit policies and for completing transcript evaluations for their assigned partner institutions.

What you'll be doing as an Enrollment Operations Coordinator:

• Reviews and processes all incoming applications, transcripts, and supporting admission documents via mail, email, and other electronic formats
• Updates and maintains accurate records in our CRM and other essential systems.
• Accurately evaluates transcripts for admission requirements and transfer credit according to partner standards
• Works within partner systems to update student information
• Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment
• Determines when admissions files are ready to be prepared and sends files to partner institution for review
• Compliance with all personnel policies and procedures
• Ability to come to work and work the regular schedule and shift for the position
• Performs other duties and responsibilities as assigned by supervisor

Qualifications

Education:

• Bachelor's degree is required

Experience:

• 1+ years of experience in Higher Education student records management required
• Must be experienced in processing student applications and transcripts
• Student transfer credit evaluation experience is highly preferred

Technical skills:

• Proficient with Microsoft Office Suite including Outlook, Word, Excel
• Proficient with Adobe Acrobat or equivalent document management software

Skills and Competencies:

• Excellent written and oral communication skills
• Excellent attention to detail
• Critical thinking and problem-solving initiative
• Curious and confident to ask questions and learn quickly
• Ability to manage conflicting priorities and multiple tasks
• Team player
• Always demonstrate the Keypath values – Commitment, Collaboration, Innovation and Lifelong Learning

Additional Information

Our salary structure and compensation philosophy reflect the value we place on our employees' experience, education, and skills. We pride ourselves on offering a competitive and fair total rewards package that considers the market.

The salary range for this position is between $48,400 and $60,500, with actual pay adjusted based on factors such as experience, location, market conditions, departmental budgets, and job responsibilities. Our Talent Acquisition Team is available to answer any questions and discuss your salary requirements.

Keypath partners with SmartRecruiters and uses AI technology with SmartAssistant to efficiently screen, source, and match candidates using data and algorithms.

In joining our team, you also can enjoy a range of benefits designed to support your well-being and professional growth:

• Embrace the flexibility of remote, hybrid, and flexible work options.
• Access a competitive array of medical, vision, and dental insurance plans.
• Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs.
• Invest in your future with our tuition reimbursement and professional development programs.
• Secure your retirement with our 401(k) retirement contributions and company matching.
• Enjoy our paid leave policies designed to ensure you have the time to rest and recharge.
• Company-supported life and AD&D insurance, along with short-term and long-term disability coverage.
• Inclusive parental leave programs designed to support you and your family.

Want to make a difference in the world? Become a Keypather.

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A little bit about us:

Keypath Education is a leading global edtech company that partners with the world's leading Universities to create innovative and in-demand online education programs and champion the student journey from enrolment to graduation. We are a rapidly growing, fast-moving international team who value community, collaboration, innovation, and lifelong learning.

Certified as a Great Place to Work, our corporate office is located in Schaumburg, Illinois. We gather teams of experts from digital marketing, course development, web development, finance, and student service backgrounds to support university partners in the US and around the world.

Why Keypath: Sure, anyone can tell you how good their company culture is, but we encourage you to read our reviews and form your own opinion. We've got a caring and engaged Global CEO who replies to Glassdoor reviews personally and recognizes that the only way we can achieve our vision is through an inclusive culture that celebrates diversity, works in harmony, and cares for our community.

Keypath Education is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state, or local laws. Keypath's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.