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60 Kerry Technical Service Representative Jobs Hiring Near You

Sonnen Inc

Technical Service Representative

Tucker, GA · On-site

The Technical Service Representative is directly involved with the success of this mission and ensures its success by supporting sonnen customers by proactively solving technical problems, addressing ...

Kop-Coat, Inc.

Technical Service Rep

Millersburg, OH · On-site

Technical Service Representative Department: Sales Reports To: Regional Sales Manager Status: Exempt (Salaried) Position Overview The Technical Service Representative is responsible for managing day ...

SFI Independence, Ohio

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Technical Service Representative

Cleveland, OH · On-site

$19 - $21/hr

The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Pay: $19.00 - $21.00 per hour Essential ...

SFI Independence, Ohio

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Technical Service Representative

Cleveland, OH · On-site

$19 - $21/hr

The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Pay: $19.00 - $21.00 per hour Essential ...

Amcor

Technical Service Representative

Oshkosh, WI · On-site

$135K/yr

Technical Service Representative III Duties: Provide efficient and timely technical assistance to assigned customers in matters relating to their packaging equipment operations and facilitate ...

Amcor

Technical Service Representative

$135K/yr

Technical Service Representative III Duties: Provide efficient and timely technical assistance to assigned customers in matters relating to their packaging equipment operations and facilitate ...

Komatsu

Technical Service Representative

Mesa, AZ · On-site

Technical Service Representative Posting Start Date: 7/17/26 Job Location (Short): Mesa, Arizona, USA, 85210-6105 | Phoenix, Arizona, USA, 85034 | Safford, Arizona, USA, 85546 | Tucson, Arizona, USA ...

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Kerry Jobs Information

What is it like to work at Kerry?

Kerry is a global company that values collaboration, innovation, and customer-centricity, fostering a dynamic and inclusive work environment.

The company's structure is characterized by a flat organizational hierarchy, allowing for open communication and cross-functional teamwork, with employees working together to drive business growth and deliver high-quality products and services. Kerry's global presence and diverse product portfolio offer opportunities for employees to work on various projects and develop a wide range of skills.

Working at Kerry may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced, global environment, with opportunities for professional growth and development, as well as the chance to contribute to the company's mission of making food taste better and improving lives.

What makes Kerry an attractive place to work?

Kerry is a multinational company with a long history of innovation and commitment to quality, operating in the food, beverage, and pharmaceutical industries. The company's workplace culture values collaboration, diversity, and employee development, offering opportunities for growth and professional advancement in a dynamic and stable environment. Joining Kerry can provide individuals with a chance to contribute to the company's mission of enhancing quality of life and making a positive impact on the communities it serves.

Do workers at Kerry get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Kerry pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.

At Kerry, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
81% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Kerry affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Kerry?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Kerry worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Kerry workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Kerry workers to change shifts?

Most people find it hard to change shifts.
74% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Kerry?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Kerry managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Kerry spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Kerry?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Is working at Kerry good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Kerry feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Kerry get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Kerry?

Most people feel stressed here.
79% of people say they often feel stressed at work.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Kerry enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Kerry recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Kerry?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Kerry?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Kerry’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Kerry is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Technical Service Representative jobs?

Technical Service Representative

Sonnen Inc

Tucker, GA • On-site

Full-time

Posted 5 days ago

Job description

The mission of sonnen’s technical support team is to ensure every customer has an excellent experience by solving problems, educating customers, and helping to improve the quality of sonnen’s products.

The Technical Service Representative is directly involved with the success of this mission and ensures its success by supporting sonnen customers by proactively solving technical problems, addressing inbound calls, and resolving technical issues. The Technical Service Representative is a technical position that understands the sonnen product, typical sonnen installations, and photovoltaic (PV) systems, and is skilled at troubleshooting sites remotely to find and solve problems. This is a technical role, often filled by employees with previous technical experience in the solar or energy storage field, or by promotion from the Customer Service Representative career path. This position is the first technical role in a strong career path within the technical service team, with advancement potential to Level 2 Technical Service Representative, Applications Engineer, Field Service, or Service Management. 

Key Responsibilities

  • Answer inbound calls and emails with the goal of resolving technical problems with the operation of the sonnen product, educating customers on the use and of sonnen products, and helping customers with administrative requests. 
  • Support partners on technical troubleshooting as well as installation.
  • Support partners by proactively servicing products whenever a technical problem is identified. 
  • Use Salesforce to document all relevant calls, emails, and case activity to ensure proper data capture. 
  • Use Salesforce to escalate cases to Tech Support Specialists, Level 2 Tech Support, and Field Service when said cases can no longer be moved forward by Level 1 service technicians 
  • Continually improve understanding of technical information, with the goal of becoming a product expert


Skills and Qualifications

  • 1-3 years technical or customer support experience
  • Excellent telephone and Microsoft Office Suite experience
  • Strong oral and written skills and interpersonal communication skills
  • Highly organized with the ability to clearly organize thoughts, schedules, and data.
  • Strong interests in technology- renewable energy, and/or energy storage interest are highly beneficial.
  • Ability to understand technical information and communicate such information to non-experts.
  • Enthusiasm, creativity, and a desire to learn.
  • Intelligent, accountable, and self-assured mentality with a strong work ethic.
  • Bi-lingual English/ Spanish speaking skills would be nice.

 

People who typically do well here

  • People who formerly held technical roles in telecommunications
  • People who used to be electricians or solar installers, only to realize that they strongly prefer working in air-conditioned environments.
  • People with amazing can-do attitudes. We can teach you what you don’t know.