New York, NY · On-site
$80 - $150/hr
Support enterprise identity and device management platforms, including Microsoft Entra ID (Azure AD), Microsoft Intune, Kandji (or comparable Apple MDM solution such as Jamf Pro), and Microsoft 365.
Quick apply
New York, NY · On-site
$80 - $150/hr
Support enterprise identity and device management platforms, including Microsoft Entra ID (Azure AD), Microsoft Intune, Kandji (or comparable Apple MDM solution such as Jamf Pro), and Microsoft 365.
... Kandji MDM and Bitdefender. • Handle troubleshooting of hardware, software, VPN (OpenVPN), and cloud service issues. • Maintain and document standard operating procedures for IT systems and user ...
... Kandji MDM and Bitdefender. • Handle troubleshooting of hardware, software, VPN (OpenVPN), and cloud service issues. • Maintain and document standard operating procedures for IT systems and user ...
... Intune, or Kandji) * Support user onboarding and offboarding processes including account provisioning and deprovisioning in identity platforms (Google Workspace, Okta, or Microsoft Entra)
... Intune, or Kandji) * Support user onboarding and offboarding processes including account provisioning and deprovisioning in identity platforms (Google Workspace, Okta, or Microsoft Entra)
San Francisco, CA · On-site
$110 - $160/hr
Kandji * Intune * Jira #J-18808-Ljbffr
New
San Francisco, CA · On-site
$110 - $160/hr
Kandji * Intune * Jira #J-18808-Ljbffr
New
San Francisco, CA · On-site
$100K - $120K/yr
MDM: Kandji, Mosyle, Intune, Jamf * EDR: SentinelOne, Sophos * SSO: Okta What You'll Do (Day-to-Day) * Lead and execute implementations, migrations, and integrations * Break down ambiguous ...
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San Francisco, CA · On-site
$100K - $120K/yr
MDM: Kandji, Mosyle, Intune, Jamf * EDR: SentinelOne, Sophos * SSO: Okta What You'll Do (Day-to-Day) * Lead and execute implementations, migrations, and integrations * Break down ambiguous ...
San Francisco, CA · On-site
$190K - $240K/yr
Identity & device trust - operate and mature our MDM stack (Rippling/Jamf/Kandji), enforce Okta Device Trust policies, and ensure endpoints meet our security baseline * MCP servers & AI agents ...
San Francisco, CA · On-site
$190K - $240K/yr
Identity & device trust - operate and mature our MDM stack (Rippling/Jamf/Kandji), enforce Okta Device Trust policies, and ensure endpoints meet our security baseline * MCP servers & AI agents ...
Manhattan, NY · On-site
$110 - $165/hr
Set up and maintain secure endpoint configurations for workstations and mobile devices using Apple MDM (Jamf/Kandji), AutoPkg, and complementary security software. * Enforce Zero Trust Security:
New
Manhattan, NY · On-site
$110 - $165/hr
Set up and maintain secure endpoint configurations for workstations and mobile devices using Apple MDM (Jamf/Kandji), AutoPkg, and complementary security software. * Enforce Zero Trust Security:
New
San Francisco, CA · On-site
$190 - $240/hr
Identity & device trust -- operate and mature our MDM stack (Rippling/Jamf/Kandji), enforce Okta Device Trust policies, and ensure endpoints meet our security baseline * MCP servers & AI agents ...
New
San Francisco, CA · On-site
$190 - $240/hr
Identity & device trust -- operate and mature our MDM stack (Rippling/Jamf/Kandji), enforce Okta Device Trust policies, and ensure endpoints meet our security baseline * MCP servers & AI agents ...
New
MDM: Kandji, Mosyle, Intune, Jamf * EDR: SentinelOne, Sophos * SSO: Okta What You'll Do (Day-to-Day) * Lead and execute implementations, migrations, and integrations * Break down ambiguous ...
MDM: Kandji, Mosyle, Intune, Jamf * EDR: SentinelOne, Sophos * SSO: Okta What You'll Do (Day-to-Day) * Lead and execute implementations, migrations, and integrations * Break down ambiguous ...
San Francisco, CA · On-site
$110K - $165K/yr
Set up and maintain secure endpoint configurations for workstations and mobile devices using Apple MDM (Jamf/Kandji), AutoPkg, and complementary security software. * Enforce Zero Trust Security:
San Francisco, CA · On-site
$110K - $165K/yr
Set up and maintain secure endpoint configurations for workstations and mobile devices using Apple MDM (Jamf/Kandji), AutoPkg, and complementary security software. * Enforce Zero Trust Security:
Manhattan, NY · On-site
$190 - $300/hr
We operate an all-Mac environment and use tools such as Okta, Google Workspace, and Kandji to support a rapidly growing workforce across multiple offices. What You'll Do * New York IT Support: Serve ...
New
Manhattan, NY · On-site
$190 - $300/hr
We operate an all-Mac environment and use tools such as Okta, Google Workspace, and Kandji to support a rapidly growing workforce across multiple offices. What You'll Do * New York IT Support: Serve ...
New
Charlotte, NC · On-site
$102K - $139K/yr
Strong experience with Jamf Pro, Iru(Kandji) architecture, administration, and maintenance. * Experience with macOS application packaging and deployment methodologies. * Advanced knowledge of ...
Charlotte, NC · On-site
$102K - $139K/yr
Strong experience with Jamf Pro, Iru(Kandji) architecture, administration, and maintenance. * Experience with macOS application packaging and deployment methodologies. * Advanced knowledge of ...
Design, deploy, and manage enterprise MDM/MAM platforms (Microsoft Intune, Kandji/SOTI) with a primary focus on mobile fleet management across iOS, Android, Windows, and macOS. * Architect and ...
Design, deploy, and manage enterprise MDM/MAM platforms (Microsoft Intune, Kandji/SOTI) with a primary focus on mobile fleet management across iOS, Android, Windows, and macOS. * Architect and ...
Charlotte, NC · On-site
$97K - $133K/yr
Strong experience with Jamf Pro, Iru(Kandji) architecture, administration, and maintenance. * Experience with macOS application packaging and deployment methodologies. * Advanced knowledge of ...
Charlotte, NC · On-site
$97K - $133K/yr
Strong experience with Jamf Pro, Iru(Kandji) architecture, administration, and maintenance. * Experience with macOS application packaging and deployment methodologies. * Advanced knowledge of ...
Austin, TX · On-site
$25/hr
Familiarity with an MDM platform such as Jamf, Intune, or Kandji * Experience with Google Workspace, Slack, or Zoom administration * Basic scripting knowledge in Python, Bash, or PowerShell for ...
Austin, TX · On-site
$25/hr
Familiarity with an MDM platform such as Jamf, Intune, or Kandji * Experience with Google Workspace, Slack, or Zoom administration * Basic scripting knowledge in Python, Bash, or PowerShell for ...
San Francisco, CA · On-site
$100K - $120K/yr
MDM: Kandji, Mosyle, Intune, Jamf * EDR: SentinelOne, Sophos * SSO: Okta What You'll Do (Day-to-Day) * Lead and execute implementations, migrations, and integrations * Break down ambiguous ...
San Francisco, CA · On-site
$100K - $120K/yr
MDM: Kandji, Mosyle, Intune, Jamf * EDR: SentinelOne, Sophos * SSO: Okta What You'll Do (Day-to-Day) * Lead and execute implementations, migrations, and integrations * Break down ambiguous ...
Charlotte, NC · On-site
$102K - $139K/yr
Strong experience with Jamf Pro, Iru(Kandji) architecture, administration, and maintenance. * Experience with macOS application packaging and deployment methodologies. * Advanced knowledge of ...
Charlotte, NC · On-site
$102K - $139K/yr
Strong experience with Jamf Pro, Iru(Kandji) architecture, administration, and maintenance. * Experience with macOS application packaging and deployment methodologies. * Advanced knowledge of ...
Austin, TX · On-site
$25/hr
Familiarity with an MDM platform such as Jamf, Intune, or Kandji * Experience with Google Workspace, Slack, or Zoom administration * Basic scripting knowledge in Python, Bash, or PowerShell for ...
Austin, TX · On-site
$25/hr
Familiarity with an MDM platform such as Jamf, Intune, or Kandji * Experience with Google Workspace, Slack, or Zoom administration * Basic scripting knowledge in Python, Bash, or PowerShell for ...
Proven experience leading IT hardware transitions-IMACD, MDM/UEM (Intune, Jamf, Kandji), imaging/provisioning, and lifecycle management. * Automation and scripting proficiency (e.g., PowerShell ...
Proven experience leading IT hardware transitions-IMACD, MDM/UEM (Intune, Jamf, Kandji), imaging/provisioning, and lifecycle management. * Automation and scripting proficiency (e.g., PowerShell ...
Experience with MDM tools (Jamf, Kandji, Intune, Workspace ONE), Google Admin Console, Okta, Slack, Teams, Zoom, and enterprise migration or onboarding projects.
Experience with MDM tools (Jamf, Kandji, Intune, Workspace ONE), Google Admin Console, Okta, Slack, Teams, Zoom, and enterprise migration or onboarding projects.
$80 - $150/hr
Contractor
Re-posted 6 days ago
Job Title: IT Support Specialist
Location : Onsite - New York, NY 10013 – Need Local Only
Schedule : Mon – Thur (8 – 5) 32 hours per week.
Start Date: Last Week of August or Client can start earlier if they found solid candidates.
Job Description:
Our client is seeking an experienced IT Support Specialist (Level 1) to join their IT Infrastructure team supporting a fast-paced, enterprise environment. This role serves as the frontline technical resource responsible for delivering exceptional end-user support while maintaining secure, reliable, and scalable IT operations across the organization. The ideal candidate combines strong technical troubleshooting skills with outstanding customer service and communication abilities.
This is not an entry-level help desk position—we are seeking someone with proven enterprise IT support experience who can independently resolve the majority of technical issues while knowing when to appropriately escalate more complex incidents.
Key Responsibilities
• Provide first-line technical support for macOS and Windows devices in an enterprise environment.
• Troubleshoot hardware, software, operating system, application, permissions, and configuration issues with a focus on achieving first-contact resolution.
• Support enterprise identity and device management platforms, including Microsoft Entra ID (Azure AD), Microsoft Intune, Kandji (or comparable Apple MDM solution such as Jamf Pro), and Microsoft 365.
• Configure, deploy, and onboard laptops and end-user equipment for new hires within established service-level objectives (24–48-hour turnaround).
• Own support tickets from initial intake through resolution, ensuring accurate documentation and timely communication with end users.
• Escalate issues appropriately while providing complete troubleshooting notes and maintaining accountability throughout the support process.
• Assist with user account administration, access requests, device compliance, software installations, and hardware lifecycle management.
• Contribute to internal documentation, knowledge base articles, and standard operating procedures to improve team efficiency and consistency.
• Maintain security best practices by following established access control, compliance, and device management procedures.
• Deliver exceptional customer service while supporting Product, Engineering, Brand, Operations, and Executive Leadership teams.
Required Qualifications
• 2+ years of hands-on IT support experience within an enterprise or corporate environment.
• Strong experience supporting both macOS and Windows operating systems.
• Working knowledge of Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft 365, and Kandji or Jamf Pro.
• Experience provisioning, configuring, and supporting laptops and mobile devices.
• Excellent troubleshooting methodology with the ability to diagnose and resolve technical issues independently.
• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.
• Experience working within a ticketing system while managing multiple priorities.
• Demonstrated ability to determine when issues should be escalated while maintaining ownership through resolution.
• Experience supporting hybrid and cloud-based environments.
• Familiarity with enterprise security best practices and endpoint compliance.
• Experience creating technical documentation and knowledge base articles.
• Previous experience supporting executive-level users is a plus.
Sourced by ZipRecruiter
It services
1 - 10 Employees
Rutherford, NJ, US
2012
