Journeys
Journeys

120 Journeys Jobs Hiring Near You

Senior Product Manager, Consumer Journeys

Bellevue, WA · On-site

$142K - $187K/yr

The Senior Product Manager will own portions of the Viome roadmap focused on creating targeted user persona journeys within the app, collaborating closely with design and engineering teams to enhance ...

Senior Product Manager, Consumer Journeys

Bellevue, WA · On-site

$142K - $187K/yr

They are seeking a Senior Product Manager to own portions of the roadmap focused on creating targeted user persona journeys within their health and wellness consumer app. Responsibilities : • Own ...

CA$80 - CA$90/hr

* The mandate has changed in nature: it is no longer an informational website, but rather transactional digital journeys designed to support complex online processes. * The client is looking for a UX ...

Showing results 81-100

Journeys Jobs Information

What is it like to work at Journeys?

Journeys operates as a subsidiary of Genesco Inc., a specialty retailer of footwear and apparel. The company's culture emphasizes a customer-centric approach, with a focus on providing a unique shopping experience through its stores and e-commerce platform. As a retailer with a strong presence in the US, Journeys offers opportunities for career growth and development in a dynamic retail environment, with various roles available in store management, visual merchandising, and e-commerce.

What makes Journeys an attractive place to work?

Journeys is a well-established company in the travel industry, known for its commitment to providing unique and memorable experiences for its customers. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and skill-building through training programs and mentorship. By joining Journeys, individuals can contribute to the company's mission of creating lifelong memories for travelers and enjoy a dynamic work environment that fosters creativity and teamwork.

Do workers at Journeys get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Journeys pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

At Journeys, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from Journeys?

Most people who work part-time can't get health insurance.
97% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 29 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Journeys?

Most people who work part-time don’t get paid time off.
91% of people who work part-time say they don’t get paid time off
Based on data from 58 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Journeys affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Journeys?

Some people get paid time off from work.
49% of people say they don’t get paid time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 46% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Journeys worry about hours?

Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Journeys workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Journeys workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Journeys?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Journeys managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Journeys spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Journeys?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Journeys job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Journeys good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
62% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Journeys feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Journeys get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Journeys?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Journeys enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Journeys recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Journeys?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Journeys?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Journeys’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Journeys is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Journeys?

What are the most popular categories at Journeys?

Infographic showing various job openings at Journeys in the United States as of August 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% Physical job distribution.

Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)

Journeys

Nashville, TN • Remote

$16.50 - $21/hr

Full-time

This job post has expired 5 days ago. Applications are no longer accepted.


Journeys rating

4.9

Company rating: 4.9 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers


Job description

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails —assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.

Note: Work From Home opportunity available only to Tennessee residents.

Key Responsibilities:

Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.

Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.

Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.

Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.

Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.

Additional Support: Perform other duties as needed to support overall business operations.

Qualifications:

Experience: Previous customer service or retail experience is preferred but not required.

Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.

Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.

Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.

Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.

Conflict Resolution: Professionalism in handling and de-escalating conflicts.

Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):

  • Sunday: 10:00 AM – 7:00 PM
  • Monday–Friday: 7:00 AM – 8:00 PM
  • Saturday: 9:00 AM – 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.

What We Offer:

Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance

Weekly Pay: Receive weekly payment every Friday

Paid Training: Start with two weeks of fully paid training to set you up for success

Supportive Team Environment: Join a collaborative and inclusive team that values your contributions

Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs

Work From Home Requirements

  • Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality.
  • Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system.
    • Tablets and MacBook Airs are not permitted.
  • RAM: Minimum of 16 GB.
  • Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup).
  • Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours.
  • Web Camera: Integrated or external webcam.
  • Mouse: External mouse required.
  • Cell Phone: Must have Wi-Fi capability and a charger.
  • Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed.
    • Minimum speed: 50 Mbps download / 5 Mbps upload.
    • Recommended speed: 100+ Mbps download / 10+ Mbps upload.
      • Test your speed at www.speedtest.net.
      • You must pass the official system test at www.networktest.twilio.com using Google Chrome.
  • Power: Devices must remain charged at all times to avoid work disruptions.
  • Verification: All equipment and internet access are your responsibility and will be verified during onboarding.

What Journeys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Journeys logo

About Journeys

Sourced by ZipRecruiter

Journeys is a leader in the teen specialty retail scene, with more than 800 stores in all 50 states, Puerto Rico and Canada. Journeys uses fashion savvy and merchandising science to keep in step with the fast-paced footwear and accessories market for 13 to 22-year-old guys and girls. Journeys offers a wide variety of trendy, relevant brands that cater to teens that seek the hottest, new styles. However, the Journeys store is more than a retail environmentit's an extension of the teen lifestyle. From the TVs playing exclusive content and the latest music videos, to the visual merchandising strategy and promotions, to the employees whose image and style reflect the customers' lifestyle and attitude. Journeys is, in every way, an attitude you can wear!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US