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Jaguar Land Rover
Jaguar Land Rover

53 Jaguar Land Rover Jobs Hiring Near You

Jaguar Land Rover

CS Process Sr. Specialist

Mahwah, NJ · On-site

$17 - $22.50/hr

Collaborate with regional field teams and cross-functional partners while acting as a brand ambassador for Jaguar and Land Rover. * Domestic travel up to 70% What you will need: * Bachelor's or AAS ...

Jaguar Land Rover

Senior Media Specialist

Mahwah, NJ · Hybrid

Reporting to the Media Strategy & Planning Manager, Senior Media Specialist plays a critical role in supporting Demand Generation and Brand Building initiatives across Range Rover, Jaguar, Defender ...

Jaguar Land Rover

Senior Media Specialist

Mahwah, NJ · On-site

Reporting to the Media Strategy & Planning Manager, Senior Media Specialist plays a critical role in supporting Demand Generation and Brand Building initiatives across Range Rover, Jaguar, Defender ...

Jaguar Land Rover

Academy Performance Lead

Irvine, CA · Hybrid

POSITION: Academy Performance Lead LOCATION: Irvine, CA RECRUITMENT RANGE: $70,500-$92,000 Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these experiences are ...

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Jaguar Land Rover

Car Wash Porter

Coral Gables, FL

$14.25 - $16.75/hr

DRIVE EXCELLENCE. LEAD PASSION. REPRESENT LEGACY. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of the ...

Jaguar Land Rover

Product Lead - Defender

Mahwah, NJ · Hybrid

POSITION: Product Lead LOCATION: Mahwah, NJ RECRUITMENT RANGE: $95,000 - $119,000 Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these experiences are the ...

Jaguar Land Rover

Car Wash Porter

Coral Gables, FL

$14.25 - $16.75/hr

DRIVE EXCELLENCE. LEAD PASSION. REPRESENT LEGACY. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of the ...

Jaguar Land Rover

Senior Financial Analyst

Mahwah, NJ · On-site

$85K - $106K/yr

POSITION: Senior Financial Analyst LOCATION: Mahwah, NJ RECRUITMENT RANGE: $95,000-$119,000 Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these experiences are ...

Jaguar Land Rover

Senior HIL Engineer

Santa Clara, CA · On-site

$122K - $168K/yr

POSITION: Senior HIL Engineer LOCATION: Santa Clara, CA RECRUITMENT RANGE: $140,000-$165,000 Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these experiences are ...

Jaguar Land Rover

Car Wash Porter

Coral Gables, FL · On-site

$14.25 - $16.75/hr

DRIVE EXCELLENCE. LEAD PASSION. REPRESENT LEGACY. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of the ...

Jaguar Land Rover

Senior Financial Analyst

Mahwah, NJ · Hybrid

$85K - $106K/yr

POSITION: Senior Financial Analyst LOCATION: Mahwah, NJ RECRUITMENT RANGE: $95,000-$119,000 Live the Exceptional With Soul. This is the singular purpose of JLR. At the core of these experiences are ...

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Jaguar Land Rover Jobs Information

What is it like to work at Jaguar Land Rover?

Jaguar Land Rover is a global company that values innovation, creativity, and collaboration, fostering a culture of teamwork and continuous improvement. The company's mission is to design and manufacture premium vehicles that deliver exceptional performance, style, and sustainability, with a focus on electrification and autonomous technologies. Working at Jaguar Land Rover offers opportunities to be part of a dynamic and diverse team, contributing to the development of cutting-edge vehicles and technologies that shape the future of the automotive industry.

What makes Jaguar Land Rover an attractive place to work?

Jaguar Land Rover is a leading global automotive manufacturer with a rich heritage and a strong reputation for innovation and quality. The company offers a dynamic and collaborative work environment that fosters creativity, technical expertise, and teamwork, with a focus on delivering cutting-edge products and services. Joining Jaguar Land Rover provides opportunities for professionals to contribute to the development of sustainable and advanced mobility solutions, with a focus on innovation, growth, and career development in a rapidly evolving industry.

Do workers at Jaguar Land Rover get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and March 2026.

Does Jaguar Land Rover pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and May 2026.

At Jaguar Land Rover, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Jaguar Land Rover affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.

Do people get paid time off at Jaguar Land Rover?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Jaguar Land Rover worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and March 2026.

Do Jaguar Land Rover workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it for Jaguar Land Rover workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and August 2025.

How easy is it to get time off at Jaguar Land Rover?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do Jaguar Land Rover managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and March 2026.

Do jobs at Jaguar Land Rover spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to take sick days at Jaguar Land Rover?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at Jaguar Land Rover feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at Jaguar Land Rover get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.

Is it stressful to work at Jaguar Land Rover?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at Jaguar Land Rover enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and November 2025.

Do people at Jaguar Land Rover recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get enough training when they start at Jaguar Land Rover?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get support to advance at Jaguar Land Rover?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think Jaguar Land Rover’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how Jaguar Land Rover is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and March 2026.

What are the most popular cities for Jaguar Land Rover jobs?

What are the most popular states for Jaguar Land Rover jobs?

What are the most popular job types at Jaguar Land Rover?

    What are the most popular categories at Jaguar Land Rover?

    Infographic showing various job openings at Jaguar Land Rover in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 53% Physical, 44% Hybrid, and 3% Remote job distribution.

    CS Process Sr. Specialist

    Jaguar Land Rover

    Mahwah, NJ • On-site

    $17 - $22.50/hr

    Full-time

    Medical, Retirement, PTO

    Re-posted yesterday

    Jaguar Land Rover rating

    8.1

    Company rating: 8.1 out of 10

    Based on 17 frontline employees who took The Breakroom Quiz

    5th of 44 rated automakers

    Job description

    POSITION: Customer Service Process Senior Specialist
    LOCATION: Mahwah, NJ
    RECRUITMENT RANGE: $95,000-$119,000
    Live the Exceptional With Soul. This is the singular purpose of JLR.
    At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.
    JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to 'Live the Exceptional with Soul' by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators' Code: Customer Love; Unity; Integrity; Growth; Impact.
    At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.
    Reporting to the Customer Service Process Manager, the Customer Service Process Senior Specialist provides expert, hands-on support to individual Retailers to address performance gaps identified through Customer Service KPIs. The role executes defined business briefs focused on improving Retailer customer service processes, including customer satisfaction, workshop efficiency, and customer-facing service operations, while enabling new ways of working to support ongoing change.
    The Customer Service Process Senior Specialist also collaborates closely with UK colleagues to support the development and delivery of customer service initiatives, contributing both to upstream project development and effective execution across the Retailer network.
    The position requires frequent domestic travel (up to 70%) to support Retailers across the network.
    What you will be doing:
    • Analyze customer service KPIs and other data sources to assess retailer service performance and identify improvement opportunities.
    • Conduct on-site retailer visits to validate performance findings and develop, implement, and monitor action plans.
    • Establish structured follow-up processes to ensure sustained retailer engagement and execution of agreed improvements.
    • Document all retailer visits, findings, and action plans using JLR systems to ensure transparency and alignment.
    • Partner with retailer leadership to build a customer-focused culture that increases loyalty, advocacy, and revenue.
    • Identify, implement, and support customer experience processes that improve satisfaction and drive business results.
    • Lead and support the rollout of key customer service initiatives across assigned retailers.
    • Review and manage Mechanical Goodwill requests in collaboration with Retailers and the Customer Relations Center, balancing customer and business interests.
    • Drive continuous improvement by coaching retailer managers, sharing best practices, and applying root-cause problem-solving techniques.
    • Collaborate with regional field teams and cross-functional partners while acting as a brand ambassador for Jaguar and Land Rover.
    • Domestic travel up to 70%

    What you will need:
    • Bachelor's or AAS Degree in Business or relevant discipline or equivalent working experience
    • Minimum of 7 years' experience in customer service and/or sales support role, and ideally 3 years of direct dealer contact.
    • Proven track record of successfully implementing customer service processes at Retailer level
    • Strong understanding of retail automotive service and parts operations - actual working experience at retail a plus.
    • Field experience a plus.
    • Working knowledge of Retailer DMS systems a plus
    • Retailer Technician background a plus
    • Strong working knowledge of Microsoft Office
    • Strong communication skills (written and verbal)
    • Ability to work in a highly functional established team as well as independently with applied initiative
    • Excellent interpersonal and relationship skills including leading and motivating teams, and the ability to coach, guide, and drive change

    Schedule: Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)
    Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position".
    So Why Us?
    • As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
    • Be part of an international, inclusive, and open-minded company
    • Global Bonus Program based on company performance
    • You are never just a number. We take pride in taking care of our employees, doing everything we can to make sure that our teammates thrive both in and out of the office.
    • Our employees receive a generous time off policy
    • We offer a discounted Luxury Vehicle Car Program
    • Employees also receive generous health care and retirement plans
    • Quarterly Chair Massages
    • Maternity/Paternity Leave
    • Complimentary lunch
    • And more!

    Thank you for your interest in working for us, we love it here and think you will too!
    Please note that if you elect to apply for a role in another country and are successful you would need to be hired as an external candidate on local terms and conditions rather than transferring on your existing terms.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.
    #WEAREJLR
    #WEAREJLR
    At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.
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    WHAT WE OFFER
    We look after our employees by offering a host of benefits and investing in their talent through award-winning training
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