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Director, Strategic IT Management & Enablement

JOB DESCRIPTION

Salary Grade: G02

Minimum Midpoint Maximum $145,197 - $203,276 - $261,354

Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.

SUMMARY

The Director of Strategic IT Management & Enablement (SIME) leads the department responsible for enterprise IT governance, enterprise data governance enablement, quality assurance and testing excellence, strategic alignment, performance metrics, organizational change management (OCM), resource and capacity management (RCM), business relationship management (BRM), portfolio and program management (PPM), and financial transparency. The role ensures IT investments deliver measurable business value through standardized processes, data‑driven insights, and optimized resource utilization.

ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership & Strategy

• Defines and executes the vision and operating model for SIME aligned with enterprise objectives
• Establishes and supports governance frameworks for business relation management, data, portfolio, program, and project management (PPMO)
• Drives IT strategy alignment with business priorities and ensures benefits realization

Portfolio & Program Management (PPMO)

• Implements stage‑gate processes, prioritization models, and portfolio dashboards for capital and operations/maintenance initiatives
• Oversees enterprise portfolio planning and integrated program and financial controls

Enterprise Data Governance Enablement

• Establishes and runs decision rights, standards, stewardship model, data quality measurement, and controls, embedded into IT delivery and operations, partnering with business data owners and analytics teams
• Defines governance forums, standards, and escalation paths
• Establishes and runs the data governance operating model: councils, roles (data owners/stewards) and decision rights
• Develops and maintains data policies/standards (definitions, master data, quality, retention, classification)
• Implements a data quality management approach: critical data elements, thresholds, monitoring, remediation workflow
• Partners with business functions and analytics/data platform teams to embed governance in solution delivery (SDLC), change management, and operations

Quality Assurance & Testing Center of Excellence (TCOE)

• Develops and enforces QA standards, automation frameworks, and performance/security testing practices
• Ensures compliance and quality gates across all technology initiatives

Metrics & Performance Management

• Builds and maintains dashboards for delivery predictability, resource capacity, and throughput
• Implements data‑driven insights for decision‑making and continuous improvement
• Focuses on automation, consolidation, and sustainability of IT services

Organizational Change, Resource Management & Business Technology Account Management

• Creates and deploys OCM playbooks to improve adoption and accelerate benefits realization
• Partners with HR and Communications for stakeholder engagement and training strategies
• Manages IT resource management framework and data input/output
• Leads, directs and motivates Business Technology Account Managers through leadership communication, performance management and employee management
• Establishes financial transparency for run vs. change, unit cost baselines, and optimization opportunities
• Supports budget and financial analysis, cost governance, and partners with IT contract owners on contract management and financial controls

COMPETENCIES

• Extensive business and technical orientation with a working knowledge of financial and economic analysis, regulatory frameworks, engineering and IT principles, Artificial Intelligence (AI), process mapping, workflow management and general IT business practices
• Extensive knowledge and experience in strategic planning to integrate strategic, operational, financial, architectural, and regulatory issues and facilitate multi‑layered processes from officer level through operation work groups
• Strong ability to develop consensus positions with a wide range of internal and external personnel to establish and accomplish objectives, including IT leadership team, enterprise architecture, cybersecurity/GRC, Finance/FinOps, business leaders, data owners/stewards, compliance, legal/privacy, and records management
• Strong executive communication and ability to influence without direct authority
• Strategic thinking and business acumen
• Data‑driven decision‑making and analytical skills
• Ability to influence and drive change across diverse teams
• Strong governance and compliance mindset
• Ability to be innovative and open to change
• Ability to motivate employees
• Ability to work with senior business executives to find creative solutions
• Must operate with the highest standards of integrity

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE

• Bachelor's degree from a four‑year college or university with minimum seven+ years relevant experience in information technology/engineering, including five years of management experience, IT leadership, strategy execution, governance, portfolio management or enterprise enablement, budget/financial management

Desired

• Experience in regulated environments and/or critical infrastructure
• Master's degree
• Working experience with Artificial Intelligence tools and practices

COMMUNICATION SKILLS

• Excellent oral and written communication skills
• Ability to read, analyze, and interpret the most complex documents
• Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to write and present effective and persuasive speeches and articles using original or innovative techniques or styles on controversial/complex topics to top management, public groups, and/or boards of directors

ANALYSIS AND PROBLEM‑SOLVING ABILITY

• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ensures analysis activities consist of input and guiding principles from IT architecture, IT operating model, business and enterprise strategy.

PHYSICAL DEMANDS

• The employee is regularly required to sit up to 2/3 of the time and talk and listen for long periods of time. The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT

• Office environment with some travel