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What is it like to work at Intuitive?

Intuitive is a company that values innovation, collaboration, and a customer-centric approach, fostering a culture of teamwork and continuous learning. The company's structure is organized into various teams, including research and development, engineering, and clinical affairs, working together to design and develop medical technologies such as robotic-assisted surgical systems. Working at Intuitive may appeal to candidates who are passionate about improving patient outcomes, have a strong background in engineering, computer science, or life sciences, and are eager to contribute to the development of cutting-edge medical technologies.

What makes Intuitive an attractive place to work?

Intuitive, a leading medical technology company, is recognized for its innovative solutions and commitment to improving patient care. The company's workplace culture values collaboration, creativity, and continuous learning, offering employees opportunities to work on cutting-edge projects and develop their skills in a dynamic environment. Joining Intuitive provides professionals with a chance to contribute to life-changing medical advancements, advance their careers, and be part of a global community dedicated to improving healthcare outcomes.
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Infographic showing various Customer Service Representative job openings at Intuitive in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.
Customer Service Representative

Customer Service Representative

Precision Door Service

Arbutus, MD • On-site

$18 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 22 hours ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • 401(k)
  • Free food & snacks

Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it takes to raise a family these days. That's why their employees enjoy a very high earning potential and benefits. Our franchise owners provide second-to-none training for our customer services representatives to ensure you'll do the job efficiently and correctly. They train you the right way, and no previous experience is necessary to become a Precision Door Customer Service Representative.
As a Customer Service Representative, or CSR, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. Successful CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving also comes naturally to CSR. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
Responsibilities:
  • Resolve product or service problems
  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Greet customers warmly and ascertain problem or reason for calling
  • Advise on company information
  • Work with customer service manager to ensure proper customer service is being delivered
  • Read from scripts
  • Resolve customer complaints via phone or email

Schedule:
This is a full-time position with a standard work schedule of Monday through Friday, 9:00 AM to 5:00 PM.
Qualifications:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent
  • Ability to pass a drug screening and a background check

Compensation: $18.00 - $21.00 per hour
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.
We also ranked #227 in Entrepreneur® magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.

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