60 Intuitive Surgical Senior Field Service Engineer Jobs Hiring Near You

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

This role is responsible for on-going sustaining and improvement efforts for purchased parts with a focus on packaging and labeling. In addition, this role supports supplier regulatory, environmental, and compliance execution for the Endoluminal business unit, ensuring suppliers and parts meet global requirements for qualification, release, and sustained production.

Essential Job Duties

Purchased Part Qualification and Improvement

• Provide supplier DFM feedback on specifications with a focus on packaging materials and designs in collaboration with packaging design team (e.g. pouches, cartons, thermoformed trays, adhesives).
• Own purchased part qualification activities for packaging and labeling commodities which may include pFMEAs, control plans, FAIRS, Cpk, Supplier Validation, and Test method validation.
• Work closely with product design, manufacturing, and project teams to resolve supplier quality issues and implement improvements to performance, quality, capacity, and cost. Mange project plans and timelines
• Participate in packaging commodity reviews and supplier business reviews in order to recommend projects to reduce risk, lower cost, or meet new regulatory requirements

Supplier Owned - Environmental, Regulatory, Hardware & Trade Compliance

• Understanding of in‑country regulatory, environmental, hardware, and trade compliance requirements for each part in the BOM (including 3rd party devices) to guide Engineering team during part selection for both NPI and sustaining programs.
• Own supplier deliverables and obtain supplier documentation required to meet in-country regulatory, environmental, hardware, and trade compliance requirements to support global expansion.
• Act as the escalation point for unresolved supplier compliance documentation (e.g., material declarations), ensuring timely and accurate supplier submissions for part qualification.
• Partner cross‑functionally to shape and improve Supplier Engineering processes and procedures related to material regulation, compliance, packaging, and labeling.

Supplier Quality & Corrective Action Leadership

• Serve as the Endoluminal Supplier Engineering representative to Intuitive corporate CAPA teams for escalated or cross‑BU quality issues.
• Instruct SCAR training and other training for the Endoluminal Supplier Engineering team, providing mentoring to strengthen problem‑solving rigor and consistency.
• Develop a master database for Intuitive owned equipment located at suppliers and ensure suppliers have appropriate PMC, spares and track when replacement parts or firmware updates are needed. 

Required Skills and Experience

• Demonstrated ability to partner effectively with Quality, Regulatory, Environmental, and Compliance organizations to develop new QMS procedures that can scale.   
• Strong working knowledge of global regulatory and environmental compliance requirements impacting supplied parts and assemblies.
• Experience with packaging materials and regulations such as thermoforming trays, pouches, cartons, adhesives UDI, country‑specific labeling, and UL requirements as needed.
• Demonstrated experience in SCARs and CAPAs using excellent analytical, problem‑solving, and engineering judgment skills.
• Strong written and verbal communication skills, including presentations to senior and executive leadership.
• Working knowledge of 21 CFR Part 820 and ISO 13485, including supplier auditing experience.
• Proficiency with common business tools and ERP systems (SAP preferred).
• Ability to read and interpret mechanical drawings and technical specifications

Required Education and Training

• BS degree in Engineering or equivalent.
• Minimum 8 years related experience in Supplier Quality Engineering and/or Supplier Development or related field.

Working Conditions

• None

Preferred Skills and Experience  

• Knowledgeable how global regulations impact parts and finished goods manufactured by contract manufacturers for US, APAC, EMEA, EU
• Experience with environmental compliance frameworks including REACH, MDR, Conflict Minerals, Prop 65, Packaging, and Battery regulations.
• Familiarity with global trade, import/export requirements, and UL standards
• Familiarity with packaging requirements such as 21 CFR 820 (especially labeling, packaging, purchasing controls), EU MDR labeling & packaging expectations, UDI / GUDID requirements and traceability expectations

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Base Salary Range Region 1:$160,600 - $231,000
Base Salary Range Region 2: $136,500 - $196,400
Shift: Day
Workplace Type: Onsite - This job is fully onsite.