24 Integra Customer Service Representative Jobs Hiring Near You

Location: Houston, TX

Department: DEPENG, DEPADM

The Opportunity

The Engineering Administrator provides administrative and operational support to the Engineering team by coordinating documentation, tracking projects, maintaining engineering records, and assisting with cross-functional communication. This role is responsible for ensuring engineering documentation, reports, drawings, and project information are accurate, organized, and maintained in accordance with company procedures. The Engineering Administrator serves as a key contributor for Engineering. This role helps keep projects running smoothly by providing structured administrative support that helps streamline engineering operations and allows engineers and project managers to concentrate on project execution and technical decision-making.

What you will do?

• Provide administrative support to the Engineering department and engineering leadership.
• Maintain engineering documentation, including drawings, specifications, procedures, manuals, and revision histories.
• Coordinate document control activities, including engineering change notices (ECNs), engineering change orders (ECOs), and document revisions.
• Track engineering projects, action items, and deliverables to ensure deadlines are met.
• Prepare reports, presentations, meeting agendas, and meeting minutes.
• Schedule meetings, coordinate calendars, and organize project reviews.
• Assist with maintaining Bills of Materials (BOMs) within the ERP and Product Lifecycle Management (PLM) systems.
• Process and distribute engineering documentation to internal departments and external partners.
• Support product development by organizing project files and maintaining engineering databases.
• Coordinate approvals for engineering documentation and workflow processes.
• Maintain engineering records in accordance with company quality management procedures.
• Assist with supplier documentation, technical data requests, and engineering correspondence.
• Track prototype builds, testing documentation, and project milestones.
• Generate reports and metrics related to engineering activities and document status.
• Assist with onboarding new engineering employees by coordinating training records, system access, and department resources.
• Support continuous improvement initiatives by identifying opportunities to improve administrative and document management processes.
• Perform other administrative duties as assigned.

Required Qualifications

• 3+ years of administrative experience supporting engineering, manufacturing, construction, or technical teams.
• Experience working with engineering documentation and revision control.
• Experience coordinating multiple projects and priorities in a fast-paced environment.
• Experience with ERP, PLM, or document management systems preferred.
• Experience in manufacturing, industrial, construction, or data center environments is a plus.
• Associate degree in Business Administration, Engineering Technology, Project Management, or a related field preferred.
• Equivalent combination of education and experience will be considered.
• Proficient in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.
• Experience with SharePoint, Autodesk Vault, SolidWorks PDM, Windchill, or similar document management systems is preferred.
• Working knowledge of ERP systems such as SAP, Oracle, Epicor, or Microsoft Dynamics is preferred.
• Ability to maintain confidentiality with engineering and business information.
• Strong customer service mindset with the ability to work effectively across departments.
• Ability to identify process improvements and implement administrative efficiencies.

How we support you

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

• Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com