Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
44 Insurance Jobs Hiring in Boston, MA
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Cambridge, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Cambridge, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Cambridge, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Cambridge, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Brockton, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Brockton, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Lowell, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director, Commercial Lines
Lowell, MA · On-site
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America Jobs Information
Do workers at Insurance Office Of America get paid breaks?
Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Does Insurance Office Of America pay people when they’re sick?
Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
At Insurance Office Of America, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Insurance Office Of America affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Insurance Office Of America?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.
How easy is it to get time off at Insurance Office Of America?
Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.
93% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.
How easy is it to take sick days at Insurance Office Of America?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
Is working at Insurance Office Of America good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Insurance Office Of America feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Insurance Office Of America get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
Is it stressful to work at Insurance Office Of America?
Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
65% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Insurance Office Of America enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
100% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Insurance Office Of America recommend working with their team?
Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get enough training when they start at Insurance Office Of America?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
71% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get support to advance at Insurance Office Of America?
Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people think Insurance Office Of America’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers feel well informed about how Insurance Office Of America is doing?
Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
What are cities near Whitman for Insurance jobs?
What are the most popular jobs at Insurance?
Account Manager - Commercial Insurance (Construction/Contractors)
Cambridge, MA • On-site
Full-time
Medical, Retirement
Re-posted 13 days ago
Insurance Office Of America rating
8.8
Based on 18 frontline employees who took The Breakroom Quiz
59th of 315 rated insurance
Job description
Job Description:
Commercial Insurance Account Manager
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:
We are seeking insurance professionals with 5 to 10+ years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Manager, Senior Account Manager and Senior Account Executive opportunities.
The Commercial Lines Account Management team is responsible for managing and retaining client relationships, supporting new business opportunities, delivering exceptional service, and ensuring operational excellence across an assigned book of business. As team members advance through the career framework, responsibilities expand from account servicing and renewal management to technical leadership, strategic client consulting, business development, and team oversight.
Book Focus:Construction, Contractors
Account ManagerPrimary PurposeManage an assigned book of business by providing day-to-day client service, supporting account retention efforts, coordinating policy administration activities, and ensuring accurate and timely execution of service deliverables.
Key ResponsibilitiesClient Service & Account Administration- Respond to client service requests and inquiries.
- Process policy changes, endorsements, billing requests, and claims support.
- Conduct coverage analysis and assist clients with policy-related questions.
- Maintain positive client relationships through responsive service.
- Manage policy expirations and renewal timelines.
- Gather underwriting information and prepare renewal submissions.
- Support renewal marketing efforts and proposal development.
- Assist with account retention initiatives.
- Maintain agency management systems and carrier/vendor platforms.
- Ensure account documentation is accurate and complete.
- Monitor activity and suspense systems to ensure timely completion of tasks.
- Follow company policies, procedures, and compliance requirements.
- Assist with accounts receivable monitoring and collection efforts.
- Resolve billing and payment issues as needed.
- Maintain technical insurance knowledge and industry awareness.
- Participate in continuous improvement initiatives.
- Demonstrate company values and a commitment to client service excellence.
- 3+ years of account management experience or 5+ years of insurance industry experience.
- Active insurance license.
- Strong knowledge of insurance products and brokerage operations.
- Excellent customer service, communication, organizational, and analytical skills.
- High School Diploma or equivalent.
- CIC or equivalent designation preferred.
Manage a complex book of business while serving as a technical resource and workflow leader for the account management team. Provide guidance on complex service matters and support operational excellence across the department.
Additional Responsibilities Beyond Account ManagerTechnical Leadership- Serve as a subject matter expert for insurance products, coverages, and account management processes.
- Provide guidance on complex client service, coverage, billing, and claims issues.
- Support escalation resolution and risk management discussions.
- Direct daily account management workflows and priorities.
- Monitor team workloads and service standards.
- Coordinate activities to meet quality, productivity, and service expectations.
- Communicate proactively regarding workload, priorities, and operational challenges.
- Share technical expertise and best practices with team members.
- Support training and development initiatives.
- Promote process improvements and operational efficiencies.
- 5+ years of account management experience or 7+ years of insurance industry experience.
- Active insurance license.
- Advanced knowledge of insurance brokerage operations.
- Demonstrated leadership, mentoring, and problem-solving skills.
- CIC or equivalent designation preferred.
- High School Diploma or equivalent.
Provide strategic leadership for a complex portfolio of clients by coordinating marketing, servicing, risk management, and sales activities. Serve as a trusted advisor to clients, Producers, and account teams while driving retention, growth, and client advocacy efforts.
Additional Responsibilities Beyond Senior Account ManagerStrategic Client Leadership- Manage executive-level client relationships.
- Conduct client meetings and strategic business reviews.
- Prepare and present account summaries, risk management recommendations, and coverage strategies.
- Serve as the primary advisor on complex insurance and risk management matters.
- Identify cross-sell and up-sell opportunities.
- Support Producers in new business development and client retention efforts.
- Negotiate and close new business opportunities and renewals.
- Develop growth strategies within assigned accounts.
- Act as the primary communication liaison between Producers and account teams.
- Coordinate strategic account planning and execution.
- Support sales and marketing initiatives.
- Lead complex renewal and marketing processes.
- Conduct loss run analysis and evaluate underwriting information.
- Negotiate coverage terms, conditions, and pricing.
- Oversee binding, issuance, billing, delivery, and servicing activities.
- Manage complex policy forms, endorsements, contracts, audits, certificates, evidences, and cancellations.
- Exercise independent judgment and discretion in client and business decisions.
- Direct account team activities to ensure service standards and deadlines are achieved.
- Lead problem-solving efforts for highly complex client situations.
- 8+ years of insurance industry experience or 10+ years of client relationship, sales, or marketing experience.
- Active insurance license.
- CIC or equivalent professional designation required.
- Strong strategic consulting, negotiation, and relationship management skills.
- Demonstrated success managing complex client portfolios.
- Excellent communication, delegation, leadership, and customer advocacy skills.
- High School Diploma or equivalent.
What We Offer:
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
What to Expect(Application Process):
- 30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $60,000 - 115,000 annually, depending on role, experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
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Benefits
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About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988