11 Indivior Customer Service Representative Jobs Hiring Near You

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Clinical Sales Specialist - Iowa City, IA

Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in thiscategory. Headquartered in the United States in Richmond, VA,Indivior employs over 700 individuals globally. Visit www.indivior.comto learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/Indivior.
POSITION SUMMARY:
The Clinical SalesSpecialist is responsible for calling on practicing physicians, hospitals, clinics and other health-related organizations within an assigned territory, Iowa City. The ClinicalSales Specialist must provide the healthcare professional with the most current information pertaining to Indivior products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory. Accomplishments of these goals must comply with the terms and conditions outlined in the Company Policy and Procedure Manual.

ESSENTIAL FUNCTIONS:

The responsibilities of this job include, but are not limited to, the following:

• Invest the time and the effort to achieve the established goals for the territory such as sales, market share, doctor calls, appropriate program planning, etc.

• Monitoring and analyzing results on territory, maintaining an up-to-date business plan that evaluates sales effectiveness.

• Ensure all required documentation, reports etc. are timely and accurate.

• Demonstrate a strong clinical understanding of all aspects of Indivior products and related disease states.

• Ensure clear, concise and accurate communication of product information.

• Plan and organize daily sales call activities to optimize the use of time and maximize the achievement of sales objectives.

• Demonstrate persistence to accomplish objectives despite disappointments and/or rejection of original efforts.

• Create and maintain a positive impression with customers.

• Project a professional business image as demonstrated by neat physical appearance, and appropriate manner of speech.

• Maintain timely communication with Area Sales Manager and other members of the sales leadership team.

• Field work with Area Sales Manager and other Indivior personnel.

• Maintain all company-provided equipment in good operating condition.

• Overnight attendance at sales training meetings.

• Recognize changes in the work environment, to develop and implement alternate plans to achieve objectives.

• Represent Indivior at national and/or local conferences if applicable.

• Perform special projects and assignments as directed by the Sales Leadership team.

QUALIFICATIONS:

Education:

• BS/BA degree required

Experience:

• 2+ years of pharmaceutical/biotech industry experience with a proven track record of success

• Injectable experience preferred

• Experience with selling complex specialty pharmacy/buy and bill products are preferred

• Previous experience selling a drug device or technology that required a change in physician protocol is preferred

• Maintain valid driver's license

• Strong customer focus demonstrated teamwork/ collaboration

• Computer proficient

COMPETENCIES/CONDUCT:

• In addition to the minimum qualifications, the employee will demonstrate:

• Passion for improving patient outcomes

• Strong level of emotional intelligence

• Grit, Growth mindset

• Ability to gain access to key prescribers and decision makers

• Selling/ persuasive/ presentation Skills

• Focused listening skills

• Displays a high-level of initiative, effort and commitment to ensure the completion of assignments and projects in a timely manner

• Reads situations quickly. Anticipates and adjusts for problems and roadblocks

• Results oriented with a strong work ethic

• Seeks feedback and coaching for continued development

• Highly collaborative across matrix partners

• High degree of integrity and the ability to maintain compliance in all daily engagements.

• Maintain a positive working relationship with key customers and external contacts

BENEFITS:

Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes:

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by Indivior, subject to eligibility requirements.

Starting Salary:$100,000- $140,000 USD

*Note actual salary is based on qualifications and experience

• Competitive vacation, floating holidays and sick leave, plus company closure from December 24th- January 1st

• 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay

• Annual Equity for All program and U.S. Employee Stock Purchase Plan- 15% Discount

• Fleet vehicle program

• Comprehensive Medical, Dental, Vision, Life and Disability coverage

• Health, Dependent Care and Limited Purpose Flex Spending and HSA options

• Adoption assistance

• Tuition reimbursement

• Concierge/personal assistance services

• Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage

• Gym, fitness facility and cell phone discounts

GUIDING PRINCIPLES:

Indivior's guiding principles are the foundation for each employee's success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.

COMPLIANCE OBLIGATIONS:

Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behavior.

As part of your responsibilities, you are expected to:

Employee Obligations:

• Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure

• Risk IQ: Know what policies apply to your role and function and adhere to them.

• Speak Up: If you see something, say something.

Manager Obligations:

• Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure

• Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.

• Model and reinforce a Speak Up culture on your team.

The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.

EQUAL EMPLOYMENT OPPORTUNITY

EOE/Minorities/Females/Vet/Disabled

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