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Independent Health
Independent Health

60 Independent Health Jobs Hiring Near You

Independent Health

Contractual Reviewer-Senior

Buffalo, NY · On-site

$22.50 - $27.50/hr

Frequent review of Independent Health policies, contracts, clinical documentation, claims systems, pharmacy formularies, procedures and department directives is required. * Collaboration with ...

Independent Health

Case Manager- NCL

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex ...

Independent Health

Pharmacy Technician

Buffalo, NY · On-site

$22.50 - $24.50/hr

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex ...

Independent Health

Care Navigator

Buffalo, NY · On-site

$19/hr

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex ...

Independent Health Association

$33.50 - $38/hr

In this role, the Case Manager will provide transition of care support to Independent Health members following discharge from a Catholic Health facility. The successful candidate will engage members ...

Independent Health

Quality Assurance Auditor

Buffalo, NY · On-site

$24 - $27/hr

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex ...

Independent Health Association

$33.50 - $38/hr

Ability to recalculate reimbursement following conclusion of audit in accordance with corporate provider contracts and/or Independent Health policy and procedures. * Autonomous/independent worker ...

Independent Health Association

$115 - $155/hr

Serve on Independent Health committees as appropriate or as designated by Medical Director. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $115 ...

Independent Health Association

EDI Specialist

Nova, OH · On-site

$75K - $85K/yr

Collaborate with trading partners and Independent Health to establish a Secure File Transfer Protocol (SFTP) connection. * Collaborate with the EDI Coordinator to ensure files are being received and ...

Independent Health Association

EDI Specialist

Buffalo, NY · On-site

$75K - $85K/yr

Collaborate with trading partners and Independent Health to establish a Secure File Transfer Protocol (SFTP) connection. * Collaborate with the EDI Coordinator to ensure files are being received and ...

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Independent Health Jobs Information

Do workers at Independent Health get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Independent Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Is the health insurance from Independent Health affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Independent Health worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at Independent Health?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at Independent Health spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at Independent Health?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at Independent Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Independent Health?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Independent Health recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Independent Health?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Independent Health?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Independent Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Independent Health is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

What are the most popular titles at Independent Health?

What are the most popular cities for Independent Health jobs?

What are the most popular states for Independent Health jobs?

What are the most popular job types at Independent Health?

Infographic showing various job openings at Independent Health in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 80% Physical, and 20% Remote job distribution.

Contractual Reviewer-Senior

Independent Health

Buffalo, NY • On-site

$22.50 - $27.50/hr

Other

PTO

Posted 8 days ago

Independent Health rating

8.1

Company rating: 8.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

156th of 310 rated insurance

Job description

FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
Overview
The Contractual Reviewer-Senior will be responsible for providing an organized, timely and consistent review and investigation of provider and/or member complaints and/or appeals. The Contractual Reviewer-Senior will be required to rely on their ability to synthesize a great deal of information in the interest of effectively understanding the matter at hand to, in turn, determine the steps that need to be taken to resolve the issue. The individual will frequently be called upon to collaborate with multiple departments and associates to properly investigate appeals/complaints. The Contractual Reviewer-Senior will also be responsible for providing member education/outreach related to coverage determinations and member benefit contract information.
Qualifications
  • High school diploma or GED required. Associates degree preferred.
  • Three (3) years of experience in a member or provider focused position required. Experience with healthcare benefits, contracts, and medical terminology preferred.
  • Ability to understand and articulate complex issues, systems, process and/or concepts with minimal assistance from management required.
  • Ability to analyze problems systematically, organize information, identify underlying causes and generate solutions while recognizing the impact on stakeholders and the organization.
  • Excellent verbal, written and interpersonal communication skills required.
  • Ability to handle escalated calls and to deliver messages clearly and articulately regarding decisions.
  • Possess initiative, attention to detail, and solid, logical thinking capabilities.
  • Proven ability to manage multiple, time-sensitive priorities and adherence to all deadlines, while remaining organized in a fast paced, ever-changing environment.
  • Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Research
  • Investigate and research all levels of complaints/appeals independently to determine the resolution of the complaint/appeal.
  • Frequent review of Independent Health policies, contracts, clinical documentation, claims systems, pharmacy formularies, procedures and department directives is required.
  • Collaboration with internal and external resources to resolve all levels of complaints/appeals.
  • Manage an individual workload assigned in respect to upcoming absences to adhere to regulatory timeframes.
  • Research, investigate, and make decisions based off research with respect to appeals and complaints in accordance with established guidelines, regulations, and member contracts.
Compliance
  • Solid understanding of the multiple requirements that require absolute compliance in terms of the timeframes for each activity in the handling of appeals/complaints.
  • Ensure verbal and written responses to complaints/grievances, appeals and investigations follow regulatory standards.
  • Provide member education/outreach related to coverage determinations and member benefit contract.
  • Identify appeal trends and process improvements where applicable.
Reporting/Accuracy in Documentation
  • Document all appeal/complaint activity thoroughly and accurately by creating a detailed summary of all findings.
  • Information gathered in appeal/complaint activity is relied upon for internal and external reporting, so careful attention to detail is a high priority.
  • Monitor daily reports to ensure accuracy and timeliness of complaints/grievances and appeals.
  • Assist in continuously developing systems, workflows, and coverage criteria to better meet the needs of the customer.
Coordination
  • Coordinate and collaborate with ancillary departments and peers within the contractual team in rendering consistent coverage determinations and claims payments in accordance with policy, regulations, and member benefit contract.
  • Demonstrate positive interrelationships and service excellence in performance of duties by meeting or exceeding the expectations of internal and external service groups.
  • Coordinate with external agencies to prepare case files when needed for external appeals.
Departmental Support
  • Assist in meeting department goals and objectives and identify process improvements to continuously improve member/provider satisfaction.
  • Attend assigned meetings as department representative and report to team members when necessary.

Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $22.50 - $27.50 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.
Current Associates must apply internally via the Job Hub.

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