58 Incora Customer Service Representative Jobs Hiring Near You

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional QA Tech to join our team.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

The QA Technician is responsible for Quality Assurance activities associated with receiving inspection, labeling, storing, and shipping chemicals at the distribution centers. This position is required to ensure all products arrive with the required documentation, including test reports, process and raw material certifications, etc. to ensure compliance with customer specific requirements and trackability, thereby avoiding non-conformance to the end user.

Key Activities:

• Responsible for inspecting and verifying that the quality
• Assure documents. Received are applicable, complete and accurate in relation to the product received, in accordance with department work instructions.
• Responsible for trouble shooting the situation to communicate appropriately to internal and external customers, and suppliers, and as seek a resolution for the appropriate required documentation.

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Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Courage Take ownership for issues and problems.

Collaboration Share knowledge and experience with others

Commitment - Focus on ensuring internal and external customer expectations is met in a timely way.

Community - We value our world and everyone who shares it.

About Role:

• Perform quality assurance review through verifying the received materials and required certification package (i.e., Test Reports, Raw Materials Reports, Manufacturers Certification of Conformance, Process Certifications, Shelf Life, Storage Requirements, and evidence of part numbers and lot numbers) for part traceability and document accuracy in compliance with customer/product requirements
• Utilize inventory management and client quality systems/portals as an active company quality representative notating material information and/or discrepancies; document and segregate/placards as required
• Review and assign shelf life and storage conditions in the inventory management system based on product and customer specifications
• Release conforming material consistently (with the following information: lot/batch, expiration date, bin location, placards, and labels) for warehouse processing (stock put away, picking, shipping, etc.)
• Perform root cause analysis and communication actively with the procurement team and suppliers/vendors to resolve discrepancies for non-conforming materials as required
• Observe temperature recording devices on storage units, (i.e. freezers) and perform required actions and release appropriate communications when outliers/failures occur.

About You:

• High School Diploma or GED
• Experience Familiarity with quality management systems such as ISO 9001, AS 9120 preferred Demonstrated ability to accurately and efficiently perform root cause analysis and conduct thorough research
• Excellent verbal and written communication skills, with professional daily interaction with internal customers, serving all levels of the company
• Proven ability to be detailed oriented and perform in-depth research
• Excellent organizational and time-management skills Clear and accurate data entry and documentation
• Strong follow-through and perseverance to handle multiple tasks simultaneously
• Ability to be detailed oriented and perform in-depth research, if required Basic competency working with integrated data systems, Microsoft Office Suite, including Outlook and Word is required.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.

What Incora can offer you:

• An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time..
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.

Very importantly we want to be with you to help your career take off and become part of the Incora Story.

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can't wait to hear from you.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

"Incora" is an operating name used by several related companies, including but not limited toHaas Group International,LLC;PattonairUSA,Inc.;and Wesco Aircraft Hardware Corp.Each of these companiesis an Equal Opportunity Employer and doesnot discriminateon the basis ofrace, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, weare committed toprovidingreasonable accommodationsforqualified individuals with disabilities. If you needanaccommodationto apply for a positionorto perform the essential functions of the role, please contactHuman Resources atbenefits@incora.com.