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IHG Hotels & Resorts
IHG Hotels & Resorts

20 Ihg Jobs Hiring Near You

IHG Hotels & Resorts

Massage Therapist PT

Atlanta, GA · On-site

$9/hr

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected ...

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IHG Hotels & Resorts Jobs Information

Do workers at IHG get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and July 2026.

Does IHG pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

At IHG, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and July 2026.

Are part-time workers able to get health insurance from IHG?

Only some people who work part-time can get health insurance.
60% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at IHG?

Only some people who work part-time get paid time off.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from IHG affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at IHG?

Some people get paid time off from work.
36% of people say they don’t get paid time off.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 12% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at IHG worry about hours?

Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do IHG workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for IHG workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at IHG?

Some people find it hard to get time off.
59% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do IHG managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at IHG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 119 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at IHG?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a IHG job good for students?

Most students say this is a good place to work if you’re studying.
68% of students report this is a good place to work if you’re studying.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at IHG good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at IHG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at IHG get to take their breaks without interruption?

Only some people get breaks without interruption.
46% of people report that their breaks get interrupted.
Based on data from 89 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at IHG?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at IHG enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at IHG recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at IHG?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at IHG?

Most people aren’t given support to advance their career here.
In the last year, 69% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think IHG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how IHG is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
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What are the most popular states for Ihg jobs?
What are the most popular job types at Ihg?

Front Desk Agent - InterContinental Boston

IHG Hotels & Resorts

Boston, MA • On-site

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

IHG rating

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

74th of 108 rated hotels

Job description


Do You See Yourself as a Front Desk Agent?
Welcome the World with Elegance at InterContinental® Boston - Where Every Guest's Journey Begins with You.
At IHG Hotels & Resorts, we believe hospitality is an art-and every team member brings their unique creativity, care, and spirit to the canvas. Whether you're drawn to the rhythm of fine dining or the joy of creating seamless guest experiences, we invite you to be part of something exceptional. We're looking for individuals who take pride in precision, celebrate service, and thrive in a refined, collaborative environment.
Hotel Overview
For over 70 years, the InterContinental® brand has defined worldly sophistication and timeless elegance. As a flagship property, InterContinental® Boston continues that tradition. Named one of the Best Hotels in the World by Condé Nast Traveler, our hotel is a beacon of luxury on Boston's historic waterfront.
We offer 424 beautifully appointed guestrooms, stunning skyline and harbor views, a full-service spa and wellness club, premier event space, and a variety of globally inspired dining experiences. We invite passionate professionals to help us write the next chapter in our legacy of excellence.
Position Overview
As a Front Desk Agent, you are the orchestrator of first impressions, the elegant voice, the knowledgeable guide, the steady presence who ensures that every arrival feels like a homecoming. From the moment guests step into our lobby to the time they depart, you'll be their trusted host and concierge, creating personalized, polished, and frictionless experiences.
Key Responsibilities
  • Greet guests with poise, professionalism, and warmth, embodying a luxury welcome
  • Manage check-ins and check-outs with accuracy, efficiency, and attentiveness
  • Recognize IHG One Rewards members and returning guests with tailored acknowledgment
  • Deliver personalized service and thoughtful recommendations, anticipating guest needs
  • Handle cash, credit card, and billing transactions with security and precision
  • Resolve concerns or requests with empathy, timeliness, and a sense of ownership
  • Clearly document and communicate guest preferences across departments
  • Maintain a lobby environment aligned with Forbes luxury standards
  • Actively participate in daily briefings and Forbes service training
  • Uphold the principles of Forbes Five-Star behavior standards, including:
    • Gracious, intuitive, and sincere communication
    • Anticipatory service and attention to detail
    • Professional demeanor, grooming, and body language
    • Consistent use of guest names and recognition moments
    • Polished service recovery and emotional intelligence

What Sets You Apart
  • Previous experience in a luxury or Forbes-rated hotel preferred
  • Natural ability to build rapport and deliver intuitive, guest-centered service
  • Fluent in English; other languages a plus
  • Comfortable with property management and reservation systems
  • Strong problem-solving, multitasking, and organizational skills
  • High school diploma or equivalent required; some college preferred
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Able to lift up to 50 lbs and remain on feet for extended periods

What We Offer
At InterContinental Boston, we reward your excellence with a work environment designed to nurture success:
  • Medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Paid vacation, holidays, and wellness days
  • Complimentary staff meals and dry cleaning
  • IHG Employee Room Benefit Program - Global hotel discounts
  • Ongoing Forbes service training and development
  • A sophisticated, inclusive, and growth-oriented culture

Be the Voice of True Hospitality
If you believe that luxury lives in the details, and that guest interactions are opportunities to deliver elegance, connection, and meaning we invite you to join our world-class team. Help us deliver Forbes-level experiences, one guest at a time.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
About Us
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

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Hours and flexibility

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About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

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