Ignite Design & Advertising
Ignite Design & Advertising

64 Ignite Customer Service Representative Jobs Hiring Near You

$30.50/hr

We are looking for a Customer Service Representative who will be responsible for delivering ... The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized ...

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Arrowmac represents some of the top web, marketing, advertising and creative professionals in ... top ad agencies, design studios and in-house marketing departments of many corporate HQ's and ...

We are looking for a Customer Service Representative who will be responsible for delivering ... The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized ...

CUSTOMER SERVICE REPRESENTATIVE

Taylors, SC · On-site

$14.25 - $19.50/hr

The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete ...

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Infographic showing various Customer Service Representative job openings at Ignite in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Hybrid job distribution.

Customer Service Representative

West Columbia, SC

Lose Design
Specialized Design Services • 51 - 200 employees

$30.50/hr

Full-time

Life, Retirement, PTO

Re-posted 22 days ago


Job description

Are you looking for an opportunity for a career in Customer Services?

We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.

The Role:

Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team.

Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.

Responsibilities:

  • Reply to incoming calls from customers including products and service questions and general information.
  • Refer to customer scripts when working through difficult situations.
  • Follow and where possible improve departmental processes and company service standards.
  • Ensure that all databases are kept up-to-date with progressing work and client details.
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
  • Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
  • Keep track of customer accounts and make updates with new account information as necessary.
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
  • All other duties and responsibilities as assigned.

Required Skills:

  • Excellent customer service skills and attitude.
  • Problem-solving skills.
  • Proficient with office equipment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Excellent interpersonal skills.

Qualifications:

  • Previous work in a customer-facing position.
  • High school diploma, G.E.D. or equivalent.

Requirements:

  • Knowledge of Office Suite preferred.
  • Self-motivated and team-orientated.
  • Previous customer service experience.
  • Must have access to reliable transportation.
  • Ability to work as a member of a team.

Benefits:

  • Competitive Pay.
  • $30.50 Hourly
  • Career Development.
  • Holidays: 25 days + bank holidays.
  • Pension Scheme.
  • Paid Time Off (PTO).
  • 401(k) fixed contribution.
  • Life Insurance.

About Lose Design:

At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.