Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
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53 Ignite It Jobs Hiring Near You
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Junior IT Asset Management Technician to support the daily operations of an enterprise IT Asset Management program. In this role, you will be responsible for receiving ...
Ignite IT is seeking a Junior IT Asset Management Technician to support the daily operations of an enterprise IT Asset Management program. In this role, you will be responsible for receiving ...
Ignite IT is seeking a Junior IT Asset Management Technician to support the daily operations of an enterprise IT Asset Management program. In this role, you will be responsible for receiving ...
Ignite IT is seeking a Junior IT Asset Management Technician to support the daily operations of an enterprise IT Asset Management program. In this role, you will be responsible for receiving ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Junior IT Asset Management Technician to support the daily operations of an enterprise IT Asset Management program. In this role, you will be responsible for receiving ...
Quick apply
Ignite IT is seeking a Junior IT Asset Management Technician to support the daily operations of an enterprise IT Asset Management program. In this role, you will be responsible for receiving ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on ...
Ignite IT is seeking a Senior Full Stack Developer to support the U.S. Customs and Border Protection (CBP) in developing and modernizing enterprise applications that improve operational efficiency ...
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Ignite IT is seeking a Senior Full Stack Developer to support the U.S. Customs and Border Protection (CBP) in developing and modernizing enterprise applications that improve operational efficiency ...
Ignite IT is seeking a Senior Full Stack Developer to support the U.S. Customs and Border Protection (CBP) in developing and modernizing enterprise applications that improve operational efficiency ...
Ignite IT is seeking a Senior Full Stack Developer to support the U.S. Customs and Border Protection (CBP) in developing and modernizing enterprise applications that improve operational efficiency ...
Ignite IT is seeking a Senior Full Stack Developer to support the U.S. Customs and Border Protection (CBP) in developing and modernizing enterprise applications that improve operational efficiency ...
Ignite IT is seeking a Senior Full Stack Developer to support the U.S. Customs and Border Protection (CBP) in developing and modernizing enterprise applications that improve operational efficiency ...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Quick apply
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Pega Developer Analyst
Suitland, MD · Remote
$49K - $65K/yr
We are seeking an experienced Pega Developer Analyst to support and enhance survey operations, customer engagement initiatives, respondent services, and CRM-related business processes. This role is ...
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Pega Developer Analyst
Suitland, MD · Remote
$49K - $65K/yr
We are seeking an experienced Pega Developer Analyst to support and enhance survey operations, customer engagement initiatives, respondent services, and CRM-related business processes. This role is ...
The SAS to Python/R Migration Architect is responsible for end-to-end strategy, design, and governance of large-scale analytical and statistical code migrations from SAS to modern open-source ...
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The SAS to Python/R Migration Architect is responsible for end-to-end strategy, design, and governance of large-scale analytical and statistical code migrations from SAS to modern open-source ...
The SAS to Python/R Migration Developer is responsible for hands-on conversion, testing, and validation of SAS analytical code into Python and/or R under the guidance of a migration architect. This ...
The SAS to Python/R Migration Developer is responsible for hands-on conversion, testing, and validation of SAS analytical code into Python and/or R under the guidance of a migration architect. This ...
Senior AWS Cloud Systems Architect
Suitland, MD · Hybrid
$69.75 - $91.50/hr
Position Overview IgniteAction is seeking a senior AWS-certified Systems Architect to lead the design and governance of complex, multi-team modernization initiatives involving legacy application ...
Senior AWS Cloud Systems Architect
Suitland, MD · Hybrid
$69.75 - $91.50/hr
Position Overview IgniteAction is seeking a senior AWS-certified Systems Architect to lead the design and governance of complex, multi-team modernization initiatives involving legacy application ...
Senior Level Developer
Suitland, MD · On-site
$58.75 - $77.50/hr
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Quick apply
Senior Level Developer
Suitland, MD · On-site
$58.75 - $77.50/hr
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Cloud Manager
Suitland, MD · On-site
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Cloud Manager
Suitland, MD · On-site
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Cloud Manager
Suitland, MD · On-site
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Quick apply
Cloud Manager
Suitland, MD · On-site
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status ...
Ignite IT Jobs Information
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Job description
Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level technical and administrative support for IT operations in Washington, DC. This position combines hands-on desktop support with administrative coordination to ensure efficient day-to-day IT operations and successful project execution.
The ideal candidate has experience supporting government, business, technical, and IT personnel while providing Tier 2 desk side and remote support in a fast-paced environment. This role requires strong troubleshooting skills, excellent customer service, and the ability to work collaboratively with infrastructure teams to resolve complex technical issues.
Responsibilities- Provide Tier 2 desk side and remote support for end-user systems, peripherals, and network connectivity.
- Perform software installations, software updates, and hardware troubleshooting in a fast-paced, high-demand environment.
- Diagnose and resolve complex issues involving:
- Windows Operating System
- Active Directory
- Azure Virtual Desktop (AVD) performance
- SCCM client health
- BitLocker recovery
- Microsoft Intune-managed devices
- Perform system imaging, patch deployment, and configuration management using SCCM and Microsoft Intune.
- Manage user accounts, permissions, and group policies within Microsoft 365 and Active Directory.
- Collaborate with Tier 3 support and Infrastructure teams on escalated issues and advanced troubleshooting.
- Document and track service tickets, resolutions, and support activities in ServiceNow.
- Maintain and organize project files, reports, and technical documentation in both electronic and manual formats.
- Monitor IT asset inventory and assist with procurement tracking.
- Ensure compliance with IT security policies, standards, and procedures.
- Handle sensitive or classified materials with discretion and accuracy.
- Lift and move equipment weighing 50 pounds or more as needed.
Requirements
U.S. Citizenship with the ability to obtain a High Public Trust clearance.
Associate's degree in Information Technology, Computer Science, or a related discipline and/or 4+ years of progressively responsible experience in IT support and administrative roles.
Experience supporting government, business, technical, and IT personnel.
Proficiency with:
- Microsoft Office Suite
- Microsoft SharePoint
- Microsoft SCCM
- Microsoft Intune
- Active Directory
Familiarity with:
- Apple Mac products
- Thin clients
- Dell hardware
Ability to work effectively in a fast-paced support environment while maintaining professionalism and reliability.
Preferred Qualifications- CompTIA Security+
- Microsoft Certified: Endpoint Administrator Associate
Candidates must be able to:
- Lift and move equipment weighing 50 pounds or more as required by the position.
About Ignite IT
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Ashburn, VA, US
Year founded
2018