Ignite IT
Ignite IT

52 Ignite It Product Development Jobs Hiring Near You

Provide guidance on the use of IT systems, applications, and tools. * Setup, configure, and ... Professional development assistance * Training * Tuition reimbursement * Flexible schedule

Provide guidance on the use of IT systems, applications, and tools. * Setup, configure, and ... Professional development assistance * Training * Tuition reimbursement * Flexible schedule

Provide guidance on the use of IT systems, applications, and tools. * Setup, configure, and ... Professional development assistance * Training * Tuition reimbursement * Flexible schedule

Ignite IT is seeking a very experienced, senior-level Red Hat Linux Admin/Engineer to join and ... Bachelor's degree in Computer Science, Information Technology, or a related field (or 7+ additional ...

Ignite IT is seeking a very experienced, senior-level Red Hat Linux Admin/Engineer to join and ... Bachelor's degree in Computer Science, Information Technology, or a related field (or 7+ additional ...

Ignite IT is seeking a Junior AI Prompt Engineer to support U.S. Customs and Border Protection (CBP ... This role focuses on helping users adopt and apply AI technologies. Responsibilities * Work with ...

Ignite IT is seeking a Junior AI Prompt Engineer to support U.S. Customs and Border Protection (CBP ... This role focuses on helping users adopt and apply AI technologies. Responsibilities * Work with ...

Ignite IT is seeking a Junior AI Prompt Engineer to support U.S. Customs and Border Protection (CBP ... This role focuses on helping users adopt and apply AI technologies. Responsibilities * Work with ...

Salesforce Developer

Washington, DC · On-site

$62.75 - $83.25/hr

Troubleshoot production issues and determine root cause * Serve as primary system administrator for ... Coordinate the evaluation, scope and completion of new development requests * Work with our ...

Salesforce Developer

Washington, DC · On-site +1

$62.75 - $83.25/hr

Troubleshoot production issues and determine root cause * Serve as primary system administrator for ... Coordinate the evaluation, scope and completion of new development requests * Work with our ...

Salesforce Developer

Washington, DC · Remote

$56.75 - $75.25/hr

Troubleshoot production issues and determine root cause * Serve as primary system administrator for ... Coordinate the evaluation, scope and completion of new development requests * Work with our ...

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Ignite IT Jobs Information

What are the most popular job types at Ignite It?
    Infographic showing various Product Development job openings at Ignite It in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 42% Physical, and 58% Remote job distribution.
    Deskside Specialist

    Deskside Specialist

    Ignite IT

    Washington, DC • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 22 days ago


    Job description

    As a Deskside Specialist you will provide excellent customer service, clear and concise communication, maintain a positive demeanor, and provide technical proficiency across Microsoft Windows and Apple macOS environments. You will resolve incidents in a timely manner for government staff to include but not limited to PCs, Macs, mobile devices, conferencing systems, and cloud collaboration tools.
    Responsibilities:
    • Respond to and resolve Tier II IT support requests at the client's workstation/desk.
    • Troubleshoot hardware, software, and network connectivity issues for end-users. Provide guidance on the use of IT systems, applications, and tools.
    • Setup, configure, and maintain end-user devices such as desktops, laptops, and peripherals.
    • Perform routine system checks and updates to ensure functionality and security.
    • Support onboarding processes by configuring accounts and devices for new users.
    • Document and track service requests, resolutions, and user interactions in a ticketing system.
    • Escalate unresolved or complex issues to higher-level support teams.
    • Maintain knowledge of organizational IT policies and procedures to ensure compliance.
    • Deliver excellent customer service and maintain professionalism in all user interactions.

    Requirements
    • 3+ years of hands-on experience configuring, troubleshooting, and supporting IT systems, hardware, software, and an understanding of networking concepts.
    • 3+ years of experience with common operating systems (e.g., Windows, macOS) and productivity tools (e.g., Microsoft Office Suite).
    • 3+ years of experience with ticketing systems and documentation of support activities.
    • Experience managing and tracking VIP assets and incidents using ServiceNow or equivalent ITSM tools.
    • Basic knowledge of cybersecurity practices and safe computing principles.
    • Ability to manage multiple service requests and prioritize tasks effectively.
    • Solid problem-solving and troubleshooting skills for resolving technical issues.
    • Excellent communication and interpersonal skills to assist non-technical users.
    • Customer service orientation with a focus on user satisfaction.
    • Relevant certifications such as CompTIA IT Fundamentals (ITF+) or A+ are preferred.

    Benefits
    • 401(k) with matching and 100% Vested
    • Health Insurance - 3 plans to select from
    • Dental insurance
    • Vision Insurance
    • Health savings account
    • Life insurance
    • Short Term Disability
    • Long Term Disability
    • AD&D
    • Paid time off
    • Professional development assistance
    • Training
    • Tuition reimbursement
    • Flexible schedule
    • Flexible spending account
    • Referral program
    • Paid Legal Plan
    • and more....

    Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
    Applicants selected may be required to possess and maintain a government clearance
    US CITIZENSHIP REQUIRED