ZipRecruiter

Log In

iFLY
iFLY

15 Ifly Customer Service Representative Jobs Hiring Near You

iFLY

General Manager

Ashburn, VA · On-site

$80K/yr

... Customer Service Representatives, Keyholders and STEM educators to develop and grow to their full potential. You will embody, create, and support an environment that exemplifies the iFLY Core values:

iFLY

STEM Educator ($30/hr)

Overland Park, KS · On-site

$30/hr

STEM Educator Looking to teach STEM and influence the next generation? iFLY is looking for a ... Experience providing excellent customer service * Strong interpersonal skills * Proficiency with ...

iFLY

STEM Educator ($40/hr)

Edison, NJ · On-site

$40/hr

STEM Educator Looking to teach STEM and influence the next generation? iFLY is looking for a ... Experience providing excellent customer service * Strong interpersonal skills * Proficiency with ...

iFLY

STEM Educator ($30/hr)

Orlando, FL · On-site

$30/hr

STEM Educator Looking to teach STEM and influence the next generation? iFLY is looking for a ... Experience providing excellent customer service * Strong interpersonal skills * Proficiency with ...

iFLY

STEM Educator ($40/hr)

Long Island City, NY · On-site

$40/hr

STEM Educator Looking to teach STEM and influence the next generation? iFLY is looking for a ... Experience providing excellent customer service * Strong interpersonal skills * Proficiency with ...

iFLY

STEM Educator ($40/hr)

Roseville, CA · On-site

$40/hr

STEM Educator Looking to teach STEM and influence the next generation? iFLY is looking for a ... Experience providing excellent customer service * Strong interpersonal skills * Proficiency with ...

All JobsIfly JobsIfly Customer Service Representative Jobs

iFLY Jobs Information

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Ifly?

Infographic showing various Customer Service Representative job openings at Ifly in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Physical job distribution.

Front Desk / Customer Service Representative - Full Time

iFLY

Naperville, IL • On-site

$17.05/hr

Full-time

Retirement, PTO

Re-posted 4 days ago

Job description

Front Desk / Customer Service Representative - Full Time
During your first 30 days of employment, iFLY will guarantee a minimum hourly rate of $18.00 (you can earn more with commissions!) After 30 days, your base rate will be $17.05 plus commissions.
Our mission is to deliver the dream of flight! Learn about iFLY's Indoor Skydiving. iFLY is a global company with 31 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY's unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!
Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:
Safety First
Outrageous Passion
Accountability
Respect
CSR Day-to-Day:
  • Safety - Promote customer safety throughout their time in the wind tunnel and facility
  • Sales - Actively listen to guests to recommend and sell experiences that improve their time at iFLY
  • Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
  • Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
  • Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage.

Ability to:
  • Stand for about 8 hours a day while working on a point-of-sale system
  • Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph

What We are Looking For:
  • Must be 18 years of age or older
  • Weekend availability is required
  • High school diploma or equivalent (required)
  • Exceptional sales skills
  • Exceptional customer-service skills
  • Confidence in phone and face-to-face communication
  • Ability to resolve conflicts, to multi-task, and to understand customer needs
  • Friendly, upbeat, compassionate, and personable attitude
  • Integrity, punctuality, and professional appearance
  • Ability to work well within a team maintaining positive relationships
  • Basic computer skills

The Good Stuff:
  • Competitive Salary and performance bonus opportunities
  • Paid time off (PTO) and;
    • Company Holidays
  • 401k retirement investment
  • Private Wellness Coaching
  • Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
  • Referral bonus program
  • Team member discount on retail merchandise and flight packages
  • Free flight time for team members and family
  • Ongoing training and development program

All 7 billion people on earth dream about flying, and we're the only ones who make that dream come true. It's an awesome privilege, and making that dream come true is our passion. Join the team!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply