ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
ITCON Services
20 Itcon Services Jobs Hiring Near You
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
Java Developer
Vienna, VA · On-site
$51.25 - $66.25/hr
ITCON Services is a growing company that offers competitive compensation and development opportunities. They are seeking a Java Developer who will participate in the full life cycle of projects ...
Java Developer
Vienna, VA · On-site
$51.25 - $66.25/hr
ITCON Services is a growing company that offers competitive compensation and development opportunities. They are seeking a Java Developer who will participate in the full life cycle of projects ...
ITCON Services is a company focused on providing technical solutions, and they are seeking a Call Center Technical Lead to oversee the technical architecture and maintenance of contact center systems.
ITCON Services is a company focused on providing technical solutions, and they are seeking a Call Center Technical Lead to oversee the technical architecture and maintenance of contact center systems.
Deputy Project Manager
Nashville, TN · On-site
$112K/yr
ITCON Services is seeking a Deputy Project Manager to lead the newly established National Coordination Center. The Deputy Project Manager will support project management, act as a liaison between ...
Deputy Project Manager
Nashville, TN · On-site
$112K/yr
ITCON Services is seeking a Deputy Project Manager to lead the newly established National Coordination Center. The Deputy Project Manager will support project management, act as a liaison between ...
Technical Program Manager
Vienna, VA · On-site
$129K - $167K/yr
ITCON Services is seeking a highly motivated and technically proficient Technical Program Manager to lead IT projects for federal government clients. The role entails managing the entire project ...
Technical Program Manager
Vienna, VA · On-site
$129K - $167K/yr
ITCON Services is seeking a highly motivated and technically proficient Technical Program Manager to lead IT projects for federal government clients. The role entails managing the entire project ...
ITCON Services is seeking to hire a motivated and knowledgeable Sr. Drupal Developer to join our team. The Sr. Drupal Developer will work in a technical leadership capacity with multiple teams of ...
ITCON Services is seeking to hire a motivated and knowledgeable Sr. Drupal Developer to join our team. The Sr. Drupal Developer will work in a technical leadership capacity with multiple teams of ...
ITCON Services is seeking a Configuration Management Specialist to support USDA FPAC IT Service Desk operations by establishing and maintaining configuration management processes for enterprise ...
ITCON Services is seeking a Configuration Management Specialist to support USDA FPAC IT Service Desk operations by establishing and maintaining configuration management processes for enterprise ...
Call Center Staff
Vienna, MD · On-site
Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
Call Center Staff
Vienna, MD · On-site
Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
ITCON Services is looking for a bright, motivated IT Helpdesk Specialist to join their team. The role involves providing enterprise-level technical support for both company and project team endeavors ...
ITCON Services is looking for a bright, motivated IT Helpdesk Specialist to join their team. The role involves providing enterprise-level technical support for both company and project team endeavors ...
ITCON Services is seeking to hire a motivated and knowledgeable Sr. Drupal Developer to join their team. The Sr. Drupal Developer will work in a technical leadership capacity with multiple teams of ...
ITCON Services is seeking to hire a motivated and knowledgeable Sr. Drupal Developer to join their team. The Sr. Drupal Developer will work in a technical leadership capacity with multiple teams of ...
Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...
Call Center Operator
Bethesda, MD · On-site
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
Call Center Operator
Bethesda, MD · On-site
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees.
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees.
Contact Center Customer Service Representative
Baltimore, MD · On-site
$16 - $21.50/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
Baltimore, MD · On-site
$16 - $21.50/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
$16.50 - $22.25/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Contact Center Customer Service Representative
$16.50 - $22.25/hr
... ITCON Services is seeking to hire seasoned Customer Service Representatives to build a pipeline for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and customer ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
ServiceNow Engineer- Contact Center
Nashville, TN · On-site
$52.25 - $71.75/hr
ITCON Services is seeking a skilled Mid-Level ServiceNow Engineer to develop and maintain the core operational platform for our Call Center. This 24/7/365 call center facility serves as the central ...
ServiceNow Engineer- Contact Center
Nashville, TN · On-site
$52.25 - $71.75/hr
ITCON Services is seeking a skilled Mid-Level ServiceNow Engineer to develop and maintain the core operational platform for our Call Center. This 24/7/365 call center facility serves as the central ...
IVR / Telephony Engineer
Nashville, TN · On-site
ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the ... In this role, you will manage our FedRAMP-authorized Contact Center as a Service (CCaaS ...
IVR / Telephony Engineer
Nashville, TN · On-site
ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the ... In this role, you will manage our FedRAMP-authorized Contact Center as a Service (CCaaS ...
ITCON Services is seeking an experienced Senior Web Agile Product Owner / Project Manager (Level III) to support a high-profile federal customer in managing and enhancing enterprise web platforms ...
ITCON Services is seeking an experienced Senior Web Agile Product Owner / Project Manager (Level III) to support a high-profile federal customer in managing and enhancing enterprise web platforms ...
... service delivery. * Lead technical architecture: Design and oversee all contact center systems (telephony, CRM, IVR, network). * Manage system implementation & integration: Ensure all technologies ...
... service delivery. * Lead technical architecture: Design and oversee all contact center systems (telephony, CRM, IVR, network). * Manage system implementation & integration: Ensure all technologies ...
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Full-time
Re-posted 9 days ago
Job description
Job Summary:
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.