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We are looking for a Site Leader to take ownership of the site operations and maintenance for our Proton Therapy Center. In this leadership role, you will act as both a Technical expert and a strategic partner, driving performance, developing your team, and ensuring operational excellence and customer satisfaction.

• Lead and manage site operations and maintenance, ensuring maximum system availability for patient treatments.
• Coordinate daily on-site activities, manage priorities and liaise with the subcontractors.
• Serve as the primary point of contact for the customer, building strong relationships and ensuring satisfaction.
• Drive operational excellence, meeting contractual scope, compliance standards, timelines, and budget.
• Develop and mentor your team of Service Engineers, fostering technical growth and continuous improvement.
• Oversee preventive and corrective maintenance planning and execution.
• Troubleshoot complex issues across electrical, mechanical, physics, and software systems.
• Monitor and report on budget performance and operational metrics.
• Ensure compliance with Quality, Regulatory, and Safety (QRS) standards.
• Oversee HR aspects of team management in line with IBA policies and regulations.

Education/Experience:

• B.S. in Engineering, Physics, Electromechanical (or related field) or High School / Associate's Degree with equivalent experience.
• 7+ years of leadership experience in technical service operations.
• Proven ability to lead teams and manage stakeholders.
• Experience in financial/budget management and project management.

• Mission-driven and passionate about improving patient outcomes.
• Customer-focused with a proactive, solution-oriented mindset.
• Strong emotional intelligence and able to build trust across diverse teams.
• Excellent communication and organizational skills.
• Strong problem-solving skills and the ability to operate efficiently and effectively under pressure.
• Flexible to travel and work shifts/weekends as needed.

IBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs-covering you and your family.

Approximate Salary Range: $90,000 - $118,000

Variable Pay: Profit sharing, time-based compensation, "above & beyond" award, referral rewards

Core Benefits (100% employer-paid):

• Life & AD&D Insurance (1x annual salary)
• Short/Long-Term Disability (80% / 60% of pay)
• Medical, Dental, Vision premium subsidies
• Health Savings Accounts / Health Reimbursement Accounts contributions
• Wellness incentives (up to $500/year)
• 401(k) match (up to 4%)
• 10 weeks full paid Parental Leave
• Paid time off: 7 personal + 10 PTO days (first year)
• Tuition reimbursement & development support
• Emergency travel & employee assistance

Optional Benefits: Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts.