Hyland Software

Overview

Sales Solution Engineer

United States | Remote (Preference West Coast)

About the Role

Hyland is looking for a dynamic and technically savvy Sales Solution Engineer to join our sales team. In this role, you will provide technical and industry expertise throughout the pre-sales process, partnering closely with customers to understand their needs, craft innovative solution strategies, and demonstrate the power of Hyland's platform. If you're a trusted advisor who thrives on solving complex challenges and loves being at the intersection of technology and business, this role is for you.

Technology Tools

• Languages & Frameworks: Java/J2EE, .NET, JavaScript
• Integration Standards: REST/SOAP/ESB
• Platforms: Enterprise Content Management (ECM) Platforms
• Internal Toolsets: Hyland Software Toolsets

Your Role Responsibilities — Here's What You'll Do

• Act as the technical lead for multiple, complex customer engagements, applying deep expertise in Hyland's solutions and/or relevant verticals to consult with customers, identify technical needs, establish requirements, and formulate winning solution strategies.
• Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders to drive validation, buy-in, and confidence in Hyland's platform.
• Operate as a recognized expert in ECM, vertical markets, and the technical intricacies of solutions; serve as a liaison to other departments and contribute as an innovative thought leader to the overall growth and quality of the team.
• Provide technical responses for RFPs and develop internal documentation standards to ensure consistency and adherence to process.
• Coordinate seamlessly with global services to transition key customer information, remaining actively involved to ensure a smooth handoff and continued customer success.
• Mentor, coach, train, and provide feedback to team members; partner with development to advocate for solution enhancements and present at trade shows, conferences, and events.

Role Essentials — What You Bring

• Bachelor's degree or an equivalent combination of education and experience.
• Demonstrated experience as a Sales Solution Engineer with expertise in technical sales and a relevant industry or technology.
• Significant experience with Enterprise Content Management (ECM) and software implementation methodologies.
• Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB.
• Up to 60% travel time required.

What We'd Like to See — Preferred Skills

• Driven to learn and stay current professionally, including keeping up to speed on AI-centric models and emerging technologies.
• Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to a variety of audiences.
• Excellent collaboration and communication skills — able to speak and write with ease, clarity, and impact, using a style appropriate to the subject and audience.
• Creative problem-solver with the ability to leverage Hyland's software toolsets to develop innovative solutions for customers.
• Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment.
• 3+ years hands on experience selling techical related services

Benefits

• 401(k) Retirement Savings
• Flexible Schedule
• Paid Time Off
• Medical, Dental & Vision
• Volunteer Paid Time Off
• Wellness Reimbursement
• Paid Parental Leave
• Sabbatical Program