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60 Hydrite Customer Service Representative Jobs Hiring Near You

Hydrite

Customer Experience Representative

Brookfield, WI

$15 - $20.50/hr

... for Hydrite customers as it relates to order fulfillment from initial order through delivery of ... services insurance, scholarship awards for children of employees, summer picnic, community giving ...

Hydrite

Customer Experience Representative

Brookfield, WI

$15.25 - $20.50/hr

... for Hydrite customers as it relates to order fulfillment from initial order through delivery of ... services insurance, scholarship awards for children of employees, summer picnic, community giving ...

Hydrite

Customer Experience Representative

Brookfield, WI

$15.25 - $20.50/hr

... for Hydrite customers as it relates to order fulfillment from initial order through delivery of ... services insurance, scholarship awards for children of employees, summer picnic, community giving ...

Hydrite

Customer Experience Representative

Brookfield, WI · On-site

$15.25 - $20.50/hr

... for Hydrite customers as it relates to order fulfillment from initial order through delivery of ... services insurance, scholarship awards for children of employees, summer picnic, community giving ...

Hydrite

Transportation Supervisor

Oshkosh, WI · On-site

... services to internal and external customers * Performs duties outlined in relevant SOPs and all other duties as assigned * As representatives of Hydrite, all employees are required to conduct ...

Hydrite

Transportation Supervisor

Oshkosh, WI

... services to internal and external customers * Performs duties outlined in relevant SOPs and all other duties as assigned * As representatives of Hydrite, all employees are required to conduct ...

Hydrite

Transportation Supervisor

Oshkosh, WI

... services to internal and external customers * Performs duties outlined in relevant SOPs and all other duties as assigned * As representatives of Hydrite, all employees are required to conduct ...

Hydrite

Transportation Supervisor

Oshkosh, WI

... services to internal and external customers * Performs duties outlined in relevant SOPs and all other duties as assigned * As representatives of Hydrite, all employees are required to conduct ...

Hydrite

Field Service Specialist

Cheyenne, WY

In addition, this individual will help support the corporate concept of total customer satisfaction ... reps * Install, maintain and repair feed systems such as metering pumps and polymer dilution ...

Hydrite

Field Service Specialist

Fort Morgan, CO · On-site

$65K - $75K/yr

In addition, this individual will help support the corporate concept of total customer satisfaction ... reps * Install, maintain and repair feed systems such as metering pumps and polymer dilution ...

Hydrite

Field Service Specialist

Fort Morgan, CO

$65K - $75K/yr

In addition, this individual will help support the corporate concept of total customer satisfaction ... reps * Install, maintain and repair feed systems such as metering pumps and polymer dilution ...

Hydrite

Field Service Specialist

Fort Morgan, CO

$65K - $75K/yr

In addition, this individual will help support the corporate concept of total customer satisfaction ... reps * Install, maintain and repair feed systems such as metering pumps and polymer dilution ...

Hydrite

Field Service Specialist

Cheyenne, WY · On-site

In addition, this individual will help support the corporate concept of total customer satisfaction ... reps * Install, maintain and repair feed systems such as metering pumps and polymer dilution ...

Hydrite

Field Service Specialist

Cheyenne, WY

In addition, this individual will help support the corporate concept of total customer satisfaction ... reps * Install, maintain and repair feed systems such as metering pumps and polymer dilution ...

Hydrite

Bulk Tanker Driver

Waterloo, IA · On-site

$24.75 - $28.50/hr

... to our customers. This position will uphold the Hydrite "Standards of Excellence" through ... services insurance, scholarship awards for children of employees, summer picnic, community giving ...

Hydrite

Food Program Manager

Omaha, NE · On-site

JOIN A TOP WORKPLACE - Food Program Manager The primary purpose of this position is to provide consultative service to Hydrite's sanitation customers within the Food Industry. The secondary purpose ...

Hydrite

Food Program Manager

Omaha, NE

JOIN A TOP WORKPLACE - Food Program Manager The primary purpose of this position is to provide consultative service to Hydrite's sanitation customers within the Food Industry. The secondary purpose ...

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Hydrite Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is it like to work at Hydrite?

Hydrite is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic work environment where employees can grow and contribute to the organization's success.

As a leading manufacturer of specialty chemicals and cleaning products, Hydrite operates with a strong focus on quality, safety, and regulatory compliance, employing a diverse team of professionals in various roles, including research and development, production, and sales.

Working at Hydrite may appeal to candidates seeking a challenging and rewarding career in a rapidly evolving industry, with opportunities for professional development, teamwork, and contributing to the company's mission of providing high-quality products and services to customers.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Hydrite?
What are the most popular categories at Hydrite?
Infographic showing various Customer Service Representative job openings at Hydrite in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
Customer Experience Representative

Customer Experience Representative

Hydrite

Brookfield, WI

$15 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Hydrite Chemical rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

74th of 88 rated chemical manufacturers

Job description

WHO WE ARE
We are a company where people matter.
We are family driven.
We are financially strong.
And we are looking for problem-solvers to join our growing team.
BENEFITS
  • 1st Shift, in-office Monday to Friday
  • Up to 10% Retirement Contribution
  • $600 per Year Wellness Incentive
  • Two Weeks Starting Paid Time Off
  • Medical, Dental, and Vision - Eligible first day of the month following hire date.
JOIN A TOP WORKPLACE - https://www.youtube.com/watch?v=7nlFHnnfvhk
Customer Experience Representative
The primary purpose of this position is to provide best-in-class experience for Hydrite customers as it relates to order fulfillment from initial order through delivery of product. This role directly interfaces with customers and is responsible for addressing customer needs and issue resolution by partnering with cross functional teams, including sales, transportation, procurement, and operations.
Primary responsibilities include:
  • Provide a high level of customer support primarily via email and phone to ensure timely and accurate order fulfillment including order entry, inventory availability, lead-time management, and tracking.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Utilize independent judgement and problem-solving skills to resolve inquiries and/or discrepancies.
  • Manage and monitor ordering patterns based on seasonality and/or past trends while providing order suggestions to sales.
  • Field new customer inquiries while elevating and elevating viable prospects.
  • Process all incoming inquires promptly and to the highest level of accuracy.
  • Drive process efficiency and customer experience continuous improvement efforts.
  • Proactively monitor open orders and communicate foreseen delays (late, notification, resolve, backorders, past due).
  • Customer inquiry resolution.
  • Identify and escalate priority issues to the appropriate channels.
  • Manage assigned accounts and unique customer requirements in accordance with SOPs.
  • Aligns cross-functionally with warehouse(s) and operations to confirm product availability.
  • All other duties as assigned.
REPORTING STRUCTURE
  • This position reports to the Customer Experience Supervisor.
PREFERRED EXPERIENCE
  • High school diploma or equivalent required. college degree strongly preferred.
  • Minimum of 4 years of experience in related role required in lieu of college degree.
  • Accuracy and strong attention to detail required.
  • Possess energy, initiative, enthusiasm, cooperation while exercising good judgment and discretion.
  • Teamwork, adaptability, and strong problem-solving skills.
  • Strong computer skills and proficiency in Microsoft Office Suite required.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong understanding and demonstration of Emotional Intelligence (EI).
  • Must be driven, organized, and self-motivated with the ability to multi-task effectively with uncompromising dedication to quality.
  • Knowledge of ERP/CRM databases preferred, Infor experience a plus.
ADDITIONAL BENEFITS
Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA
  • LinkedIn: linkedin.com/company/hydrite-chemical-co-
  • Facebook: facebook.com/hydrite
  • YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI

Learn more about Hydrite on our website: www.hydrite.com/careers

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