IT Help Desk Associate - tier 1 technical support Associate - serving as a primary resource for resolving technology issues, managingIT assets, supportinng Microsoft 365 and Business applications ...
New
60 Homeland Information Technology Associate Jobs Hiring Near You
IT Help Desk Associate - tier 1 technical support Associate - serving as a primary resource for resolving technology issues, managingIT assets, supportinng Microsoft 365 and Business applications ...
New
IT Associate
Monroe, NC · On-site
Position Overview As an IT Associate, your role involves providing day-to-day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and ...
IT Associate
Monroe, NC · On-site
Position Overview As an IT Associate, your role involves providing day-to-day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and ...
The Level 1 IT Associate is an entry-level professional who supports various IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications installations and ...
The Level 1 IT Associate is an entry-level professional who supports various IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications installations and ...
Information Technology Associate
San Bruno, CA · On-site
$108K - $133K/yr
About the Role Under general direction, the Information Technology Associate provides professional, technical, and analytical support for the City's computer hardware, software, network, and ...
Information Technology Associate
San Bruno, CA · On-site
$108K - $133K/yr
About the Role Under general direction, the Information Technology Associate provides professional, technical, and analytical support for the City's computer hardware, software, network, and ...
The Level 3 IT Associate is a proficient professional who supports a wide range of IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications ...
The Level 3 IT Associate is a proficient professional who supports a wide range of IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications ...
IT Associate
Hawthorne, NY · On-site
$65K/yr
Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...
IT Associate
Hawthorne, NY · On-site
$65K/yr
Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...
IT Associate
Rochester, NY · On-site
$20 - $23/hr
Description TEKsystems' client in Rochester NY is looking to hire a IT Associate on a contract to hire basis. This role supports day-to-day technology operations with an emphasis on end-user ...
IT Associate
Rochester, NY · On-site
$20 - $23/hr
Description TEKsystems' client in Rochester NY is looking to hire a IT Associate on a contract to hire basis. This role supports day-to-day technology operations with an emphasis on end-user ...
IT Associate I
Saint Johnsbury, VT · On-site
$22 - $26.88/hr
As an IT Associate I, you will play a key role in ensuring that staff across multiple programs have the technology and support they need to serve individuals and families effectively. NKHS is a 501(c ...
IT Associate I
Saint Johnsbury, VT · On-site
$22 - $26.88/hr
As an IT Associate I, you will play a key role in ensuring that staff across multiple programs have the technology and support they need to serve individuals and families effectively. NKHS is a 501(c ...
IT Associate
Monroe, NC · On-site
Position Overview As an IT Associate, your role involves providing day-to-day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and ...
IT Associate
Monroe, NC · On-site
Position Overview As an IT Associate, your role involves providing day-to-day operational support for existing infrastructure services and desktop systems. This includes tasks such as backup and ...
IT Associate I
$22 - $26.88/hr
As an IT Associate I, you will play a key role in ensuring that staff across multiple programs have the technology and support they need to serve individuals and families effectively. NKHS is a 501(c ...
IT Associate I
$22 - $26.88/hr
As an IT Associate I, you will play a key role in ensuring that staff across multiple programs have the technology and support they need to serve individuals and families effectively. NKHS is a 501(c ...
Information & Technology Associate
City Of Industry, CA · On-site
$25 - $30/hr
The IT Associate will serve as a first point of contact for IT-related issues, assisting with ticket management, Point of Sale (POS) support, software troubleshooting, hardware troubleshooting, and ...
Information & Technology Associate
City Of Industry, CA · On-site
$25 - $30/hr
The IT Associate will serve as a first point of contact for IT-related issues, assisting with ticket management, Point of Sale (POS) support, software troubleshooting, hardware troubleshooting, and ...
The IT Associate will serve as a first point of contact for IT-related issues, assisting with ticket management, Point of Sale (POS) support, software troubleshooting, hardware troubleshooting, and ...
Quick apply
The IT Associate will serve as a first point of contact for IT-related issues, assisting with ticket management, Point of Sale (POS) support, software troubleshooting, hardware troubleshooting, and ...
IT Associate
New York, NY · On-site
$75K - $80K/yr
WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.
IT Associate
New York, NY · On-site
$75K - $80K/yr
WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.
IT Associate
Pittsburg, KS · On-site
The Onsite IT Coordinator supports and maintains the organization's onsite technology infrastructure by providing hands-on technical support, troubleshooting issues, installing and maintaining ...
IT Associate
Pittsburg, KS · On-site
The Onsite IT Coordinator supports and maintains the organization's onsite technology infrastructure by providing hands-on technical support, troubleshooting issues, installing and maintaining ...
IT Associate TS/SCI
$80K - $160K/yr
ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you ... areas of national defense, homeland and cyber security. TENICA provides knowledgeable and ...
IT Associate TS/SCI
$80K - $160K/yr
ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you ... areas of national defense, homeland and cyber security. TENICA provides knowledgeable and ...
IT Associate
Pittsburg, KS · On-site
The Onsite IT Coordinator supports and maintains the organization's onsite technology infrastructure by providing hands-on technical support, troubleshooting issues, installing and maintaining ...
IT Associate
Pittsburg, KS · On-site
The Onsite IT Coordinator supports and maintains the organization's onsite technology infrastructure by providing hands-on technical support, troubleshooting issues, installing and maintaining ...
Posting Details Position Information Job Title Part-Time Information Technology Associate Candidate will work as part of a team to respond to IT support requests from students, faculty and staff that ...
Posting Details Position Information Job Title Part-Time Information Technology Associate Candidate will work as part of a team to respond to IT support requests from students, faculty and staff that ...
Information Technology Associate - Telework Hybrid
Sacramento, CA · On-site
$4.9K - $8.7K/mo
INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-529474 Position #(s): 525-710-1401-097 Working Title:
Information Technology Associate - Telework Hybrid
Sacramento, CA · On-site
$4.9K - $8.7K/mo
INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-529474 Position #(s): 525-710-1401-097 Working Title:
Information Technology Associate - Telework Hybrid
Sacramento, CA · On-site
$4.9K - $8.7K/mo
Under the direction of the Information Technology Manager I, the Information Technology Associate (ITA), will perform the duties related to, but not limited to a variety of tasks in support of ...
Information Technology Associate - Telework Hybrid
Sacramento, CA · On-site
$4.9K - $8.7K/mo
Under the direction of the Information Technology Manager I, the Information Technology Associate (ITA), will perform the duties related to, but not limited to a variety of tasks in support of ...
Information Technology Associate Faculty
Everett, WA · On-site
$19K/mo
Associate Faculty Division: Instruction Department: Information Technology Opening Date: 11/19/2025 Bargaining Unit: AFT First review date (applicant screening begins):: 12/03/2025 We are committed ...
Information Technology Associate Faculty
Everett, WA · On-site
$19K/mo
Associate Faculty Division: Instruction Department: Information Technology Opening Date: 11/19/2025 Bargaining Unit: AFT First review date (applicant screening begins):: 12/03/2025 We are committed ...
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Posted 2 days ago
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Job description
IT Help Desk Associate - tier 1 technical support Associate - serving as a primary resource for resolving technology issues, managingIT assets, supportinng Microsoft 365 and Business applications, maintaining documentation, and assisting with technology initiatives for the organization. After initial training - (few weeks); this position will become a hybrid role.
- Tier 1 Support – Provide tier 1 technical support to users via Zoom, email, and in-person for hardware, software, and technology-related issues. Deliver timely, professional, and customer-focused support while maintaining a positive user experience.
- Software Troubleshooting – Diagnose and resolve software issues across Windows 11, Microsoft 365 applications, SharePoint, Zoom, Salesforce, iOS, Android and other approved business applications. Perform basic account administration and user support as needed.
- Hardware Support – Address hardware issues involving laptops, monitors, printers, docking stations, and other computer accessories. Perform setup, troubleshooting, upgrades, replacements, and basic maintenance.
- Support Tracking – Document all support requests, resolutions, and recurring issues in the IT support system. Monitor trends and recommend improvements to enhance service delivery and user satisfaction.
- User Training & Technology Adoption – Support staff in adopting technology by providing training, troubleshooting assistance, best-practice guidance, and maintaining user-facing instructional materials.
Asset Management
- Maintain accurate records of IT assets including laptops, monitors, docking stations, and related equipment. Track assignments, inventory levels, and lifecycle replacements.
- Coordinate repairs, replacements, and maintenance of hardware with external vendors. Assist with obtaining quotes and managing purchasing requests. Maintain positive vendor relationships and ensure timely follow-up on open issues.
- Manage the packing, shipping, receiving, and distribution of computer equipment and technology assets. Serve as primary contact for organizational UPS account administration and related shipping activities.
- Manage, maintain, and support AV technology used in conference rooms, meetings, presentations, events, and external engagements, including displays, webcams, microphones, computers, and related equipment.
- Assist with employee onboarding and offboarding processes, including equipment assignments, account setup, access management, recovery of assets, and related documentation.
Documentation and Record Keeping:
- Operating Systems & Application Maintenance – Install, configure, update, and maintain Windows 11 operating systems and approved software applications.
- Network Troubleshooting – Assist with basic network troubleshooting, connectivity issues, printer support, wireless access issues, and related infrastructure troubleshooting.
- Documentation & Training Resources – Create, maintain, and update IT documentation, system procedures, user guides, quick-reference materials, and training resources to support staff and technology operations.
- Microsoft 365 & SharePoint Administration – Assist with administration and support of Microsoft 365 services, including user accounts, licensing, groups, SharePoint sites, permissions, document libraries, and troubleshooting.
- Salesforce Support – Assist with Salesforce administration, interface updates, user support, reporting assistance, and troubleshooting.
About Michael Aaron Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Boca Raton, FL, US
Year founded
2012