28 Homebound Customer Experience Manager Jobs Hiring Near You

About Us:

Homebound is on a mission to make it possible for anyone, anywhere, to build a home using technology. Created by an experienced team of construction, real estate, design, and technology experts, Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home.

We've created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live, select a home plan that's perfect for them, then personalize and buy it, all online. Homebound has raised $150M in capital from leading venture capitalists like Google, Khosla, Thrive Ventures, and we're scaling quickly in places like Texas, Colorado and Florida. Come build your future with us.

About The Role:

Homebound is seeking high energy and organized Sales Development Representatives to seek and engage individuals that are in the market to sell, rebuild, or buy a new home, through outbound prospecting methods including phone, email, LinkedIn and traditional outreach.

Whether prospects want to sell their property, need to rebuild their homes due to a natural disaster, or are looking to custom build a new home, SDRs will focus their energy on effectively communicating Homebound's value props and building relationships with customers, with the ultimate goal of connecting them with one of our Land Acquisition Agents or Account Executives for a meeting. Ultimately, SDRs are responsible for boosting sales and contributing to Homebound's rapid growth.

This role can be based out of Dallas - TX, Houston - TX, Tampa - FL, or Los Angeles, CA.

• Contact potential clients through cold calls, emails, LinkedIn, and other methods

• Schedule in-person meetings (or phone calls) for Land Acquisition Agents/Account Executives

• Work closely with Land Acquisition Agents and Account Executives to ensure meeting hand-off successfully occurs

• Act as the subject matter expert on homebuilding, providing prospects with peace of mind that Homebound is unlike any company in the industry

• Qualify inbound leads from marketing campaigns, demo requests, emails/calls, etc.

• Present Homebound's value props in a clear and concise manner

• Proactively identify potential prospects and find contact information using prospecting software

• Diligently update Salesforce, ensuring our CRM system stays up-to-date with correct information

• Have full knowledge of target prospect base and manage an ongoing prospect pipeline

• Report to sales leadership on numbers including outreach, connected calls, meetings scheduled, etc.

• You have excellent verbal and written communication skills and enjoy interacting with people via phone, email and social media to articulate ideas and gain their trust, and have experience drafting clear communications that demonstrate attention to detail.

• You have experience as an outbound prospector, including making cold calls, sending emails, and prospecting using tools like LinkedIn.

• You have a track record of personal accountability, and a high standard of integrity and professionalism.

• You've demonstrated resilience and a desire to succeed in the face of new and/or unforeseen challenges.

• You are a team-player with a strong desire to help enforce and improve internal processes.

• A desire to learn, grow and get in on the ground floor of a company that is changing how homeowners build homes

• You are receptive to feedback, with the willingness to learn and embrace continuous improvement

• Bachelor's Degree with 1-2+ years of experience in a sales-related role

• Background in homebuilding, real estate or construction sales is a bonus!

Compensation and Benefits at Homebound:

At Homebound, we care for our teammates by supporting their physical, mental, and financial wellbeing through a comprehensive benefits program.

Industry competitive pay, including equity in the company for all Homebounders

Robust health, dental and vision insurance package options for both you and your dependents

Company provided 401(k)

Flexible PTO policy

Paid Parental Leave

Hourly Rate: $24.04/Hour

Total On-Target Earnings: $75,000 (uncapped commission)

Our Commitment:

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.To apply, please submit an application with your resume on the Career's page.

Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Our Compensation Philosophy:

Our salary ranges are determined by role, level, and location. Please note that the salary range displayed on each job posting may vary by state. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter will share more about the specific salary range for your preferred location during the hiring process. Please note that each job posting includes a general description of any other compensation offered for the position in addition to the salary range displayed on the job posting. You can find information about our benefits here.