Front Desk Agent
$13.50 - $17.25/hr
Able to stand for long periods and work weekends Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to Keystone at the ...
3 Holiday Inn Jobs Hiring in Indiana
Front Desk Agent
$13.50 - $17.25/hr
Able to stand for long periods and work weekends Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to Keystone at the ...
Front Desk Agent
Indianapolis, IN · On-site
$15 - $16/hr
Able to stand for long periods and work weekends ABOUT THE COMPANY Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close ...
Quick apply
Front Desk Agent
Indianapolis, IN · On-site
$15 - $16/hr
Able to stand for long periods and work weekends ABOUT THE COMPANY Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close ...
Front Desk Agent
Carmel, IN · On-site
$15 - $16/hr
Able to stand for long periods and work weekends Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to Keystone at the ...
Front Desk Agent
Carmel, IN · On-site
$15 - $16/hr
Able to stand for long periods and work weekends Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to Keystone at the ...
Holiday Inn Jobs Information
What is it like to work at Holiday Inn?
Holiday Inn is a hospitality company that values providing exceptional guest experiences and fostering a culture of warmth, inclusivity, and teamwork. As a global hotel chain, Holiday Inn offers a diverse and dynamic work environment with opportunities to collaborate with colleagues from various backgrounds and departments, from front desk and housekeeping to food and beverage services. Working at Holiday Inn may appeal to individuals who are passionate about delivering outstanding customer service, enjoy working in a fast-paced environment, and are eager to develop their skills in the hospitality industry.
Do workers at Holiday Inn get paid breaks?
Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.
67% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.
Does Holiday Inn pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and May 2026.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and May 2026.
At Holiday Inn, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.
Do part-time workers get paid time off at Holiday Inn?
Most people who work part-time don’t get paid time off.
71% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between May 2025 and May 2026.
71% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Holiday Inn affordable enough for their workers?
Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and March 2026.
81% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at Holiday Inn?
Some people get paid time off from work.
47% of people say they don’t get paid time off.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and May 2026.
47% of people say they don’t get paid time off.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 63 people who took the Breakroom Quiz between May 2025 and May 2026.
- 89% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 2% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 63 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at Holiday Inn worry about hours?
Some people worry about getting enough hours.
46% of people report they worry about getting enough hours.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.
46% of people report they worry about getting enough hours.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Holiday Inn workers get to choose the shifts they work?
Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.
71% report that they have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for Holiday Inn workers to change shifts?
Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to get time off at Holiday Inn?
Some people find it hard to get time off.
55% of people report it’s hard to get time off.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.
55% of people report it’s hard to get time off.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.
Do Holiday Inn managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.
Do jobs at Holiday Inn spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at Holiday Inn?
Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and May 2026.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and May 2026.
Is a Holiday Inn job good for students?
Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.
85% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.
Is working at Holiday Inn good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Holiday Inn feel treated with respect by their managers?
Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and May 2026.
76% of people say they’re treated with respect by their managers.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Holiday Inn get to take their breaks without interruption?
Only some people get breaks without interruption.
54% of people report that their breaks get interrupted.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and May 2026.
54% of people report that their breaks get interrupted.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and May 2026.
Is it stressful to work at Holiday Inn?
Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and May 2026.
78% of people say they often feel stressed out at work.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Holiday Inn enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.
80% of people report they enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Holiday Inn recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and May 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get enough training when they start at Holiday Inn?
Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and May 2026.
49% of people report they didn’t get enough training when they started working here.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get support to advance at Holiday Inn?
Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and May 2026.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people think Holiday Inn’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and May 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers feel well informed about how Holiday Inn is doing?
Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and May 2026.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 83 people who took the Breakroom Quiz between June 2025 and May 2026.
What are popular cities in Indiana for Holiday Inn jobs?
What are the most popular jobs at Holiday Inn?
What are the most popular categories at Holiday Inn?
What are popular roles in Indiana?
$13.50 - $17.25/hr
Other
Dental, Vision, PTO
Posted 16 days ago
Holiday Inn rating
5.2
Based on 164 frontline employees who took The Breakroom Quiz
81st of 105 rated hotels
Job description
DESCRIPTION
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to Keystone at the Crossing, Lucas Oil Stadium, Bankers Life Fieldhouse, Indianapolis Zoo, Indiana State Museum and the Indiana State Fairgrounds. Also, the Indianapolis Motor Speedway, home of the Indy 500, and Grand Park Sports Campus are just a short drive away. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2025.
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
- MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
- Paid Holiday for Full Time/Part Time - Upon hire
- Paid Time Off for Full Time/Part Time - 6 Months of Service
- Nationwide Employee Stay Discounts for Hotel Brand
- Greet and assist guests during arrival and departure
- Process payments and issuing room keys
- Respond promptly to guest questions and concerns
- Coordinate with housekeeping and maintenance
- Maintain accurate reservation records
- High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software
- Ability to understand and follow directions
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve
- Able to stand for long periods and work weekends
Pennsylvania Parkway Hotel Partners LLC dba Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to Keystone at the Crossing, Lucas Oil Stadium, Bankers Life Fieldhouse, Indianapolis Zoo, Indiana State Museum and the Indiana State Fairgrounds. Also, the Indianapolis Motor Speedway, home of the Indy 500, and Grand Park Sports Campus are just a short drive away. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2025.
What Holiday Inn employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Holiday Inn
Sourced by ZipRecruiter
Holiday Inn is a renowned hotel brand that operates worldwide and is part of the InterContinental Hotels Group (IHG). It was founded in 1952 and has since become one of the most recognizable names in the hospitality industry. Holiday Inn hotels are known for their comfortable accommodations and excellent customer service. They cater to both leisure and business travelers, offering a range of amenities and services to meet their needs. Holiday Inn hotels typically feature well-appointed rooms, on-site restaurants, meeting and event spaces, fitness centers, and sometimes swimming pools. The brand has different variations to cater to various segments of the market. For example, Holiday Inn Express is a more budget-friendly option, offering limited services but still providing a comfortable stay. On the other hand, Holiday Inn Resort properties are situated in popular vacation destinations and offer additional amenities such as pools, beach access, and family-friendly activities. Holiday Inn has a loyalty program called IHG Rewards Club, which allows guests to earn points for their stays and redeem them for various rewards, including free nights at Holiday Inn and other IHG properties. The brand's commitment to quality and consistency has earned it a strong reputation over the years. Holiday Inn hotels are located in numerous countries, making it a popular choice for travelers seeking reliable accommodations around the world. In recent years, Holiday Inn has also embraced sustainability initiatives, implementing energy-saving practices and environmentally friendly measures to reduce its carbon footprint.
Industry
Traveler accommodation and public relations agencies
Company size
1,001 - 5,000 Employees
Headquarters location
Atlanta, GA, US