60 Hid Global Customer Service Representative Jobs Hiring Near You

An Amazing Career Opportunity for a Sales Development Representative, PKIaaS - East!! 

Location: Remote, US (East Coast or ability to work Eastern hours)

Job ID: 46843

The Sales Development Representative is responsible for supporting Demand Generation and Pipeline Development functions of the PKI Direct Sales Team. This is accomplished through outbound contact with prospective customers and the effective use of the tools provided. This position works closely with Territory Sales Managers and is regionally focused. 

Who are we? 

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identity and Access Management Solutions (IAMS): 

HID Global IAM products protect more than 85 million user identities. 

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale. 

Are you ready to make a difference? Join us and help shape the future of security. 

As our Sales Development Representative, PKIaaS, you'll support HID's success by: 

• Prospecting & cold calling potential new business organizations.
• Building pipeline through the scheduling of prospective customer appointments.
• Qualifying prospects through meaningful data gathering.
• Supporting the Regional Sales Managers in building pipeline and scheduling client meetings.
• Effectively communicating with prospective customers through both verbal and written communication methods.
• Driving demand generation activities to build a robust sales pipeline.
• Identifying and qualifying new business opportunities.
• Exceeding quarterly and annual revenue targets.
• Developing and executing outreach strategies to engage potential customers.
• Collaborating with RSM team to develop and execute a comprehensive regional business plan.
• Maintaining an updated and accurate forecast in CRM (Salesforce.com).
• Working closely with pre-sales & post-sales teams to ensure seamless customer experience.
• Effective communications / detailed follow up with Regional Sales Managers.
• Proficiently using all available tools, including Salesforce.com, Auto Dialer, Cadences, ZOOM info, LinkedIn and LinkedIn Sale Navigator among others.
• Targeting key prospect lists to establish relationships, set appointments and create opportunities.
• Conducting weekly reviews with the Director on individual progress and meetings set.
• Achieve prescribed goals of number of contacts and number of set appointments weekly.

Your Experience and Background include:  

• BS/BA degree or equivalent education plus relevant industry work experience.
• 1-3 years of experience in a sales or business development role, preferably in the technology or enterprise software industry.
• Mastery of CRM software such as Salesforce.com.
• Hunter mentality with a track record of identifying and qualifying new business opportunities.
• Exceptional interpersonal communication skills specific to field sales presentations and software demonstrations.
• Self-motivated with superb organizational skills.

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.

The base salary in the United States is $61,280 to $68,800. The OTE is up to $86,000.

This opportunity may be open to flexible working arrangements.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go - without having to think about it.  
When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal