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Herff Jones
Herff Jones

52 Herff Jones Production Associate Jobs Hiring Near You

HERFF JONES

Warehouse Lead

Arcola, IL · On-site

$21 - $24/hr

Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements ... Participate in the hiring process and train new associates in your department. * Advise on written ...

Herff Jones

Forklift Driver II

Indianapolis, IN · On-site

$21/hr

Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements ... associates are treated with respect and dignity. Any employment agency, person or entity that ...

HERFF JONES

Global Supplier Manager

Indianapolis, IN · On-site

Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements ... associates are treated with respect and dignity. Any employment agency, person or entity that ...

Herff Jones

Accounts Payable Supervisor

Indianapolis, IN · On-site

$75K/yr

Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames ... Associate Degree in Accounting encouraged to apply * Proficient in Microsoft Word, Excel & Outlook ...

Herff Jones

Accounts Payable Supervisor

Indianapolis, IN · On-site

$75K/yr

Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames ... Associate Degree in Accounting encouraged to apply * Proficient in Microsoft Word, Excel & Outlook ...

HERFF JONES

Accounts Payable Supervisor

Indianapolis, IN · On-site

$75K/yr

Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames ... Associate Degree in Accounting encouraged to apply * Proficient in Microsoft Word, Excel & Outlook ...

Herff Jones

Assistant Plant Manager

Warwick, RI · On-site

$125K/yr

... associates are treated with respect and dignity. Any employment agency, person or entity that ... Herff Jones' products include class rings and jewelry, caps and gowns, diplomas, frames ...

HERFF JONES

Assistant Plant Manager

Warwick, RI · On-site

$125K/yr

... Herff Jones, we are committed to celebrating milestones and inspiring achievement for students across the country. As a trusted leader in graduation and educational products for over 100 years, we ...

Herff Jones

Assistant Plant Manager

Warwick, RI · On-site

$125K/yr

... associates are treated with respect and dignity. Any employment agency, person or entity that ... Herff Jones' products include class rings and jewelry, caps and gowns, diplomas, frames ...

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Herff Jones Jobs Information

Do workers at Herff Jones get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Herff Jones pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and August 2026.

Is the health insurance from Herff Jones affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Herff Jones?

Some people get paid time off from work.
44% of people say they don’t get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and August 2026.

Do workers at Herff Jones worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.

Do Herff Jones workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at Herff Jones?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Herff Jones managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do jobs at Herff Jones spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to take sick days at Herff Jones?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at Herff Jones good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2026.

Do people at Herff Jones feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Herff Jones get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Herff Jones?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Herff Jones enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Herff Jones recommend working with their team?

Not many people recommend working with their team.
79% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Herff Jones?

Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Herff Jones?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Herff Jones’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Herff Jones is doing?

Most people don’t feel well informed about how the company is doing.
85% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Production Associate jobs?

What are the most popular jobs at Herff Jones?

What are the most popular categories at Herff Jones?

Infographic showing various Production Associate job openings at Herff Jones in the United States as of August 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Temporary. Highlights an 100% Physical job distribution.

Product Account Specialist III

HERFF JONES

Indianapolis, IN • On-site

$23 - $24/hr

Full-time

Re-posted 5 hours ago

Herff Jones rating

6.8

Company rating: 6.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 62 rated fashion and textile manufacturers

Job description

Position Title: Product and Account Specialist III
Location: 4501 W. 62nd St, Indianapolis, IN 46268 (Indy Admin Building)
Starting Pay for position: $23.00 - $24.00
JOIN OUR TEAM!
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com.
Your Opportunity:
The Product and Account Specialist provide customer service and sales support for assigned U.S. business areas, and Herff Jones scholastic/collegiate sales representatives. Because the business is cyclical, the specialist will learn multiple areas of the operation throughout the year-round planning and sales cycle. Success in this role requires a strong service focus, accurate order management, clear communication, and the ability to balance competing priorities.
Standard hours are Monday through Friday, 8:00 a.m. to 4:45 p.m. Hours may vary as needed, during peak season including Saturdays, if necessary to meet customer demand.
What We Want You to Accomplish:
  • First 30 Days and on:
    • Be in complete learning mode gaining knowledge from job aids and SOP (standard operating procedures), and senior team members to become productive as quickly as possible.
    • Build relationships with scholastic/collegiate product specialists, to support the needs of our customers.
    • Gain a high-level understanding of the flow of products and department processes.

First 90 days:Build initial relationships with internal customers and sales partners in your assigned territory.Become proficient in performing basic operations in our ticketing and phone systems independently, or with little oversightDemonstrate strong understanding of SOPs and job aids, requiring minimal guidance.
First 120 daysDeepen relationships with sales partners and customers -by this time, you should be able to anticipate many of their needs - in your assigned territory.
    • Demonstrated ability in performing intermediate operations in our OM (Order Manager), Customer Text Portal, and ERP system (Oracle), to meet or exceed customer needs.
    • Proactively flag trends or recurring issues and contribute to process improvements

What You'll Be Doing Daily:
  • Coordinate product design and setup specifications among Account Managers, Sales Representatives, schools/customers, and Production Personnel for artwork, composition, tooling, and samples.
  • Proactively contact Sales Representatives and keep them informed of account status, order readiness, order progress, confirmed order details, shipping updates, and delivery information.
  • Manage announcement unit volume for assigned territories by coordinating with customers, Sales Representatives, and Production Personnel from order receipt through final delivery.
  • Handle multi-channel inbound communications - phone, email, OM, ticketing system (Zendesk), chat - while meeting or exceeding stated Service Levels ("24 & 2").
  • Maintain positive, professional communication and working relationships with schools/customers, Sales Representatives, and internal personnel by responding promptly and following through on questions or concerns.
  • Assist the Customer Service Manager with special projects and assignments as needed.
  • Collaborate with team members to help balance workloads within the work group and support priorities assigned by the Customer Service Manager.

What You'll Bring to the Table:
  • Proven ability to communicate effectively through listening, writing, and verbal communication across all levels of an organization to support timely product delivery.
  • Previous success in account management or customer service, including managing multiple accounts with strong problem-solving and organizational skills.
  • Ability to communicate professionally and thoughtfully through email and interpersonal interactions, using influence while demonstrating care and kindness.
  • Moderate - advanced Microsoft Office skills, especially Excel, with the ability to learn new systems and technology while understanding that some work is processed manually.
  • Positive attitude and willingness to learn the complete product cycle to better support customers, including schools, administrators, and field sales representatives.

Education / Certifications Required:
  • Highschool or GED required
  • Bachelor's or associate degree preferred
  • Honorable military service will be considered on a case-by-case basis

Physical Requirements:
  • Daily activity includes but is not limited to lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting.
  • Reading, communication, math.
  • Being able to sit for long periods of time
  • Working at a computer for extended periods of time.
  • Ability to regularly lift/move up to 25lbs.
  • Ability to work alone in a relatively quiet environment

Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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