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Heartland Communications Consultants
Heartland Communications Consultants

31 Heartland Customer Service Representative Jobs Hiring Near You

Heartland

Payroll Tax Specialist

Oklahoma City, OK

Customer-service oriented, excellent phone manners and written communication skills required ... Heartland, a Global Payments Company, provides equal employment opportunities to all employees and ...

Heartland

Associate Payroll Specialist

Cleveland, OH

$22.75 - $31/hr

Provides exceptional customer service support and resolves client issues and concerns timely ... Heartland, a Global Payments Company, provides equal employment opportunities to all employees and ...

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Payroll Tax Specialist

Heartland

Oklahoma City, OK

Full-time

Re-posted 12 days ago

Job description

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.  Simply, we create meaningful technology centered experiences that enable our customers to prosper.  If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you.  If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

The Tax Specialist is part of the Tax Services Department. The primary responsibility is to provide client support for tax maintenance that may include processing complex payroll corrections, amending tax returns and working with tax agencies and clients.

 

What will you be doing?

  • Conduct research, analysis and resolution to payroll related tax notices and inquiries

  • Analyze payroll and tax data resulting in the preparation and filing of amended tax returns

  • Provide excellence in client service to internal and external clients including working directly with tax agencies

  • Review and input tax rates and/or deposit frequency changes as part of client compliance efforts

  • Identify and resolve discrepancies during payroll data extracts 

  • What are the requirements?

    • Detail oriented, with ability to focus on and comprehend numerical and financial data

    • Strong analytical, research and problem solving abilities

    • Customer-service oriented, excellent phone manners and written communication skills required

    • Ability to work under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met

    • Ability to multi task in a fast paced environment

    • Ability to work independently as well as part of a team

    • Strong organizational and communication skills

    • Proficient in Windows PC environment with accurate data entry/keyboarding skills

     

    Education/Experience

    • Associates or Bachelor’s Degree preferred

    • Previous payroll tax experience preferred, with working knowledge of payroll, wage and tax laws and regulations

    • Service bureau or multi-state tax experience preferred

    • Customer service experience preferred

    • -Or- an equivalent combination of education and/or experience

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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