ZipRecruiter

Log In

Hilton
Hilton

5 Hampton Inn Jobs Hiring in Pawtucket, RI

Hilton Worldwide Holdings

Night Auditor

Warwick, RI · On-site

$14.75 - $19.50/hr

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of ...

New

All JobsHampton Inn JobsJobs at Hampton Inn in Rhode IslandJobs at Hampton Inn in Pawtucket, RI

Hilton Jobs Information

Do workers at Hilton get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Hilton pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 78 people who took the Breakroom Quiz between February 2026 and August 2026.

At Hilton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 162 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Hilton?

Only some people who work part-time can get health insurance.
62% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Hilton?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 40 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Hilton affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 123 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Hilton?

Most people get paid time off work.
72% of people say they get paid time off.
Based on data from 81 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Hilton worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Hilton workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Hilton workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Hilton?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Hilton managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Hilton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 147 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Hilton?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Hilton job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Hilton good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Hilton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 168 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Hilton?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Hilton recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Hilton?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 80 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Hilton?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Hilton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Hilton is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

What are cities near Middletown for Hampton Inn jobs?

What are the most popular jobs at Hampton Inn?

Guest Service Representative

Hilton Worldwide Holdings

Smithfield, RI • On-site

$13 - $15.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Hilton rating

6.3

Company rating: 6.3 out of 10

Based on 758 frontline employees who took The Breakroom Quiz

56th of 108 rated hotels

Job description

As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you!
RESPONSIBILITIES

  • Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
  • Book guest hotel reservations.
  • Register guests to the hotel, verifying reservation, personal information and securing payment information.
  • Answer and route calls as appropriate; take guest messages with accuracy.
  • Promote the brand loyalty program and provide recognition and benefits to all present members.
  • Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner.
  • Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
  • Responsible for cash drawer contents and transactions during shift.
  • Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
  • Process all market and retail transactions for the guests.
  • Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
  • Maintain appropriate market inventory levels, restocking when necessary.
  • Handle confidential information, including guest records, with a high degree of integrity.
QUALIFICATIONS
  • High School Graduate or GED required.
  • Knowledge of front desk operations and procedures, guest services and hotel services.
  • Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
  • Able to work independently and desire to participate as part of a team.
  • Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
  • Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
  • Demonstrate genuine care for customers and employees.
  • Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
  • Able to work in a fast-paced environment.
BENEFITS
  • PTO with immediate accrual
  • Access 50% of your wages prior to payday
  • Discount program for car rentals, travel, entertainment, etc.
  • Hotel Discounts Worldwide
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life/AD&D and Supplemental Life Insurance
  • Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
  • Employer Sponsored Long-Term Disability Coverage
  • 401(k) with immediate match
  • Double Time for Holidays Worked
  • Health Savings Account
  • Employee Assistance Program (EAP)
  • Dependent Care FSA

What Hilton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply