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Hmart

19 H Mart Customer Service Representative Jobs Hiring Near You

H Mart

IT Help Desk Specialist

Whittier, CA · On-site

... customer service skills. • Familiarity with help desk software and remote desktop tools. • ... Hmart is an online food products company. Founded in 1982, the company is headquartered in Arcadia ...

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Hmart Jobs Information

Do workers at H Mart get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Does H Mart pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
79% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

At H Mart, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and January 2026.

Is the health insurance from H Mart affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people get paid time off at H Mart?

Most people get paid time off work.
69% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers at H Mart worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Do H Mart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for H Mart workers to change shifts?

Most people find it hard to change shifts.
89% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at H Mart?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Do H Mart managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at H Mart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to take sick days at H Mart?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Is a H Mart job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at H Mart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at H Mart get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at H Mart?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at H Mart enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at H Mart recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at H Mart?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at H Mart?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think H Mart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how H Mart is doing?

Most people don’t feel well informed about how the company is doing.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at H Mart?

What are the most popular categories at H Mart?

IT Help Desk Specialist

H Mart

Whittier, CA • On-site

Full-time

Re-posted 22 days ago

H Mart rating

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
H Mart is a company seeking an IT Help Desk Specialist to provide technical support to users. The role involves responding to inquiries, diagnosing issues, and collaborating with IT teams to resolve complex problems.
Responsibilities:
• Respond to user inquiries and provide technical support via phone, email, or in-person.
• Assist users in resolving hardware, software, and network-related issues.
• Walk users through problem-solving processes and provide step-by-step solutions
• Diagnose and troubleshoot technical issues reported by end-users.
• Escalate complex problems to the appropriate IT support teams for resolution.
• Perform root cause analysis and implement solutions to prevent recurring issues.
• Maintain accurate records of user issues, solutions provided, and other relevant information.
• Create and update knowledge base articles to facilitate self-help for end-users.
• Install, configure, and update software applications and operating systems.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Conduct routine checks and maintenance tasks to ensure system stability and security.
• Provide basic training to end-users on using hardware and software applications.
• Create and deliver user guides and tutorials for common issues.
• Collaborate with other IT support teams and departments to resolve complex issues.
• Participate in meetings and contribute to the improvement of IT processes.
Qualifications:
Required:
• Proven experience as an IT Help Desk Support or similar role.
• Knowledge of computer hardware, software, and troubleshooting techniques.
• Strong communication and customer service skills.
• Familiarity with help desk software and remote desktop tools.
• Bilingual in Korean and English.
Preferred:
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
• A degree in Computer Science, Information Technology, or a related field is preferred.
Company:
Hmart is an online food products company. Founded in 1982, the company is headquartered in Arcadia, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

What H Mart employees say

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