ZipRecruiter

Log In

Guild Mortgage

60 Guild Mortgage Collections Representative Jobs Hiring Near You

Citadel

Collections Analyst - Hybrid

Exton, PA · Hybrid

$17.75 - $24.25/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Represent Citadel as a professional * Bilingual "Spanish/English" Education * High School Education

Citadel

Collections Analyst - Hybrid

Philadelphia, PA · Hybrid

$17.75 - $24/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Represent Citadel as a professional * Bilingual "Spanish/English" Education * High School Education

Citadel

Collections Analyst - Hybrid

Exton, PA · On-site

$17.75 - $24.25/hr

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by ... Represent Citadel as a professional * Bilingual "Spanish/English" Education * High School Education ...

Collabera

Collections

Kennesaw, GA · On-site

$15/hr

S., with more than $550 million in sales revenue and a global presence that represents ... Collectors work with customers to help them understand their mortgage terms, review delinquency ...

Collabera

Collections

Greensboro, NC

$19/hr

Collections Representative Contract Duration: 4 to 5 Months Pay Rate: $19.00/hr Shift Timings ... Collectors work with customers to help them understand their mortgage terms, review delinquency ...

Robert Half

Loss Mitigation Specialist

Tempe, AZ · On-site

$22/hr

Consumer Collections Representative - Loss Mitigation | Mortgage Services Location: Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101) Pay: $22/hour Job Type: Full-Time | Temp-to-Hire ...

Guild

Quality Assurance Supervisor

$72K - $109K/yr

Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we ... Respond to and coach QA Team Leads and Auditors on issues that represent higher risk/fall outside ...

Fnbcorp

Mortgage Collection Representative

Pittsburgh, PA

$16.50 - $21.25/hr

Mortgage Collection Representative 1 Business Unit: Mortgage Administration Reports to: Supervisor of Default Servicing Position Overview: This position is primarily responsible for remediation of ...

previous pagenext page

Showing results 21-40

All JobsGuild Mortgage JobsGuild Mortgage Collections Representative Jobs

Guild Mortgage Jobs Information

What is it like to work at Guild Mortgage?

Guild Mortgage is a company that values a collaborative and supportive work environment, prioritizing the well-being and growth of its employees. As a mortgage lender, Guild Mortgage offers a dynamic team structure with various roles in sales, operations, and customer service, working together to provide personalized mortgage solutions to customers. Working at Guild Mortgage may appeal to candidates who are passionate about the housing industry and are looking for a stable, growth-oriented company with opportunities for professional development and advancement.

What makes Guild Mortgage an attractive place to work?

Guild Mortgage is a leading mortgage lender in the United States, known for its commitment to providing personalized service and community involvement. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement through its various training programs and mentorship initiatives. By joining Guild Mortgage, individuals can contribute to the company's mission of helping people achieve their dream of homeownership and enjoy a stable and rewarding career in the mortgage industry.

Do workers at Guild Mortgage get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.

Does Guild Mortgage pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

At Guild Mortgage, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Guild Mortgage affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Guild Mortgage?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers at Guild Mortgage worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Guild Mortgage workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it for Guild Mortgage workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and September 2025.

How easy is it to get time off at Guild Mortgage?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Guild Mortgage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at Guild Mortgage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at Guild Mortgage?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Guild Mortgage good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Guild Mortgage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guild Mortgage get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Guild Mortgage?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guild Mortgage enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guild Mortgage recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Guild Mortgage?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Guild Mortgage?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Guild Mortgage’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Guild Mortgage is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
What other companies are hiring for Collections Representative jobs?
What are the most popular jobs at Guild Mortgage?
Infographic showing various Collections Representative job openings at Guild Mortgage in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.

Collections Analyst - Hybrid

Citadel Federal Credit Union

Exton, PA • Hybrid

$17.75 - $24.25/hr

Full-time

Re-posted 8 days ago

Job description

The Mortgage Collections Specialist is responsible for mitigating loss to the Credit Union by contacting members with delinquent loans and negative checking accounts and negotiating appropriate arrangements to cure the delinquency and return the member’s account to good standing.

The majority of the communication will be done over the telephone, Effective communication and negotiation skills are a necessity. It is important to be accurate and thorough.

Duties and Responsibilities

  • Contact delinquent members to prompt and assist them in making arrangements to bring all accounts with Citadel current
  • Gather and analyze financial information (including, but not limited to, income, expenses, Credit Bureau Reports) from members to propose and implement solutions for delinquent loans
  • Analyze member data to assist management in making decisions regarding recovered assets (vehicles and real estate)
  • Make decisions regarding enforcement of Citadel’s offset policies for delinquent member loans
  • Make decisions, using collection techniques and financial analysis, that mitigate Citadel’s Risk of Loss while preserving member retention, when appropriate
  • Utilize communication and conflict resolution skills to resolve disputes and craft solutions with frustrated or angry members in a calm and professional manner
  • Document activities on delinquent accounts, ensuring accuracy and expediency
  • Maintain current member information across all utilized platforms (Collection software, Episys Products)
  • Counsel members in debt management
  • Handle member disputes, complaints and inquiries
  • Perform assigned administrative tasks
  • Perform such other duties as may be assigned commensurate with the position

The department operates M-F from 8-6, and Sat from 9-1. The eligible candidate must be available for a minimum of two evening shifts (10:00am - 6:00pm) per week, and 2 Saturday shifts per month (hours are subject to change).

Qualifications and Education Requirements

Work Experience

  • 6 months or more of collection and/or banking experience.
  • Mortgage collections experience is preferred
  • Demonstrate a thorough understanding of the impact that the collection of delinquent accounts has on the strength and growth of the Credit Union
  • Demonstrate effective oral and written communication skills
  • Demonstrate effective negotiation skills
  • Maintain confidentiality, promote integrity, and support the corporate mission.
  • Represent Citadel as a professional
  • Bilingual "Spanish/English"

Education

  • High School Education

Apply