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60 Guideit Help Desk Specialist Jobs Hiring Near You

Help Desk Specialist I

Washington, DC · On-site

$100K - $111K/yr

Join our team as a Help Desk/GSO Specialist supporting the Office of the Chief of Protocol (S/CPR). In this role, you will provide IT help desk support, troubleshoot technical issues, and assist with ...

Help Desk Specialist I

Washington, DC · On-site

$100K - $111K/yr

Help Desk Specialist This position requires an active Top Secret clearance to be considered. A government contract requires that this position be restricted to provide documentation that you are a U.

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 operations at Fort Leavenworth, KS. The selected candidate will support classified and unclassified ...

As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for staff across the organization. You will handle incoming IT requests, resolve day-to-day technical issues, and ...

The Help Desk Specialist will support enterprise users with productivity tools and collaboration platforms, ensuring smooth operation and user satisfaction. Responsibilities : • Provide desktop and ...

Help Desk Specialist Boston, MA - Onsite 3 days per week Role Summary: This position is a high profile, first line of contact for all employees at the Firm concerning technical issues. The clients ...

Help Desk Specialist

Albany, NY · On-site

$70K - $80K/yr

Help Desk Specialist Location: Albany, NY 12207 Schedule: Full-time, onsite Monday-Friday Salary: $70,000-$80,000, commensurate with experience KMRG, LLC (KMRG) is a federal services company that ...

Help Desk Specialist

Syracuse, NY · On-site

$70K - $80K/yr

Help Desk Specialist Location: Syracuse, NY Schedule: Full-time, onsite Monday-Friday Salary: $70,000-$80,000, commensurate with experience KMRG, LLC (KMRG) is a federal services company that hires ...

The Help Desk Specialist serves as the first point of contact for all IT and Production Services (AVL) support requests. This role is responsible for delivering a high-quality, customer-first support ...

The Help Desk Specialist serves as the first point of contact for all IT and Production Services (AVL) support requests. This role is responsible for delivering a high-quality, customer-first support ...

Showing results 21-40

Help Desk Specialist with Security Clearance

Zachary Piper Solutions, LLC

Aurora, CO • On-site

$30 - $44/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Zachary Piper Solutions is seeking a Help Desk Specialist to support a company focused on mission-critical defense communications and operational support systems. This position is on-site in Denver, CO . The Help Desk Specialist will provide Tier 1 and Tier 2 support for secure communication systems, ensuring continuous operational availability across a 24/7 environment. This is an opportunity to directly support national defense missions through critical technical support and problem resolution. Responsibilities for the Help Desk Specialist include: * Provide Tier 1 and Tier 2 support for hardware, software, application, and network-related issues. * Monitor and manage support requests through ticketing systems while ensuring timely incident resolution. * Troubleshoot communication, connectivity, and system performance issues. * Support mission readiness through system testing, operational monitoring, and lab environment support. * Escalate complex issues, document resolutions, and contribute to process improvement initiatives. Required Qualifications for the Help Desk Specialist include: * 2+ years of experience in help desk, technical support, network operations, or systems administration environments. * Experience supporting Windows operating systems, applications, and network infrastructure. * Knowledge of TCP/IP, DNS, VPNs, routing, switching, and general troubleshooting methodologies. * Strong communication, customer service, analytical, and documentation skills. * Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Engineering, or related field preferred. * Active Secret Clearance or ability to obtain and maintain a Secret Clearance.
* Credential: Ability to obtain and maintain a Common Access Card (CAC)
* Certification (preferred): Security+, Network+, A+, or equivalent DoD 8570-compliant certification
Compensation for the Help Desk Specialist include: Salary Range: $30.00 - $44.00/hr **depending on experience and shift** Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick leave as required by law #LI-JB1 Keywords: Help Desk Specialist, IT Support, Service Desk, Technical Support, Tier 1 Support, Tier 2 Support, Desktop Support, Network Support, Windows Support, Systems Administration, NOC, TCP/IP, DNS, VPN, Incident Management, Troubleshooting, Secret Clearance, DoD, Defense, Communications Systems, Customer Support, Security+, Network+, A+, Information Technology