Guest Services
Guest Services

60 Guest Services Customer Service Representative Jobs Hiring Near You

Reservationist - Remote

Naples, FL · On-site

$15 - $18.75/hr

Strong customer service abilities. Actively looks for ways to assist customers and coworkers ... Guest Services takes great care and pride in providing best-in-class services across a wide variety ...

Front Desk Supervisor - Big Sur

Big Sur, CA · On-site

$20 - $25.75/hr

... service. Essential Functions: * Receive direction from the Operations Manager and/or General ... Respond to guest inquiries and resolve customer complaints in a timely manner. * Oversee the daily ...

Reservationist - Remote

$16.50 - $20.50/hr

Strong customer service abilities. Actively looks for ways to assist customers and coworkers ... Guest Services takes great care and pride in providing best-in-class services across a wide variety ...

Host - Breckenridge

Breckenridge, CO · On-site

$15.75 - $21.50/hr

Strong customer service abilities; actively looks for ways to assist customers and coworkers ... Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier ...

Front Desk Manager - Stehekin

Stehekin, WA · On-site

$16.50 - $21.50/hr

Respond to guest inquiries and resolve customer complaints. * Ensure all cash and cash equivalents ... Represent the company in a professional and positive manner at all times. Maintain and enhance the ...

Front Desk Agent- Bear Mountain

Manhattan, NY · On-site

$15.75 - $19.75/hr

Must have strong customer services skills. ESSENTIAL FUNCTIONS * Provide administrative, reception ... Collect payment for charges on the guest folio. * Ensure all cash and cash equivalents are ...

Front Desk Agent

Kissimmee, FL · On-site

$12.50 - $16/hr

Must have strong customer services skills. Essential Functions * Provide administrative, reception ... Collect payment for charges on the guest folio. * Ensure all cash and cash equivalents are ...

Front Desk Agent- Regal Palms

Davenport, FL · On-site

$12.75 - $16/hr

Must have strong customer services skills. Essential Functions * Provide administrative, reception ... Collect payment for charges on the guest folio. * Ensure all cash and cash equivalents are ...

PT Front Desk / Night Audit

Crawfordville, FL · On-site

$12.25 - $15.25/hr

Must have strong customer services skills. This is a hybrid role with potential need to cover night ... Collect payment for charges on the guest folio. * Ensure all cash and cash equivalents are ...

Front Desk Agen

Ochopee, FL · On-site

$13.50 - $17/hr

Must have strong customer services skills. ESSENTIAL FUNCTIONS * Provide administrative, reception ... Collect payment for charges on the guest folio. * Ensure all cash and cash equivalents are ...

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Guest Services Jobs Information

What is it like to work at Guest Services?

Guest Services is a company that values providing exceptional customer experiences and fostering a collaborative work environment. The team structure is often flat, with a focus on open communication and cross-functional collaboration to ensure seamless service delivery. Working at Guest Services may appeal to individuals who are passionate about delivering high-quality service and are looking for a dynamic and supportive work environment where they can grow and develop their skills.

What makes Guest Services an attractive place to work?

Guest Services is a reputable company in the hospitality industry, known for its commitment to delivering exceptional customer experiences and providing high-quality services. The workplace is characterized by a collaborative environment, where employees can engage in innovative problem-solving, work closely with cross-functional teams, and enjoy a stable and supportive work culture. Joining Guest Services offers opportunities for professional growth, skill development, and making a meaningful impact on the lives of customers, making it an attractive place to work for those seeking a rewarding career in the service industry.

Do workers at Guest Services Inc. get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Guest Services Inc. pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
79% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

At Guest Services Inc., are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Guest Services Inc. affordable enough for their workers?

Only some people say the health insurance costs are okay.
57% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get paid time off at Guest Services Inc.?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

Do workers at Guest Services Inc. worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.

Do Guest Services Inc. workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it for Guest Services Inc. workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Guest Services Inc.?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Guest Services Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Guest Services Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Guest Services Inc.?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Guest Services Inc.?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Guest Services Inc.?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Guest Services Inc.?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Guest Services Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Guest Services Inc. is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Guest Services?
Infographic showing various Customer Service Representative job openings at Guest Services in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution.

Temporary Guest Services Associate

Guest Services

Egg Harbor Township, NJ • On-site

$18.50/hr

Other

Posted 8 days ago


Guest Services Inc. rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

23rd of 68 rated caterers


Job description

Job Title

Guest Services Temporary Associate

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

Responsibilities

The Guest Services Temporary Associate will communicate through phone, email and live chat with our guests, other Guest Services team members, store associates and internal partners. This position is responsible for the answering of calls or written inquiries from customers, vendors or general business communication.

  • Field a variety of incoming and/or outgoing calls on behalf of our guests and stores
  • Respond to customer complaints by the timely coordination of field input where required
  • Conduct research to provide answers for our guests to resolve their issues
  • Respond to written inquiries on both social and live chat platforms
  • Document information in order management systems for accurate record keeping
Qualifications
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Proficient in Microsoft Suite to include Word, Excel, and Outlook
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
Pay Range

$18.50 per hour


What Guest Services Inc. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Guest Services logo

About Guest Services

Sourced by ZipRecruiter

Guest Services, Inc. is a well-established company located in Fairfax, VA, United States, operating in the Hospitality and Food Services industry. The company’s official website is guestservices.com. It was originally founded in 1917 as a small group of soda fountains and since then, it has grown into a nationwide platform providing various services. The wide range of services includes dining, recreation, retail, lodging, and facility management services. The company primarily serves government agencies, corporations, schools, state and national parks, healthcare facilities, and even private homes.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Fairfax, VA, US

Year founded

1917

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