42 Grove Customer Service Representative Jobs Hiring Near You

Reports to: Director of Ops, General Manager, Assistant Managers and Supervisors
The Stock/Porter (S/P) has a primary focus on receiving and stocking inventory purchases, cleaning store equipment, dishes, and floors and disposing of trash to designated areas.
The S/P will load and unload supply trucks and deliver products to and from the stock rooms and stores. The S/P will ensure that products are neatly stocked with labels facing forward. Products will be stocked in both the stock room and stores with the oldest product stocked in front using the FIFO (first in first out) method.
Essential Job functions of the S/P include:

• Load and unload supply trucks. Deliver products to stock room or directly to stores if needed.
• Timely inform management about over, short, or missing shipments of products.
• Estimate product usage in the stores and stock always ensuring proper product levels.
• Regularly stock and reorganize product items in the store that get unorganized during sales.
• Organize stock rooms and ensure proper rotation of products using the FIFO method.
• Ensure proper food and beverage handling procedures are being followed including wrapping, labeling, dating, rotating, and checking temperature of products.
• Clean equipment in stores such as refrigerators, slicers, grills, or other equipment.
• Clean utensils, pots, and pans and put away clean items.
• Clean walls, windows, and any general areas if dirty.
• Clean anything that could result in customer injury to keep customers safe.
• Empty trash and garbage to designated trash areas. Clean trash cans if dirty.
• Sweep, mop, and scrub/buff floors using heavy equipment.
• Follow all security and safety procedures when transporting stock and while in stores.
• Interact well with the public and coworkers and offer help and assistance as needed.
• Count inventory and track purchase orders of products and supplies from vendors.
• Notify Management of any incidents or accidents immediately.
• Other duties as required by the position or by management.

The TGI Requirements and Qualifications for the S/P include:

• Ensure that all quality and Health/Safety requirements are met in accordance with Federal, State, and Local standards.
• Comply: Always complies with all airport and/or train station rules and regulations.
• Dependability: Is punctual. Can be relied upon to be at work according to schedule. Complies with policies regarding clocking in/out and use of breaks.
• Uniform/Personal Appearance: Always dressed in complete uniform and presents a well-groomed appearance.
• Commitment: Shows initiative and follows through with tasks. Ensures overall duties are performed efficiently and on time.
• Customer Service/Salesmanship: Consistently effective and pays attention to customer's needs.
• Requires the ability to speak in English clearly, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Store Operations: Is dependable and conscientious about performing tasks. Follows safety rules while in stock room and stores.
• Communication: Communicates effectively and listens well.
• Teamwork/Interpersonal Skills: Is cooperative and helpful. Offers help and assistance and can be counted on. Interacts well with others.
• Conduct: Is friendly and even-tempered. Performs consistently and effectively under pressure.
• Product Handling/Stocking: Handles all products and supplies in a safe and sanitary manner. Distributes the products and supplies efficiently according to store's requisition/stock list.
• Company Policies and Procedures: Regularly adheres to policies and standard operating procedures.
• Must be able to bend, twist and stand for extended periods to perform job functions.
• Must have the ability to lift and push objects weighing over 40 lbs.
• Follows safety rules provided in the TGI Safety Manual along with other TGI policies and procedures.
• Reports any safety hazards to management immediately.
• Other: May be required to perform tasks that are not specifically listed in this job description.