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What is it like to work at Groundworks?

Groundworks is a company that prioritizes a collaborative and supportive work environment, emphasizing teamwork and open communication among its employees.

The company's structure is organized into various teams, each focusing on different aspects of its business, such as construction, engineering, and customer service, allowing for a diverse range of roles and opportunities for growth. Groundworks operates in a fast-paced industry, requiring adaptability and flexibility from its employees, who work on a variety of projects and sites.

Working at Groundworks may appeal to individuals who are passionate about the construction and infrastructure industries, as the company offers opportunities to contribute to large-scale projects and make a tangible impact on communities, while also providing a range of training and development programs to support career advancement.

What makes Groundworks an attractive place to work?

Groundworks is a leading provider of foundation repair and waterproofing services, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for growth and advancement in a stable and growing industry. By joining Groundworks, individuals can contribute to the company's mission of providing exceptional service and solutions to customers, while also advancing their own careers and skills.

Do workers at Groundworks get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Groundworks pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

At Groundworks, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Groundworks affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Groundworks?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 30% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Groundworks worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Groundworks workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
70% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Groundworks workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at Groundworks?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Groundworks managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Groundworks spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
36% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Groundworks?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Groundworks good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Groundworks?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Groundworks recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Groundworks?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Groundworks?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Groundworks’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Groundworks is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular titles at Groundworks?
What are the most popular cities for Groundworks jobs?
What are the most popular states for Groundworks jobs?
What are the most popular categories at Groundworks?
Infographic showing various job openings at Groundworks in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 60% Physical, and 40% Remote job distribution.
Sales & Service Technician

Sales & Service Technician

Groundworks Operations, LLC

Manchester, NH • On-site

$120K/yr

Full-time

Posted 23 days ago

Groundworks rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

70th of 80 rated construction

Job description

Groundworks is seeking talented Sales & Service Technician to join their team in the Manchester, NH area! 

The Sales & Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.


Why you should join our Service Team

  • Base Pay + Commission with NO CAP on earnings

  • Average annual earnings $120,000

  • Company Vehicle and Gas Card provided

  • Full-time nonseasonal work

  • Pre-qualified, high-quality appointments, no cold-calling required! 

  • Advanced leadership training opportunities from a promote from within led culture

  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods

  • Equity in North America’s Leading Foundation Repair and Water Management Company

Job Responsibilities

  • Execute appointments scheduled with customers

  • Travel to customers' home based on assigned appointments

  • Build long-term relationships with customers and professionally represent the company

  • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures

  • Perform annual customer maintenance visits, examining work previously completed

  • Perform reactive service appointments, diagnose, and fix any issues

  • Install additional products purchased by the customer as necessary

  • Adhere to safety regulations and procedures when carrying out responsibilities

  • Examine solutions installed by the company and determine potential warranty or non-warranty work

  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

  • Other duties as assigned

Qualifications

  • 1 or more years of proven sales experience preferred but not required

  • Construction/Home Improvement experience preferred

  • Proven customer relations experience preferred

  • High school diploma or GED or equivalent experience

  • A valid, non-restrictive Driver's License is required

Requirements 

  • Full-time 

  • Remote & Onsite: Reporting into and working remotely of Branch location 

  • Servicing area within territory 

Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.  

With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!  

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe!

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.   

When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.

When you choose Groundworks, you'll join thousands of Tribemates who are making history.  

Company Description

Our Tribe
As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.
Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.
Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.

What Groundworks employees say

Pay

Benefits

Hours and flexibility

Workplace

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