Care Coordinator
Location: Columbus, OH
Job Type: Full-time
Griswold Home Care of Franklin/Delaware counties is a well-established, respected provider of non-medical home care services. We are currently seeking a Care Coordinator to join our team. The successful candidate will be responsible for coordinating and managing all aspects of home care services for our clients.
Responsibilities
- Manage and coordinate the scheduling of a caseload
- Evaluate clients' needs both via the phone and in person at client's home, facility or hospital to match the right caregiver with the client, both in skill level and personality
- On boarding of new clients and caregivers.
- Visit clients to ensure satisfaction
- Focus on the quality of care and build warm client, family, and caregiver relationships
- Provide guidance and loving support to clients, families, and caregivers to ensure an exceptional home care experience
- Mandatory after hours "on call" rotation. (extra $550/week when on call)
Requirements
- Caring, empathetic, and compassionate individual
- Effective communicator with a pleasant phone manner.
- Strong verbal & written skills
- Ability to build strong rapport with caregivers, clients and families
- Creative problem-solving skills
- Organized, detail-oriented multitasker
- Good documentation, clerical and follow up skills
- Computer proficiency
- Experience with WellSky software is a plus.
We offer a competitive salary with on-call pay and benefits package, including medical, dental, and vision insurance, paid time off, and a 401k plan. If you are passionate about providing high-quality care and want to join a team that is dedicated to making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
To apply, please submit your resume and a cover letter highlighting your qualifications and experience. We look forward to hearing from you!