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Goodwill of Central & Southern Indiana
Goodwill of Central & Southern Indiana

60 Goodwill E-Commerce Associate Jobs Hiring Near You

Goodwill

E-Commerce Sales Associate

Pittsburgh, PA · On-site

$15/hr

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization ... Join our team of treasure hunters as an E-Commerce Associate. The Treasure Hunt may include ...

Goodwill

E-Commerce Sales Associate

Pittsburgh, PA · On-site

$15/hr

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization ... Join our team of treasure hunters as an E-Commerce Associate. The Treasure Hunt may include ...

Goodwill of Central & Southern Indiana

$17.70/hr

Minton-Capehart Federal Building, 575 N Pennsylvania St, Indianapolis, IN 46204 Job Summary This janitorial position at Goodwill of Central and Southern Indiana (GCSI) is a result of the AbilityOne ...

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Goodwill of Central & Southern Indiana Jobs Information

What is it like to work at Goodwill?

Goodwill is a mission-driven organization that values diversity, inclusion, and community involvement, fostering a culture of compassion and social responsibility.

As an organization, Goodwill operates a network of retail stores, donation centers, and job training programs, providing a dynamic work environment where employees can engage with customers, develop new skills, and contribute to the mission of empowering people with disabilities, disadvantages, and other barriers to employment.

Working at Goodwill may appeal to individuals who are passionate about making a positive impact in their community, as the organization offers opportunities for professional growth, career development, and a sense of fulfillment that comes from being part of a social enterprise.

What makes Goodwill an attractive place to work?

Goodwill is a well-established non-profit organization with a long history of providing employment services and job training to individuals in need, positioning itself as a leader in the social services industry. As an employer, Goodwill offers a supportive work environment that values diversity, inclusion, and teamwork, with opportunities for professional growth and development through training programs and career advancement. Joining Goodwill allows individuals to contribute to a mission-driven organization that makes a positive impact in their communities, while also developing their skills and expertise in a dynamic and stable work setting.

Do workers at Goodwill Of Central & Southern Indiana get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Goodwill Of Central & Southern Indiana pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get paid time off at Goodwill Of Central & Southern Indiana?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Goodwill Of Central & Southern Indiana worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Goodwill Of Central & Southern Indiana workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Goodwill Of Central & Southern Indiana?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Goodwill Of Central & Southern Indiana managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
60% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Goodwill Of Central & Southern Indiana spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Goodwill Of Central & Southern Indiana?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Goodwill Of Central & Southern Indiana?

Most people feel stressed here.
88% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Goodwill Of Central & Southern Indiana?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Goodwill Of Central & Southern Indiana?

Most people aren’t given support to advance their career here.
In the last year, 86% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Goodwill Of Central & Southern Indiana’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Goodwill Of Central & Southern Indiana is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

What other companies are hiring for E-Commerce Associate jobs?

What are the most popular jobs at Goodwill?

What are the most popular categories at Goodwill?

Infographic showing various E-Commerce Associate job openings at Goodwill in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.

eCommerce Associate

Goodwill of Central & Southern Indiana

Indianapolis, IN • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

684th of 781 rated non-profit organizations

Job description

Position Status: Full-Time
Hourly Rate: $15/hr.
Location/Address:4105 N Franklin Rd., Indianapolis, IN 46226
ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics, and more. Goodwill of Central and Southern Indiana provides an engaging online shopping experience on this site and other online destinations to further Goodwill's mission of helping people who are facing barriers in finding jobs.
The eCommerce Associate assists the management team in reaching the operational goals of the site by functioning in various capacities within the eCommerce location. The titles of the various jobs the eCommerce Associate may be called upon to learn and work include: Picker/Shelver, Packer and Shipping Clerk, eBook Scanner, eBook Picker/Shelver, eBook Shipper, or Customer Service Associate. The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach.
Hours of Operation: 7 AM-6 PM, Monday through Friday and Saturday, 7 AM-3:30 PM
** There are a variety of working shifts available which also may include occasional overtime hours.
Example Duties and Activities
All roles will maintain clean and orderly work areas, meet and surpass hourly production quotas, and cross-train in other areas to build skill base and value within the department.
Picker/Shelver and eBook Picker/Shelver:
  • Accurately scans and stocks items into inventory.
  • Picks and fulfills customer orders and ensures accuracy by cross-referencing products with hand held scanners.
  • Inspects each product's condition and confirm with the description provided.

Packer, Shipping Clerk, and eBook Shipper:
  • Confirms appropriate packaging for customer orders.
  • Prints out address labels and readies packages for shipment.

eBook Scanner:
  • Identifies quality merchandise using inventory management software and a barcode scanner.
  • Visually inspects the condition of books and media.
  • Establishes which books make it into inventory.

Customer Service Associates:
  • Generates and answers all customer communications via Shopgoodwill.com tickets, emails, phone calls, or in-person.
  • Schedules pick-up appointments.
  • Pre-picks and organizes customer orders.
  • Uses a digital camera to take specific product photos to meet customer requests.
  • Works with each department within the facility to resolve issues as they arise.

Required Competencies - for all eCommerce Associate roles:
  • Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
  • Industry Expertise - Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality. Is adept at reaching and surpassing quantity/quality quotas.
  • Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.
  • Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.
  • Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
  • Mathematical Aptitude - Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance.
  • Technical Knowledge - Has solid knowledge of G Suite, MS Office, and internet navigation.
  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
  • Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills.
  • Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.
  • Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.

Preferred Competencies - to be considered for specific roles
  • Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.

Other Requirements: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
  • Required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl to manage repetitive movement.
  • Regularly lift and/or move up to 50 pounds.
  • Can manage prolonged periods of sitting and working on a computer or handheld scanner. Some exposure to moderate noise and temperature variations and working with constant overhead fluorescent lighting.
  • Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.
  • Minimum of 18 years of age

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
  • Continuing education and leadership development as well as tuition reimbursement
  • Comprehensive health plan, dental and vision insurance
  • Paid time off (PTO) and paid holidays
  • Company provided life insurance
  • Nationally recognized preventive health and wellness program
  • Section 125 pretax health spending account, dependent care spending account and premiums
  • Retirement options with partial company match %
  • Employee discount (Goodwill retail and additional external services)
  • Mental health services with up to 15 free counseling sessions for you and any family members
  • Free nurse health coaching services on site

Mission and Values: click here
Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
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