Genuine Parts
Genuine Parts

120 Genuine Parts Operation Manager Jobs Hiring Near You

Store-Parts Professional

Columbus, OH · On-site

$13 - $17.50/hr

Accuracy and speed of parts lookup and order processing * Sales performance and order fulfillment ... Contribution to team support and store operations including inventory and delivery management

Genuinely enjoy helping our fleet customers with their parts and service needs * Have gained your ... Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus * Entirely customer ...

Store Counter Sales

Thornville, OH · On-site

$14.75 - $19/hr

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Bucyrus, OH · On-site

$13.75 - $18/hr

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Columbus, OH · On-site

$15.75 - $20.25/hr

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Athens, OH · On-site

$12.75 - $16.50/hr

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Columbus, OH · On-site

$15.75 - $20.25/hr

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Columbus, OH · On-site

$15.75 - $20.25/hr

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Store Counter Sales

Lancaster, OH · On-site

$14.75 - $19.25/hr

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

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Genuine Parts Jobs Information

What is it like to work at Genuine Parts?

Genuine Parts Company is a global distributor of automotive replacement parts, industrial replacement parts, and business-to-business (B2B) products, operating with a customer-centric approach that emphasizes quality, reliability, and service.

The company's organizational structure is divided into several business segments, including Automotive Parts Group, Industrial Parts Group, and Electrical/Electronic Materials Group, each with its own distinct operations and management teams. Genuine Parts Company operates from a network of distribution centers and warehouses, providing a wide range of products to customers across various industries.

Working at Genuine Parts Company may appeal to individuals who value a dynamic work environment, opportunities for career growth and development, and a commitment to customer satisfaction, as the company seeks to attract and retain talented professionals who share its mission of delivering exceptional service and quality products to customers worldwide.

What makes Genuine Parts an attractive place to work?

Genuine Parts Company is a leading global distributor of automotive and industrial replacement parts, with a long history of innovation and growth in the industry. The company offers a dynamic work environment that values collaboration, innovation, and employee development, with opportunities for employees to contribute to the company's success and advance their careers. By joining Genuine Parts, individuals can be part of a stable and growing organization with a strong commitment to excellence and customer satisfaction.

Do workers at Genuine Parts Company get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Genuine Parts Company pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

At Genuine Parts Company, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Genuine Parts Company affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Genuine Parts Company?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 31% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Genuine Parts Company worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Genuine Parts Company workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Genuine Parts Company workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Genuine Parts Company?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Genuine Parts Company managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Genuine Parts Company spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Genuine Parts Company?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Genuine Parts Company good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Genuine Parts Company feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Genuine Parts Company get to take their breaks without interruption?

Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Genuine Parts Company?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Genuine Parts Company enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Genuine Parts Company recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Genuine Parts Company?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Genuine Parts Company?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Genuine Parts Company’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Genuine Parts Company is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.
Infographic showing various Operation Manager job openings at Genuine Parts in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Store-Parts Professional

Genuine Parts Company

Columbus, OH • On-site

$13 - $17.50/hr

Full-time

Posted 9 days ago


Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

217th of 428 rated retail wholesalers


Job description

Summary
The Senior Store Pro is responsible for delivering accurate, efficient, and courteous service to customers across multiple channels, including in-store, telephone, and dealer shop interactions. This role requires strong technical knowledge of automotive parts, the ability to identify and source the correct parts, and a commitment to customer satisfaction. The position also serves as a key resource for internal team members on product and system knowledge.
Position Performance Measures:
  • Customer satisfaction and issue resolution effectiveness

  • Accuracy and speed of parts lookup and order processing

  • Sales performance and order fulfillment efficiency

  • Product knowledge and technical advisory capability

  • Adherence to operational, pricing, and inventory processes

  • Contribution to team support and store operations including inventory and delivery management

  • Compliance with asset protection and loss prevention standards

Responsibilities
The following primary responsibilities are not all inclusive:
  • Provide prompt, professional, and courteous service to customers (in-store, phone, and dealer shops)

  • Accurately identify, source, and process parts orders using catalog and POS systems

  • Advise customers on technical product questions and recommend appropriate solutions

  • Maintain strong knowledge of products, warranties, sales programs, and company policies

  • Execute sales practices including customer engagement, needs assessment, and product demonstration

  • Resolve customer issues effectively to ensure satisfaction and retention

  • Support store operations including stock orders, reporting discrepancies, and maintaining store presentation

  • Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.

  • Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.

  • Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.

  • Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.

  • Assist with Open and Close Procedures in the store as needed

  • Support continuous improvement initiatives related to store processes and operational standards.

  • Ensure compliance with pricing, asset security, and operational procedures

  • Participate in training and continuous development activities

  • Act as a resource and support for other team members

Qualifications
Required:
  • High School Diploma or equivalent

  • Strong communication, interpersonal, and organizational skills

  • Ability to understand and accurately identify part numbers and product codes

  • Customer-focused mindset with ability to work efficiently in a fast-paced environment

  • Ability to maintain professionalism and composure under pressure

Preferred:
  • ASE Parts Specialist certification

  • Experience in automotive parts, retail, or related industry

  • Familiarity with POS systems and cataloging tools (e.g., TAMS)

  • Knowledge of local service area and customer base

  • Ability to operate a manual transmission vehicle

Leadership
  • Demonstrates ownership of customer experience and outcomes

  • Acts as a technical resource and mentor to peers

  • Maintains professionalism, accountability, and strong work ethic

  • Contributes to a collaborative and high-performing team culture

  • Shows initiative in skill development and continuous learning

Organizational Structure
  • Reports to: Store Manager / Assistant Store Manager

  • Works closely with: Counter Sales Associates, Inventory/Operations staff, and external customers (retail and dealer shops)

  • Part of: Retail Store Operations within NAPA

  • Retail and warehouse environment with frequent customer interaction

  • Standing and walking for extended periods throughout the shift

  • Ability to lift and move parts and equipment up to ~60 lbs.

  • Frequent bending, stooping, reaching (including use of ladders/stools)

  • Use of equipment such as hand trucks, dollies, and hydraulic lifts

  • Requires visual accuracy for identifying part numbers and sequences

  • Fast-paced environment requiring multitasking and attention to detail

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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